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Campbell Ford

(2,933 reviews)
Visit Campbell Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–1:00pm 8:00am–12:00pm
Sunday Closed Closed
2026 state dealer award
View 7 awards
2026 state dealer award 2019 state dealer award
2026 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (866) 742-1166 (866) 742-1166
Used (866) 682-3086 (866) 682-3086
Service (866) 324-9010 (866) 324-9010

Inventory

See all 204 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2020.
Campbell Ford Lincoln has been serving the Michiana area since 1977. We have become a "fixture" in Niles over the years servicing both Southwestern Michigan and Northwestern Indiana.
We look forward to many more years of providing our customers dependable and professional Ford and Lincoln vehicles as well as high quality repair parts and services.
We offer superior sales and service to our valued customers. We are committed to serving our customers like friends. We look forward to hearing from you!
The Best Bottom Line is at the State Line!

Service center

Phone number (866) 324-9010

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(2,933 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Campbell Ford from DealerRater.

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ERIC WAS ON THE SPOT WITH EVERYTHING, THE EXTRA ITEMS I NEEDED,CALL BACKS AND FUTURE SERVICE CONVENIENCE OFFERS

ERIC WAS ON THE SPOT WITH EVERYTHING, THE EXTRA ITEMS I NEEDED,CALL BACKS AND FUTURE SERVICE CONVENIENCE OFFERS

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s fantastic to hear that Erik could promptly handle the extra requests and follow-up for your new Ford F-150. We’re pleased to offer convenient service options moving forward and look forward to assisting whenever you need us. Thank you for choosing the Ford F-150.

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Purchasing a car for my mother and staff was very helpful and made the process easy and my mother loves the new car

Purchasing a car for my mother and staff was very helpful and made the process easy and my mother loves the new car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It’s great to know our team could make the car buying process easy and that your mother is loving her used Ford EcoSport. We appreciate you choosing us for this purchase. Thanks for sharing your experience.

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My husband and I were very specific with our vehicle and Corey made the special ordering process quick and painless! He was very honest when it came to what accessories he thought were worth it and was very helpful with any questions we had.

My husband and I were very specific with our vehicle and Corey made the special ordering process quick and painless! He was very honest when it came to what accessories he thought were worth it and was very helpful with any questions we had.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing how Corey handled the special ordering of your new Ford Maverick with ease. We’re happy the process was efficient and that his honest advice on accessories helped you. Enjoy your Maverick and feel welcome to reach out if you have any more questions.

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Andrew was extremely helpful, friendly, precise and diligent in helping with finding us a vehicle for our family needs!

Andrew was extremely helpful, friendly, precise and diligent in helping with finding us a vehicle for our family needs!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review, Tannia. Our customers are our top priority and your feedback is greatly appreciated! Andrew and all of us at Campbell Ford are glad to have you as a customer.

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The team was very helpful and very friendly. They were not pushy and easy to work with straightforward on the price. The whole experience was very quick.

The team was very helpful and very friendly. They were not pushy and easy to work with straightforward on the price. The whole experience was very quick.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to know our team was friendly, straightforward on pricing, and kept everything moving quickly. Congratulations on your Ford Escape. Thank you for choosing us and we look forward to assisting you again.

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Very friendly and quick and easy to work with. No pressure Kind and caring too

Very friendly and quick and easy to work with. No pressure Kind and caring too

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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I wouldn't go anywhere else to have my car worked on, I bought my car from you guys I won't take it anywhere else.

I wouldn't go anywhere else to have my car worked on, I bought my car from you guys I won't take it anywhere else.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting our team with your Ford. We’re honored to be your go-to service provider and look forward to helping you again.

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Great experience from the moment I stepped in the door. Andrew was great at explaining the sales process, involved me in the appraisal of my vehicle, and made the transaction seamless.

Great experience from the moment I stepped in the door. Andrew was great at explaining the sales process, involved me in the appraisal of my vehicle, and made the transaction seamless.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience. We’re delighted our team guided you through each step and involved you directly in the appraisal. It’s wonderful to know the purchase of your used Ford F-150 felt transparent and seamless.

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We just purchased our first Ford Explorer. The process could not have been easier. We feel we got a fair price and everyone was helpful throughout the entire process. Most importantly, they didn’t try to sell us things we didn’t need. I would definitely buy from them again.

We just purchased our first Ford Explorer. The process could not have been easier. We feel we got a fair price and everyone was helpful throughout the entire process. Most importantly, they didn’t try to sell us things we didn’t need. I would definitely buy from them again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Ford Explorer. It’s great to hear our team made the buying process seamless and offered a fair price without any unnecessary add-ons. We look forward to helping you again when you’re ready for your next purchase.

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Easy and fast service Short wait, very friendly, made sure I was taking care of while waited and asked if wanted something to drink

Easy and fast service Short wait, very friendly, made sure I was taking care of while waited and asked if wanted something to drink

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review of your Ford Edge service. We’re glad our team could complete your service quickly, keep the wait short, and make you comfortable with a refreshing drink. We look forward to helping with your Edge’s maintenance needs again.

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