GMC of Watertown

Rob and his team are very good, always satisfied with work and service. Rob always try to help when a l repair is needed to hold down cost.

I received multiple texts and emails hyping my "preferred VIP" experience. Unfortunately, that was not the case. There was an ongoing series of blatant lies that compounded the problem. It is rather obvious they were thinking that as long as they get you in there, they will sell you something. The sales team there is only concerned with padding their commission and is NOT concerned with either the Customer Experience or advancing the Ingersoll brand. This was two days ago and today, their BDC contacted me as if nothing was amiss and still pushing to sell me something other than what we had discussed. I reached out to the Dealer Principal, Todd Ingersoll, let's see if he is interested the Customer experience. But, I suspect he doesn't care either. If I could assign a negative star rating, I would.

Great purchase experience. Cameron and Joe were responsive and helpful. Car was ready as promised for easy delivery.

Had an Amazing experience. I had inquired about a truck online. I got a quick response and set up a test drive. Nick, Joe and Jerry were awesome. Nick was really easy to get along with and was not pushy at all on the sale. Joe worked some better numbers than what I had expected, and Jerry did a great job finishing up all the paperwork explaining each page and signature He made me feel like I was sitting with a relative. Everyone I encountered made me feel like new friend not just another sale. I have been recommending this dealership to everyone that asks about my new Ford truck. Thank you again, Nick, Joe and Jerry !!

Friendly staff, quick service in the lobby, they attended to my needs and questions, im very pleased..!

The service work on the vehicle was complete, included oil change and fuel injection service work. The tasks were completed, like any other dealership you go to, you pay more than you should for the work but that won't change no matter where you go.

I needed our transmission reprogrammed, I called the night prior, they had my vehicle in the next morning and returned by the end of the day. Everything I needed done was accomplished with no issues, they also kept me up to speed as they worked on the vehicle through an email link to check the status. Great job!!!

i had the worst experience with this dealership. i have taken my suv here for years (5 total) to get serviced and repairs. this last experience was by far the worst. the service department was rude to both myself and my father at the time of drop off and pick up. they were not busy so there is no excuse. i had to still pay $200 for them to tell me what i already knew was wrong with the car. i will NEVER go back to this dealership for any type of service or ever buy another car there. which i am in the process of buying a new car and they will not get my business. do not take your vehicle to get serviced here. it's the worst place.

i had the worst experience with this dealership. i have taken my suv here for years (5 total) to get serviced and repairs. this last experience was by far the worst. the service department was rude to both myself and my father at the time of drop off and pick up. they were not busy so there is no excuse. i had to still pay $200 for them to tell me what i already knew was wrong with the car. i will NEVER go back to this dealership for any type of service or ever buy another car there. which i am in the process of buying a new car and they will not get my business. do not take your vehicle to get serviced here. it's the worst place.

Very disappointed! Call Fri about used vehicle on line ad. Assured vehicle was still in stock. Called Saturday, made appointment for that morning to go and view the vehicle. Getting ready to leave home, got call from "Mgr." stating vehicle was not there. "Customer took it home yesterday to see if it fit in their garage" GIVE ME A BREAK !! Old bait and switch ploy.