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Turpin Chrysler Dodge Jeep RAM

(139 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–2:00pm Closed
Sunday Closed Closed
New (866) 522-9361 (866) 522-9361
Used (309) 775-2719 (309) 775-2719
Service (309) 775-2703 (309) 775-2703

Reviews

(139 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Turpin Chrysler Dodge Jeep RAM from DealerRater.

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2013 Equinox purchase was very pleasant

I was looking for a 2013 Chevrolet Equinox and began talking with salesman Kurt Lassman. He has been in the business for a long time and was exceptionally knowledgable about the process. I appreciated that they didn't try to "steal" my trade in from me. I visited a few other dealerships in the QC area that gave me offers lower than trade in value, but Turpins was fair right from the start, and ultimately, with Kurt's temperament and the trade offer, they won my business. Stress free, low pressure, and friendly. I will refer anyone I know that is looking for a vehicle to talk to Kurt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service! Great truck buying experience!

Kurt Lassman made my buying experience very pleasant and stress free! He was incredibly knowledgeable in the process, which made it all go very smooth. He was professional, thorough, down to earth, trustworthy, and basically everything you could want out of a salesperson. Thank you so much Kurt! I love my new truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Found Dream Truck

Thank you Tim Orendorff for working hard on our behalf to get us into our gorgeous 2010 Ram Truck. The trade in value on the old truck was more than fair. We have always received excellent service on our vehicles at Turpins. This new truck solves all of our transportation needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2009 kia 0pttima

I've know Kurt Lassman for a long time. He has been in the business over 20 years. Kurt went over all the paperwork with me; in fact he did it a lot of times as I have MS and I have trouble remembering this. He was nicely dressed with an upbeat attitude,. He told me about the car, showed me what was what. He let me and my parents go for a test drive and told us we could take the car without him. I'm handicapped and require handicap plates. Kurt did not rush us, and be pushy; like when you go into a car lot it seems like everyone surrounds you. Kurt told me if I didn't like the KIA, that he would help me find a different vehicle. Turpins is so lucky to have Kurt. I had asked about oil change and touch up on the car and he did it without any trouble. I will tell all my friends if they look at Turpins to please ask for Kurt!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Another Great Experience with Turpin's

I have always been a customer of Turpin's. This year I dealt with Mr. Kurt Lassman and found him to be helpful in finding just the right truck I was looking for with all the important accessories. He kept me updated on when they would be receiving the truck and when it would be available for pick up. He was able to save me a few bucks which is the best part of the deal! Thanks Kurt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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located the car I wanted with the options I wanted

Dale was very helpful & took his time explaining all the new gadgets & high tech stuff to me before I left & called Monday to see how everything was going & if I had any questions. This our 4th car we have bought from Turpins. Keep up the good work guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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WORTH OUR TRAVEL

This was our 1st time coming to Turpin Mprtors and what a wonderful experience we had. Our salesman Tim Orendorff was very helpful in getting us into the 2008 Jeep Patriot I had been eyeballing online for the past week. No pressure sales here. Will be sure to come back when we are ready to buy again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you. We like to think we're the best kept secret in the Quad City area. We're the only dealer around that doesn't run people around from office to office to buy vehicle.

LOW PRESSURE EXPERIENCE

MY SALESMAN IS TIM ORENDORFF. WAS VERY THOROUGH AND PATIENT. EXPERIENCE WAS PLEASANT. WOULD RECOMMEND TURPIN MOTORS TO ANYONE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Car & Great Customer Service!

At first we were very nervous to buy a new car but after deciding to visit Turpin's on our first stop looking for cars we knew this was where we were going big our car. Our salesman, Kurt, was especially helpful and great to work with. He really wanted to make us happy, find us the best car for us, and do everything he could to make sure it all happened! Overalls, our experience was great and we will definitely be visiting Kurt to buy our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Janet, Computer Geek

Great experience purchasing our 2013 Dodge Grand Caravan. Tim Orendorff, Salesman was thorough and very helpful. We would recommend Turpin motors to anyone, and have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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