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Ken Ganley Chrysler Dodge Jeep Ram Mentor

(1,993 reviews)
Visit Ken Ganley Chrysler Dodge Jeep Ram Mentor
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (866) 627-1036 (866) 627-1036
Used (877) 468-8501 (877) 468-8501
Service (866) 737-0869 (866) 737-0869

Inventory

See all 473 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2011.
When you are looking for a new or used vehicle there are a lot of things to take into consideration. The entire process can seem arduous, or stressful, from the initial research you have to do, to test-driving various models, to learning more about financing. It is imperative to have a team by your side that ensures you get a vehicle that complements your needs, while answering any questions you may have. When you come to Ken Ganley CDJR Mentor, our team of automotive experts will happily help you with any of your vehicular needs, from research, to financing, to servicing, and beyond.
Ken Ganley has it All!

Service center

Phone number (866) 737-0869

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Troy Rossman headshot
Troy Rossman
Sales Consultant
(113 reviews)
Rick Campola headshot
Rick Campola
Pre- Owned Manager
(73 reviews)
Eric Thompson headshot
Eric Thompson
Product Specialist
(72 reviews)
Alexander (Stan) Swanson headshot
Alexander (Stan) Swanson
Product Specialist
(39 reviews)
Nicky Talbott headshot
Nicky Talbott
Product Specialist
(36 reviews)
Calder Manley headshot
Calder Manley
Product Specialist
(24 reviews)
Mike Rossi headshot
Mike Rossi
Sales/Product Specialist
(24 reviews)
Dawson Schafer headshot
Dawson Schafer
Product Specialist
(21 reviews)
Carly Ryan headshot
Carly Ryan
Internet Sales Coordinator
(7 reviews)
Vince Dougher headshot
Vince Dougher
Internet Sales
(6 reviews)
Landon Purdef headshot
Landon Purdef
Sales
(6 reviews)
Nick Hall headshot
Nick Hall
Sales
(5 reviews)
Al Uber headshot
Al Uber
Finance Manager
(306 reviews)
Jeff Williams headshot
Jeff Williams
Finance Manager
(92 reviews)
Terry Miller headshot
Terry Miller
Pre-Owned Inventory Manager
(9 reviews)
Nicholas Campola headshot
Nicholas Campola
Certified Sales & Leasing Consultant
(188 reviews)
Justin Taylor headshot
Justin Taylor
General Sales Manager
(133 reviews)
Jim Coolidge headshot
Jim Coolidge
Service advisor
(28 reviews)
Marc McEwen headshot
Marc McEwen
Service Advisor
(27 reviews)
Richie Gonzales headshot
Richie Gonzales
Sales
(5 reviews)
Don Weiland headshot
Don Weiland
Service Advisor
(68 reviews)
Justin Cleek headshot
Justin Cleek
Assistant Service Manager
(42 reviews)
Devon Frazier headshot
Devon Frazier
Sales
(10 reviews)
Tim Harder headshot
Tim Harder
Detail Specialist
(8 reviews)
Maria Willrich headshot
Maria Willrich
Warranty Administrator
(6 reviews)
Bill Cannato headshot
Bill Cannato
Service Manager
(40 reviews)
Paula Paglio headshot
Paula Paglio
Sales Experience Coordinator
(22 reviews)
Ron Dawes headshot
Ron Dawes
Parts Manager
(11 reviews)
Erin Fialko headshot
Erin Fialko
Sales Coordinator
(9 reviews)
Dannie Dawes headshot
Dannie Dawes
Parts Specialist
(6 reviews)
Josh Gowing headshot
Josh Gowing
Sales
(4 reviews)
Abby Davis headshot
Abby Davis
Service Coordinator
(3 reviews)
Erica Schiemann headshot
Erica Schiemann
Receptionist
(3 reviews)
Shyanne Depuy headshot
Shyanne Depuy
Service Coordinator
(2 reviews)
Bryan Key headshot
Bryan Key
Sales
(2 reviews)
Anthony Tripi headshot
Anthony Tripi
Product Specialist
(2 reviews)
Tony Bordelon headshot
Tony Bordelon
Parts Specialist
(1 review)
Aisyln Hurst headshot
Aisyln Hurst
Reception/Cashier
(1 review)
Derrick Rentz headshot
Derrick Rentz
Digital Marketing Manager
(1 review)
Jessica Shrewsbury headshot
Jessica Shrewsbury
Internet Sales
(1 review)
Vanessa Yowell headshot
Vanessa Yowell
Receptionist
(1 review)
Lily Davis headshot
Lily Davis
Reception
Chase Friebertshauser headshot
Chase Friebertshauser
Parts Specialist
Chantler Herczak headshot
Chantler Herczak
Product Specialist
Stephen Hill headshot
Stephen Hill
Product Specialist
Sydney Mullen headshot
Sydney Mullen
Reception

Reviews

(1,993 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Chrysler Dodge Jeep Ram Mentor from DealerRater.

