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Campbell Ford

(2,701 reviews)
Visit Campbell Ford
Sales hours: 9:00am to 1:00pm
Service hours: 8:00am to 12:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–1:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 state dealer award
View 5 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (866) 742-1166 (866) 742-1166
Used (866) 682-3086 (866) 682-3086
Service (866) 324-9010 (866) 324-9010

Inventory

See all 209 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2020.
Campbell Ford Lincoln has been serving the Michiana area since 1977. We have become a "fixture" in Niles over the years servicing both Southwestern Michigan and Northwestern Indiana.
We look forward to many more years of providing our customers dependable and professional Ford and Lincoln vehicles as well as high quality repair parts and services.
We offer superior sales and service to our valued customers. We are committed to serving our customers like friends. We look forward to hearing from you!
The Best Bottom Line is at the State Line!

Service center

Phone number (866) 324-9010

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(2,701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Campbell Ford from DealerRater.

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I have purchased several vehicles from Campbell Ford.

I have purchased several vehicles from Campbell Ford. Have always been very satisfied with sales staff and service personnel also. They’re friendly and willing to help.lp in any way they can. Larry Corpe

I have purchased several vehicles from Campbell Ford.

I have purchased several vehicles from Campbell Ford. Have always been very satisfied with sales staff and service personnel also. They’re friendly and willing to help.lp in any way they can. Larry Corpe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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The experience was quick, easy and effortless on my

The experience was quick, easy and effortless on my account. The tech was polite, and did a great job.

The experience was quick, easy and effortless on my

The experience was quick, easy and effortless on my account. The tech was polite, and did a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

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They are very responsive to my needs.

They are very responsive to my needs. The work is always first class. 'A' number one.

They are very responsive to my needs.

They are very responsive to my needs. The work is always first class. 'A' number one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

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When we pull into the maintenance garage we’re already

When we pull into the maintenance garage we’re already seeing smiling faces on the employees. That doesn’t happen very often at other businesses. And while we’re waiting, we get to chat with our salesman about the newest models and what’s being phased out. Next thing you know, you’re done and out of there with a smile on your face.

When we pull into the maintenance garage we’re already

When we pull into the maintenance garage we’re already seeing smiling faces on the employees. That doesn’t happen very often at other businesses. And while we’re waiting, we get to chat with our salesman about the newest models and what’s being phased out. Next thing you know, you’re done and out of there with a smile on your face.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

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Moe showed up said hi took care of the oil change on the

Moe showed up said hi took care of the oil change on the truck, also took a little time to look at the car with the engine light on.

Moe showed up said hi took care of the oil change on the

Moe showed up said hi took care of the oil change on the truck, also took a little time to look at the car with the engine light on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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Work was on time on my Ford escape.

Work was on time on my Ford escape. So extremely satisfied with the work. A great mechanic and will request him again when work is required.

Work was on time on my Ford escape.

Work was on time on my Ford escape. So extremely satisfied with the work. A great mechanic and will request him again when work is required.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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Comfortable waiting for my car to be finished.

Comfortable waiting for my car to be finished. And it didn't take long. And Colin didn't pressure me into fixing more or have more service done. Super easy to work with

Comfortable waiting for my car to be finished.

Comfortable waiting for my car to be finished. And it didn't take long. And Colin didn't pressure me into fixing more or have more service done. Super easy to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

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Excellent dealership that takes care of customers needs

Excellent dealership that takes care of customers needs and only replaces what is broken or missing

Excellent dealership that takes care of customers needs

Excellent dealership that takes care of customers needs and only replaces what is broken or missing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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It was great It was great.

It was great It was great. The waiting area was nice and my car was taken care of very efficiently

It was great It was great.

It was great It was great. The waiting area was nice and my car was taken care of very efficiently

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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It's was fine.

It's was fine. All involved was pleasant to deal with. Ford service is always reliable.

It's was fine.

It's was fine. All involved was pleasant to deal with. Ford service is always reliable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jules, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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