Reviews
Write a reviewGreat service.
Nice people who good out of their way to assure your service experience was great. Any request is always taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reliable, great service
I was able to drop off my car before my scheduled appointment for routine service and leave it there without worrying. The service department called me on my mobile when everything was finished, and the car came back in great condition. They've been caring for my car since I bought it used, and I've never had a thing wrong with it after service (unlike some other shops!). Friendly and professional employees.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best service
People at the service desk. They are accomadating. They explain what repairs are made. They are nice and friendly. They will look up your information and suggest what needs to be done next
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Super Service
Friendly and efficient service. I was in a fix with a flat late in the afternoon. Battles in Falmouth took good care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
Friendly staff, quick service. Comfortable waiting area. Making appointment was very easy. The dealership is close to my home. The billing process was very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Battles Does it Again!!
This was my second vehicle purchase at Battles GMC and I was not disappointed! Jeff Battles is a wonderful salesman and always puts the customer needs first and never pushes for the customer to purchase a vehicle beyond their means. Once Jeff knew and understood what we were looking for, he passed us on to his most knowledgeable and personable sales team. Janet was so good at assisting us with our financing and Audi showed us and made sure we understood all the components of our new vehicle. Even though this dealership is one and a half hours away from where we live, the drive is well worth how we are treated and that is just like family. I even drive the distance for the service on my car! I will continue giving all my automobile business to Battles GMC.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Yukon Denali
Stopped in to get an inspection on our Nissan Rouge (for the second time) as the Nissan dealership next door does not do inspections. We were thinking about replacing my wife's 2008 Yukon Denali so we looked around and were approached by Audie in the lot. He was very accommodating and showed us several vehicles and set us up to drive several. It was time well spent. We love our replacement Yukon Denali!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Battles Buick
They treated me wonderfully and took care of all the details. They made it very easy to get my new Buick Encore!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My visit to Battles Buick GMC
The staff was professional and pleasent. The Receptionist greeted me by name since I had a 3pm appointment and (Christie) promptly directed me to the sales person (Mike LaVoie). The vehicle I planned to test drive was all ready out front ready for me to jump in with the air conditioner on full blast since it was a hot, humid Cape Cod day. It was easy talking with Mike and there was no pressure sales; just a positive experience. I've bought all my vehicles from Battles and will continue to.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Service
Everything was great. My husband's truck is perfect and Janet made everything so easy! Thank you to Battles and all the sales and service people
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
