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Campbell Ford

(2,812 reviews)
Visit Campbell Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–1:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 state dealer award
View 5 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (866) 742-1166 (866) 742-1166
Used (866) 682-3086 (866) 682-3086
Service (866) 324-9010 (866) 324-9010

Inventory

See all 187 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2020.
Campbell Ford Lincoln has been serving the Michiana area since 1977. We have become a "fixture" in Niles over the years servicing both Southwestern Michigan and Northwestern Indiana.
We look forward to many more years of providing our customers dependable and professional Ford and Lincoln vehicles as well as high quality repair parts and services.
We offer superior sales and service to our valued customers. We are committed to serving our customers like friends. We look forward to hearing from you!
The Best Bottom Line is at the State Line!

Service center

Phone number (866) 324-9010

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(2,812 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Campbell Ford from DealerRater.

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Great experience, family feeling and never pressured to

Great experience, family feeling and never pressured to buy somthing you don't want. Erik and other staff members go out of there way to ensure the customer isn't just a number.

Great experience, family feeling and never pressured to

Great experience, family feeling and never pressured to buy somthing you don't want. Erik and other staff members go out of there way to ensure the customer isn't just a number.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating and for sharing your thoughts on your new Ford F-150. It’s great that Erik and our team offered a welcoming environment and respected your pace throughout the process. We look forward to assisting you again.

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Straight up negotiations, no games.

Straight up negotiations, no games. Friendly helpful staff. Campbell will be my first stop if I need another car.

Straight up negotiations, no games.

Straight up negotiations, no games. Friendly helpful staff. Campbell will be my first stop if I need another car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting our straightforward negotiations and welcoming service. We’re glad our team could make the process smooth. We’ll be here as your first stop when you need another Ford.

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Your techs went above and beyond and were awesome.

Your techs went above and beyond and were awesome. I'm so thankful for this service and the good work your techs did. Thank you!

Your techs went above and beyond and were awesome.

Your techs went above and beyond and were awesome. I'm so thankful for this service and the good work your techs did. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear our technicians went above and beyond while servicing your Ford Flex. They’ll be glad to know you appreciated their hard work. Thank you for trusting us, and we look forward to assisting you again.

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We had an burning oil issue on a 2018 Ford F 150 so we

We had an burning oil issue on a 2018 Ford F 150 so we are in the process of going through warranty work ??. This is going to be a process but every other interaction has worked out fine. Let U know in 3,000 miles.

We had an burning oil issue on a 2018 Ford F 150 so we

We had an burning oil issue on a 2018 Ford F 150 so we are in the process of going through warranty work ??. This is going to be a process but every other interaction has worked out fine. Let U know in 3,000 miles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Corey was super helpful and was able to walk me through

Corey was super helpful and was able to walk me through everything I needed, I got a great payment plan and a low interest rate. Would highly recommend dealing with Corey.

Corey was super helpful and was able to walk me through

Corey was super helpful and was able to walk me through everything I needed, I got a great payment plan and a low interest rate. Would highly recommend dealing with Corey.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you highlighting Corey’s assistance throughout your purchase. We’re pleased to know the payment plan and rate met your expectations. Congratulations on your Toyota Tacoma and thank you for recommending us.

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It was quick and easy to set up the appointment and have

It was quick and easy to set up the appointment and have my vehicle serviced

It was quick and easy to set up the appointment and have

It was quick and easy to set up the appointment and have my vehicle serviced

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting how smoothly scheduling and servicing your Volkswagen went. Our team is glad we could make the process quick and easy. We look forward to your next visit.

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Austin took great care of me.

Austin took great care of me. I was in and out with no problems. And yada yada yada to get to 15 words

Austin took great care of me.

Austin took great care of me. I was in and out with no problems. And yada yada yada to get to 15 words

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re grateful for your five-star review. It’s great to hear Austin made your Ford service quick and hassle-free. We look forward to helping you again.

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Eric is the best!

Eric is the best! Had all options ready and helped me choose the best option to take. You don’t get this service anywhere else. Thank you Campbell Ford and Eric for getting me into my new Escape!!!

Eric is the best!

Eric is the best! Had all options ready and helped me choose the best option to take. You don’t get this service anywhere else. Thank you Campbell Ford and Eric for getting me into my new Escape!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear that Erik prepared all the options for you and guided you to the perfect Ford Escape. We’re thrilled you enjoyed that level of service and appreciate you choosing us. Enjoy your new Escape and we look forward to assisting you again.

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They got me in in a timely manner.

They got me in in a timely manner. The waiting room is very comfortable. Service was done excellent

They got me in in a timely manner.

They got me in in a timely manner. The waiting room is very comfortable. Service was done excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your five-star rating means a lot to our team. We’re glad we could fit your service in quickly and that you found the waiting area comfortable. It’s great to hear the work on your Ford was outstanding, and we’re here if you need anything else.

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Turned in a lease & got a new one Jean was great.

Turned in a lease & got a new one Jean was great. Found what I was looking for.

Turned in a lease & got a new one Jean was great.

Turned in a lease & got a new one Jean was great. Found what I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Ford again and congratulations on your new lease. Chris and our team are delighted that you found exactly what you were looking for.

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