Reviews
I wanted to experience the "Dahl Difference" and was...
I wanted to experience the "Dahl Difference" and was pleasantly surprised that it did not disappoint. I went in looking for a new car as mine after 20 years decided it was done. I can't complain about that car but I was concerned with new cars not living up to the quality of that car. I spoke to Tom Hennenfent and explained what I needed and wanted from my next vehicle. He listened, let me test drive vehicles that I thought I might want. He stood up for me and asked his superiors (Dave O' Brien) if I could test one of the vehicles for the night which made all the difference. It was an SUV which I thought I wanted but realized it wasn't for me. Tom reminded me of the other vehicles I test drove, reminded me of the drawbacks and perks of each one and he allowed me to decide which one I wanted. I am a sales person myself and I loathe pushy tactics and there was nothing pushy about Tom and I really appreciated that. I also came in with a monthly payment I wanted to be at and Tom worked with the number guys and made that payment a reality. I can't express how happy my dog and I are with the vehicle I purchased and want to recommend Dahl and Tom to everyone I know who's looking for a new or used vehicle. There is a Dahl difference heightened by the Tom experience. I never know why there aren't more stars but all the stars rating from me. Keep up the excellent work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to tell us about your visit! Your kind words and recommendations mean a lot to us. We are glad to hear that you enjoyed your time with Tom and never felt pressured. Your business is greatly appreciated and we look forward to working with you again!
F250 truck recall
I needed to get my truck in for a recall. I am spending the week with my young grandkids. The dealership was great about dropping us all off at my wife's work location so that I could pick up our car. They completed the work quickly and everything went great. The service department is really great at Dahl Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Linda, thank you for your kind words and wonderful feedback! We are happy to hear that you enjoyed your time with us and were well taken care of. Your business is greatly appreciated and we look forward to working with you again!
Pat was extremely helpful and nice!! He made my first...
Pat was extremely helpful and nice!! He made my first experience purchasing a vehicle great! I recommend Pat! thank you again for all your help!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words and positive feedback! It means a lot to us. We are happy to hear that you enjoyed working with Pat and you were well taken care of. We appreciate your business and look forward to your next visit!
Dahl is the best! Great customer service. Wouldn’t buy a...
Dahl is the best! Great customer service. Wouldn’t buy a car from any other dealership!! Love my new ride! Thank Eli, Allen, and Mike.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Anne, for your wonderful feedback! It is great to hear that you enjoyed your time with Elias and our team and received great service. Your business and recommendations a greatly appreciated. We look forward to working with you again next time!
oil change
Had an oil change and tire rotation. Done in 45 minutes. Everything went well. Best part, I have the total paid maintenance. I forgot i had that and it was a total surprise.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Charlotte, thank you for your wonderful feedback! We are so glad to hear that your service visit was enjoyable. Surprises like that are always nice. Your business is greatly appreciated and we look forward to working with you again!
Friendly, helpful & knowledgeable
The entire staff @ Dahl Ford in Davenport, IA, was friendly, helpful & knowledgeable of their product. We are return customers & have never had anything but a good experience in dealing with sales & service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Garry, thank you for your wonderful feedback! We are glad to hear that you have always received great service. We appreciate your business and look forward to working with you again!
Nice set up and Great staff. Nice customer touch points...
Nice set up and Great staff. Nice customer touch points with text messages along the way. Will definitely be back. Sanitizing post card was a comfort. Great to know what was cleaned.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and recommendations! We are glad to hear that you enjoyed your visit and felt comfortable and well informed. We appreciate your business and look forward to your next visit!
I am so glad I stopped in to Dahl Ford. Best decision I...
I am so glad I stopped in to Dahl Ford. Best decision I have ever made.I bought a 2020 Ford F150 and its very nice. Thanks Dahl!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and positive feedback! It means a lot to us. We are thrilled to hear that you had a great experience and love your F-150. We appreciate your business and look forward to working with you again!
New Auto Purchase
My wife and I have purchased multiple new and used vehicles from this dealership. We have always been very happy with the sales staff and the service department. The salesman we deal with is named James Isaacson. If you are looking for a new or used automobile, I can strongly suggest that you contact him. we have a high level of confidence in Jim and are comfortable in recommending him. Their service department is courteous, responsive and always provide the best of service for your automobile. We have several Ford Dealerships in this area and feel very confident in placing the Dahl Ford Dealership at the top of the list.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to tell us about your experience with us! Your kind words and recommendations are greatly appreciated. It is wonderful to know that Jim has taken great care of you and that you have always been treated well. We appreciate your business and look forward to the next time you stop in.
I have been a customer with Dahl Ford for years.When it...
I have been a customer with Dahl Ford for years.When it came time for my daughter to buy her car on her own,Dahl didn't disappoint.LISA are sales rep.came threw again.Cant say enough about the service department,they greet you at the door.Listsen to your concerns so they can fix what is wrong,don't slip in repairs that aren't there.Thank you Dahl,and thank you FORD.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and wonderful feedback! It means a lot to us. We are happy to hear that you have always been treated well and that your daughter enjoyed the visit as well. Your business and continued support mean a lot to us. We look forward to working with you again!