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Nicky, our sales representative, was very friendly,

Nicky, our sales representative, was very friendly, knowledgeable and helpful when supplying all of the information we needed to make our purchase decision and to complete the purchasing process. The experience exceeded our expectations.

Nicky, our sales representative, was very friendly,

Nicky, our sales representative, was very friendly, knowledgeable and helpful when supplying all of the information we needed to make our purchase decision and to complete the purchasing process. The experience exceeded our expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Samuel, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Mentor! Thank you again, and have a fantastic day!

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They were very nice though the entire car buying

They were very nice though the entire car buying experience. They were not pushy when selling me the truck, they were more concerned that it was the right truck for me!

They were very nice though the entire car buying

They were very nice though the entire car buying experience. They were not pushy when selling me the truck, they were more concerned that it was the right truck for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jason, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

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It was great I told them I needed to be out of there

It was great I told them I needed to be out of there fast, they let me do the majority of the process online to speed everything up. I was only in there for like an hour and everyone was real cool and nothing ever seemed pushy. If you?re considering going here definitely do it. I?ll come back.

It was great I told them I needed to be out of there

It was great I told them I needed to be out of there fast, they let me do the majority of the process online to speed everything up. I was only in there for like an hour and everyone was real cool and nothing ever seemed pushy. If you?re considering going here definitely do it. I?ll come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Cody, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Eric Thompson was amazing at helping me find and purchase

Eric Thompson was amazing at helping me find and purchase my first car / new jeep wrangler. He took patience while I decided which car I was going to get while helping me get to a payment plan that worked for me. Once I chose my car, the next steps went fast and felt easy! He helped me understand my new vehicle after it was purchased. He gave me all the details I needed to know, and followed up with me after my purchase. I am super happy with the service and support I got from Eric and the team at Ganley Mentor. I love my new vehicle!

Eric Thompson was amazing at helping me find and purchase

Eric Thompson was amazing at helping me find and purchase my first car / new jeep wrangler. He took patience while I decided which car I was going to get while helping me get to a payment plan that worked for me. Once I chose my car, the next steps went fast and felt easy! He helped me understand my new vehicle after it was purchased. He gave me all the details I needed to know, and followed up with me after my purchase. I am super happy with the service and support I got from Eric and the team at Ganley Mentor. I love my new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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Mike was absolutely amazing, he listened to what I was

Mike was absolutely amazing, he listened to what I was looking for. He went above and beyond to help me with all of my requests and was so kind during the whole process. I am happy I was able to work with someone caring as getting a new car can be stressful.

Mike was absolutely amazing, he listened to what I was

Mike was absolutely amazing, he listened to what I was looking for. He went above and beyond to help me with all of my requests and was so kind during the whole process. I am happy I was able to work with someone caring as getting a new car can be stressful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Amber, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Being 5 hours away I spoke with Nicky over the phone.

Being 5 hours away I spoke with Nicky over the phone. She was very professional yet down to earth and really made me feel like my business mattered. She went above and beyond any expectations I have ver had with a car purchase. She made the effort to gain my business and I would have zero problem driving 5 hours to deal with her again.

Being 5 hours away I spoke with Nicky over the phone.

Being 5 hours away I spoke with Nicky over the phone. She was very professional yet down to earth and really made me feel like my business mattered. She went above and beyond any expectations I have ver had with a car purchase. She made the effort to gain my business and I would have zero problem driving 5 hours to deal with her again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mike, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Love working with Todd Roske at Ganley in Painesville and

Love working with Todd Roske at Ganley in Painesville and have gotten numerous leases through him. The process is seamless, the facility is beautiful, and the staff are friendly.

Love working with Todd Roske at Ganley in Painesville and

Love working with Todd Roske at Ganley in Painesville and have gotten numerous leases through him. The process is seamless, the facility is beautiful, and the staff are friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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Outstanding friendly Service fast and clean work Ready

Outstanding friendly Service fast and clean work Ready on time I loved working with nick but sadly find he has moved on in his endeavors. Hope to find as friendly and hard working associate as I continue my journey with jeep ram dodge

Outstanding friendly Service fast and clean work Ready

Outstanding friendly Service fast and clean work Ready on time I loved working with nick but sadly find he has moved on in his endeavors. Hope to find as friendly and hard working associate as I continue my journey with jeep ram dodge

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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The dealership and Calder were great to work with,.

The dealership and Calder were great to work with,. Everything was as promised and great communication. Too bad I had to travel from Upstate NY to get a good deal on a Durango GT Plus.

The dealership and Calder were great to work with,.

The dealership and Calder were great to work with,. Everything was as promised and great communication. Too bad I had to travel from Upstate NY to get a good deal on a Durango GT Plus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Gary, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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This dealership doesn't actually check whether the email

This dealership doesn't actually check whether the email addresses they collect belong to the people that give them to them. Completely untrustworthy.

This dealership doesn't actually check whether the email

This dealership doesn't actually check whether the email addresses they collect belong to the people that give them to them. Completely untrustworthy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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See all 1993 reviews