Reviews
Truck went back three time and approximately 3 weeks for
Truck went back three time and approximately 3 weeks for a 2025 truck with 15000 miles
Truck went back three time and approximately 3 weeks for
Truck went back three time and approximately 3 weeks for a 2025 truck with 15000 miles
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Service department had my vehicle in on time and finished
Service department had my vehicle in on time and finished quicker than I anticipated. The waiting area was neat and clean.
Service department had my vehicle in on time and finished
Service department had my vehicle in on time and finished quicker than I anticipated. The waiting area was neat and clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Andrew did a great job in the sales process.
Andrew did a great job in the sales process. He was very cognizant of my time and did not waste it. A pleasure to deal with.
Andrew did a great job in the sales process.
Andrew did a great job in the sales process. He was very cognizant of my time and did not waste it. A pleasure to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service were incredibly nice and the scheduling
Customer service were incredibly nice and the scheduling was on point both with getting my truck in at the time they said and finishing when they said they would.
Customer service were incredibly nice and the scheduling
Customer service were incredibly nice and the scheduling was on point both with getting my truck in at the time they said and finishing when they said they would.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service has we knew it would be also the rop kept
Great service has we knew it would be also the rop kept us informed has to what was going on with our vehicle
Great service has we knew it would be also the rop kept
Great service has we knew it would be also the rop kept us informed has to what was going on with our vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
KUDOS to Jimmy and the service department have always
KUDOS to Jimmy and the service department have always been outstanding with service on the GMC I traded in. Sales Department: No paperwork was received upon purchase, other than the registration. I found a safety recall that needed to be addressed. Blake advised that the repair was completed on November 21st and he had the paperwork for me, but it was not provided when I picked up the vehicle. The salesman had no idea it was ready for final prep, so this delayed pick up even longer. The Purchase and Sales agreement was signed on November 8. A check was sent overnight for full payment on November 17 from my bank. I was not able to take possession until November 25. A hard copy of the purchase and sales agreement, the safety recall repair from Dartmouth Toyota, Carfax report (mentioned in the ad, but only to the extent that there was only one prior owner) and the express warranty coverage would be appreciated. This vehicle should have been thoroughly checked before offered for sale. I had to find the safety recall (rear axle that may impact brakes) on my own. I had pre-arranged financing with my bank; there was a lack of communication between the bank and dealership. The salesman said 'waiting on payment; bank says we sent an email with other docs needed' that were not provided. I had to call the bank and ask them to call the salesman, since he wasn't reading or understanding their emails. This is the first vehicle purchased from the dealership and it fell a little short. Communication is a key factor.
KUDOS to Jimmy and the service department have always
KUDOS to Jimmy and the service department have always been outstanding with service on the GMC I traded in. Sales Department: No paperwork was received upon purchase, other than the registration. I found a safety recall that needed to be addressed. Blake advised that the repair was completed on November 21st and he had the paperwork for me, but it was not provided when I picked up the vehicle. The salesman had no idea it was ready for final prep, so this delayed pick up even longer. The Purchase and Sales agreement was signed on November 8. A check was sent overnight for full payment on November 17 from my bank. I was not able to take possession until November 25. A hard copy of the purchase and sales agreement, the safety recall repair from Dartmouth Toyota, Carfax report (mentioned in the ad, but only to the extent that there was only one prior owner) and the express warranty coverage would be appreciated. This vehicle should have been thoroughly checked before offered for sale. I had to find the safety recall (rear axle that may impact brakes) on my own. I had pre-arranged financing with my bank; there was a lack of communication between the bank and dealership. The salesman said 'waiting on payment; bank says we sent an email with other docs needed' that were not provided. I had to call the bank and ask them to call the salesman, since he wasn't reading or understanding their emails. This is the first vehicle purchased from the dealership and it fell a little short. Communication is a key factor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
$$$$ and did not perform all off service did not do what
$$$$ and did not perform all off service did not do what was on the slip and what I went in for
$$$$ and did not perform all off service did not do what
$$$$ and did not perform all off service did not do what was on the slip and what I went in for
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Cares about their customers.
Cares about their customers. Always professional. Great service with a friendly and patient attitude. Answers all questions.
Cares about their customers.
Cares about their customers. Always professional. Great service with a friendly and patient attitude. Answers all questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership, great team!
Great dealership, great team! I met Evan, Blake, Bobby and Dave during a recent purchase and they all were courteous and professional. Out of state purchase - an hour travel each way and I would absolutely purchase from here again.
Great dealership, great team!
Great dealership, great team! I met Evan, Blake, Bobby and Dave during a recent purchase and they all were courteous and professional. Out of state purchase - an hour travel each way and I would absolutely purchase from here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Helpful, professional and got me the best deal possible.
Helpful, professional and got me the best deal possible. Very personable and knowledgeable. Would recommend
Helpful, professional and got me the best deal possible.
Helpful, professional and got me the best deal possible. Very personable and knowledgeable. Would recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
