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Campbell Ford

(2,968 reviews)
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Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–1:00pm 8:00am–12:00pm
Sunday Closed Closed
2026 state dealer award
View 7 awards
2026 state dealer award 2019 state dealer award
2026 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (866) 742-1166 (866) 742-1166
Used (866) 682-3086 (866) 682-3086
Service (866) 324-9010 (866) 324-9010

Inventory

See all 145 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2020.
Campbell Ford Lincoln has been serving the Michiana area since 1977. We have become a "fixture" in Niles over the years servicing both Southwestern Michigan and Northwestern Indiana.
We look forward to many more years of providing our customers dependable and professional Ford and Lincoln vehicles as well as high quality repair parts and services.
We offer superior sales and service to our valued customers. We are committed to serving our customers like friends. We look forward to hearing from you!
The Best Bottom Line is at the State Line!

Service center

Phone number (866) 324-9010

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(2,968 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Campbell Ford from DealerRater.

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Very easy to work with, curtious & answered all my questions. Also helpful with post sales support.

Very easy to work with, curtious & answered all my questions. Also helpful with post sales support.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five-star review. We’re glad our team made your Ford Explorer purchase straightforward and answered all your questions. It’s rewarding to hear that our post sales support was helpful and we look forward to assisting you again.

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Jason and Campbell Ford are amazing. We unexpectedly had to buy a new vehicle. Jason reached out and helped us through the entire process. Within three hours we were out the door in our new 2026 Ford Explorer. Jason has always treated us with the utmost respect. He is a huge asset to Campbell Ford. 😃 I would also like to give a shout out to Tony, who was our service advisor. He dealt with us during the stressful process of tracking down the problems with our Escape. He handled us with kindness and a whole lot of patience! 😊 Campbell Ford - You have a FANTASTIC team!

Jason and Campbell Ford are amazing. We unexpectedly had to buy a new vehicle. Jason reached out and helped us through the entire process. Within three hours we were out the door in our new 2026 Ford Explorer. Jason has always treated us with the utmost respect. He is a huge asset to Campbell Ford. 😃 I would also like to give a shout out to Tony, who was our service advisor. He dealt with us during the stressful process of tracking down the problems with our Escape. He handled us with kindness and a whole lot of patience! 😊 Campbell Ford - You have a FANTASTIC team!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear Jason guided you through every step and had you behind the wheel of your 2026 Ford Explorer in just a few hours. Tony’s patience and kindness during the Escape troubleshooting clearly made a difference. We appreciate you sharing your experience and congratulations on your Explorer.

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Erik did a great job, I enjoyed working with him on this transaction. I will recommend Erik to everyone!

Erik did a great job, I enjoyed working with him on this transaction. I will recommend Erik to everyone!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear Erik made this transaction enjoyable for you. Congratulations on your new Ford F-150 and thank you for recommending him to others.

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This is our 3rd vehicle we have purchased and have had great experiences each time. Everyone is always knowledgeable and friendly.

This is our 3rd vehicle we have purchased and have had great experiences each time. Everyone is always knowledgeable and friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us again for your third Chevrolet purchase. Brian and our team appreciate your loyalty and are glad you found our staff knowledgeable and friendly. Enjoy the drive and safe travels.

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We have been going to Campbell Ford for years. Jason is the best helping us find what we want and always there to help with our questions and concerns...Also we love their mobile service offered!!

We have been going to Campbell Ford for years. Jason is the best helping us find what we want and always there to help with our questions and concerns...Also we love their mobile service offered!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled you’ve trusted us for years and that Jason has been so helpful. It’s great that our Mobile service has been convenient for you. Enjoy your new Ford and let us know if you need anything else!

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Make sure he helped anyway he could from beginning to end. Look for the best deal that we can handle financially.. always a pleasure and won't deal with anyone else

Make sure he helped anyway he could from beginning to end. Look for the best deal that we can handle financially.. always a pleasure and won't deal with anyone else

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting Erik’s support throughout your purchase. We’re delighted he guided you from start to finish while finding a payment plan that worked for you. We appreciate your loyalty and look forward to assisting with your Ford Edge again.

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Fantastic dealership Fantastic salesmen nothing but high praise for Campbell Ford and their crew of professionals.

Fantastic dealership Fantastic salesmen nothing but high praise for Campbell Ford and their crew of professionals.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear our sales team made such a positive impression. We’re thrilled you’re enjoying your new Ford F-150. If you ever need anything, please let us know. Thank you for the kind words!

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Always a great experience. Eric and Brian are top-notch! Another thing i really appreciate is the mobile care!

Always a great experience. Eric and Brian are top-notch! Another thing i really appreciate is the mobile care!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled that Erik and Brian provided excellent service and that our mobile care met your needs. Enjoy every adventure in your new Ford Expedition Max.

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I found a vechile on marketplace that I was interested in looking at, went it and asked about it and was met with professionalism and patience. I love my new truck and my first buying experience was great

I found a vechile on marketplace that I was interested in looking at, went it and asked about it and was met with professionalism and patience. I love my new truck and my first buying experience was great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re happy our team offered the patience and professionalism you experienced when you came to see the used Ford F-350. We’re thrilled that your first buying experience left you enjoying your new truck. Thank you for choosing us and happy driving.

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We just bought our first vehicle, and the experience was amazing from start to finish. Corey and Erik were both incredibly helpful, friendly, and professional. They took the time to explain everything thoroughly, answered all of our questions, and never made us feel rushed. As first-time vehicle buyers, we really appreciated their patience and honesty throughout the process. They made what could have been a stressful experience easy and enjoyable. We couldn't be happier with our purchase and highly recommend working with Corey and Eric if you're looking for a vehicle. Thank you both for making our first vehicle-buying experience such a positive one!

We just bought our first vehicle, and the experience was amazing from start to finish. Corey and Erik were both incredibly helpful, friendly, and professional. They took the time to explain everything thoroughly, answered all of our questions, and never made us feel rushed. As first-time vehicle buyers, we really appreciated their patience and honesty throughout the process. They made what could have been a stressful experience easy and enjoyable. We couldn't be happier with our purchase and highly recommend working with Corey and Eric if you're looking for a vehicle. Thank you both for making our first vehicle-buying experience such a positive one!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear that buying your first vehicle, a used Chevrolet 1500, was made easy by the patience and honesty Corey and Erik showed. We’re glad they took the time to address every question and explain the process thoroughly. Please reach out if we can assist you further as you enjoy your Chevrolet 1500.

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