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Battles Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (92 reviews)
Visit Battles Buick GMC
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (877) 407-1377 (877) 407-1377
Used (888) 435-3423 (888) 435-3423
Service (866) 960-5279 (866) 960-5279

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (92 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Battles Buick GMC from DealerRater.

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Great service.

Nice people who good out of their way to assure your service experience was great. Any request is always taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Reliable, great service

I was able to drop off my car before my scheduled appointment for routine service and leave it there without worrying. The service department called me on my mobile when everything was finished, and the car came back in great condition. They've been caring for my car since I bought it used, and I've never had a thing wrong with it after service (unlike some other shops!). Friendly and professional employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best service

People at the service desk. They are accomadating. They explain what repairs are made. They are nice and friendly. They will look up your information and suggest what needs to be done next

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Super Service

Friendly and efficient service. I was in a fix with a flat late in the afternoon. Battles in Falmouth took good care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change

Friendly staff, quick service. Comfortable waiting area. Making appointment was very easy. The dealership is close to my home. The billing process was very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Battles Does it Again!!

This was my second vehicle purchase at Battles GMC and I was not disappointed! Jeff Battles is a wonderful salesman and always puts the customer needs first and never pushes for the customer to purchase a vehicle beyond their means. Once Jeff knew and understood what we were looking for, he passed us on to his most knowledgeable and personable sales team. Janet was so good at assisting us with our financing and Audi showed us and made sure we understood all the components of our new vehicle. Even though this dealership is one and a half hours away from where we live, the drive is well worth how we are treated and that is just like family. I even drive the distance for the service on my car! I will continue giving all my automobile business to Battles GMC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Yukon Denali

Stopped in to get an inspection on our Nissan Rouge (for the second time) as the Nissan dealership next door does not do inspections. We were thinking about replacing my wife's 2008 Yukon Denali so we looked around and were approached by Audie in the lot. He was very accommodating and showed us several vehicles and set us up to drive several. It was time well spent. We love our replacement Yukon Denali!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Battles Buick

They treated me wonderfully and took care of all the details. They made it very easy to get my new Buick Encore!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My visit to Battles Buick GMC

The staff was professional and pleasent. The Receptionist greeted me by name since I had a 3pm appointment and (Christie) promptly directed me to the sales person (Mike LaVoie). The vehicle I planned to test drive was all ready out front ready for me to jump in with the air conditioner on full blast since it was a hot, humid Cape Cod day. It was easy talking with Mike and there was no pressure sales; just a positive experience. I've bought all my vehicles from Battles and will continue to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Service

Everything was great. My husband's truck is perfect and Janet made everything so easy! Thank you to Battles and all the sales and service people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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