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Preston Superstore

(6,077 reviews)
Visit Preston Superstore
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2024 national dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2022 national dealer award 2022 state dealer award 2022 state dealer award 2021 national dealer award 2021 national dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (888) 355-2483 (888) 355-2483
Used (888) 364-3764 (888) 364-3764
Service (440) 287-7643 (440) 287-7643

Reviews

(6,077 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience from top to bottom. Devin goes above and...

Great experience from top to bottom. Devin goes above and beyond to make sure you get the best car buying experience possible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very professional, had the car I wanted at a very good...

Very professional, had the car I wanted at a very good price, staff was courteous and helpful throughout the whole process. D'Andray and Curtis were very helpful and responded quickly to questions. I drove over 2 hours to this dealership and have no regrets about it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! I love to hear our team took great care of you and helped you find a great vehicle. We appreciate you making the drive and your business! Thanks again, Jackie Preston Franck

Just bought my 6th Kia, but my first one from Preston...

Just bought my 6th Kia, but my first one from Preston Kia. It was the least stressful car shopping experience I’ve ever had! From the first call to sitting in the finance office; everyone was kind and helpful, never pressured me and were very clear about pricing and options. Would definitely recommend! Thanks Tony, Ed and James!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! I love reading that your experience here stood out from the rest. We appreciate your business and welcome to the Preston family! Thanks again, Jackie Preston Franck

Mike is a straight shooter with excellent insight. He...

Mike is a straight shooter with excellent insight. He listened and was patient as I took different makes and models out for a test drive. Mike pointed out differences between each, allowing me to be confident and excited about my final choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ryan and Darrell came to my home to see the trade ins....

Ryan and Darrell came to my home to see the trade ins. made my life much easier as I'm on oxygen and that slows everything down. we came to make a deal that I felt was fair for all and we did it. this was the 4th vehicle we have got from Pat Preston's place. We are very pleased with the whole experience. Jim Park

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback Jim! We are happy to help by coming to you. We appreciate your years of business and enjoy! Thanks again, Jackie Preston Franck

They made us feel welcome and make the process easy!...

They made us feel welcome and make the process easy! Would definitely recommend this company!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chris took such good care of us! Was so helpful and...

Chris took such good care of us! Was so helpful and knowledgeable . I will definitely be a repeat customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and business! -Jackie Preston Franck

Always a pleasure to work with Mike P. and Preston staff....

Always a pleasure to work with Mike P. and Preston staff. I am a long time customer and appreciate how community minded the people at Preston Superstore are.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! You and your family are wonderful guests and we can't thank you enough for your years of business. Thank you again, Jackie Preston Franck

Jj is a great guy, very helpful, gets the job done very...

Jj is a great guy, very helpful, gets the job done very quickly and is the best thing since sliced bread. Highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! I'm so glad to hear JJ took great care of you! We appreciate both your business and your recommendation! Thanks again, Jackie Preston Franck

Scott and Tony D were great! I couldn’t have asked for a...

Scott and Tony D were great! I couldn’t have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and business Heather! -Jackie Preston Franck