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Campbell Ford

(2,760 reviews)
Visit Campbell Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–1:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 state dealer award
View 5 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (866) 742-1166 (866) 742-1166
Used (866) 682-3086 (866) 682-3086
Service (866) 324-9010 (866) 324-9010

Inventory

See all 176 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2020.
Campbell Ford Lincoln has been serving the Michiana area since 1977. We have become a "fixture" in Niles over the years servicing both Southwestern Michigan and Northwestern Indiana.
We look forward to many more years of providing our customers dependable and professional Ford and Lincoln vehicles as well as high quality repair parts and services.
We offer superior sales and service to our valued customers. We are committed to serving our customers like friends. We look forward to hearing from you!
The Best Bottom Line is at the State Line!

Service center

Phone number (866) 324-9010

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(2,760 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Campbell Ford from DealerRater.

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Totally fine.

Totally fine. No issues. Everyone that I interacted with in the service department was very nice.

Totally fine.

Totally fine. No issues. Everyone that I interacted with in the service department was very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to know that your Ford Bronco service went smoothly and that our team delivered a friendly experience. Vincent will be pleased to hear your kind words about our service department. We look forward to assisting you on your next visit.

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Campbell Ford is by far the best experience I've ever had

Campbell Ford is by far the best experience I've ever had with a dealership, from the sales staff and service staff I have not had one problem. Great customer service from start to finish.

Campbell Ford is by far the best experience I've ever had

Campbell Ford is by far the best experience I've ever had with a dealership, from the sales staff and service staff I have not had one problem. Great customer service from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear that our sales and service teams provided a seamless experience with your Ford Edge. We’re pleased there were no hiccups from start to finish. If there’s anything else we can assist with, just let us know.

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Well I am beyond amazed how my first time went into

Well I am beyond amazed how my first time went into buying my first vehicle at a dealership. Bill & Mean Jean at Campbell Ford in Michigan made me feel so welcoming, & well let just say that theres definitely nothing mean about her beside's the great deals she give's and finding the perfect car for me she went threw all the specs and showed me everything about the car, i am so happy how my experience went here. I absolutely love my 2022 Ford ecosport s, I will, definitely be a returning customer thank you so much Mean Jean & bill you guys were are amazing 10/10!!! I will recommend everyone to give Campbell Ford a try, and let them find the perfect car for you thank you guys again❤️❤️❤️

Well I am beyond amazed how my first time went into

Well I am beyond amazed how my first time went into buying my first vehicle at a dealership. Bill & Mean Jean at Campbell Ford in Michigan made me feel so welcoming, & well let just say that theres definitely nothing mean about her beside's the great deals she give's and finding the perfect car for me she went threw all the specs and showed me everything about the car, i am so happy how my experience went here. I absolutely love my 2022 Ford ecosport s, I will, definitely be a returning customer thank you so much Mean Jean & bill you guys were are amazing 10/10!!! I will recommend everyone to give Campbell Ford a try, and let them find the perfect car for you thank you guys again❤️❤️❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting the warm welcome and attention to detail Bill and "Mean" Jean provided. We’re delighted you love your 2022 Ford and appreciate your recommendation. We look forward to assisting you again.

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Great experience from the time we walked in until the

Great experience from the time we walked in until the deal was done. Jean was the best! Would recommend her to everyone!!

Great experience from the time we walked in until the

Great experience from the time we walked in until the deal was done. Jean was the best! Would recommend her to everyone!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear that everything from your first steps through finalizing your Jeep Compass purchase went so smoothly. Mean Jean is grateful for your enthusiastic recommendation. We appreciate you choosing us!

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Just caught me off guard with all the scams it was a

Just caught me off guard with all the scams it was a little odd. I did call the dealership to verify. All good.

Just caught me off guard with all the scams it was a

Just caught me off guard with all the scams it was a little odd. I did call the dealership to verify. All good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

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I was again so very impressed with Campbell Ford.

I was again so very impressed with Campbell Ford. You guys run a 5 star operation!

I was again so very impressed with Campbell Ford.

I was again so very impressed with Campbell Ford. You guys run a 5 star operation!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear that Phil and our team were able to impress you again. Thank you for trusting us with your Ford Edge service.

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Great Service is good and on time.

Great Service is good and on time. Will continue to be serviced by the dealership

Great Service is good and on time.

Great Service is good and on time. Will continue to be serviced by the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad our team delivered timely service for your Mustang. Thank you for trusting us with your Ford’s care. We look forward to assisting you again.

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I had concerns about a rear camera update, they assured

I had concerns about a rear camera update, they assured me no changes would be made to my cruise control when installing the update. They needed to add another update to allow my remote start to work after the rear camera update. Provided a loaner car and was completed in one day. Very satisfied with the service provided.

I had concerns about a rear camera update, they assured

I had concerns about a rear camera update, they assured me no changes would be made to my cruise control when installing the update. They needed to add another update to allow my remote start to work after the rear camera update. Provided a loaner car and was completed in one day. Very satisfied with the service provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting our team with your Ford Maverick’s rear camera update. We’re glad we could add the remote start fix, arrange a loaner and complete everything in one day. It’s rewarding to know you’re very satisfied with our service.

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Best service hands down and communication was consistent

Best service hands down and communication was consistent and clear I would recommend to anyone

Best service hands down and communication was consistent

Best service hands down and communication was consistent and clear I would recommend to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting our clear communication and excellent service. We’re glad your Ford Flex was well cared for throughout the visit. We appreciate your recommendation and look forward to helping you again.

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Very well taken care.

Very well taken care. Very well taken care of the recalled to my drive way. Thank you

Very well taken care.

Very well taken care. Very well taken care of the recalled to my drive way. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad the Lincoln MKX recall was taken care of smoothly at your driveway and that you felt well supported. Thank you for trusting us with your service needs.

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