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Campbell Ford

(2,726 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–1:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 state dealer award
View 5 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (866) 742-1166 (866) 742-1166
Used (866) 682-3086 (866) 682-3086
Service (866) 324-9010 (866) 324-9010

Inventory

See all 186 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2020.
Campbell Ford Lincoln has been serving the Michiana area since 1977. We have become a "fixture" in Niles over the years servicing both Southwestern Michigan and Northwestern Indiana.
We look forward to many more years of providing our customers dependable and professional Ford and Lincoln vehicles as well as high quality repair parts and services.
We offer superior sales and service to our valued customers. We are committed to serving our customers like friends. We look forward to hearing from you!
The Best Bottom Line is at the State Line!

Service center

Phone number (866) 324-9010

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(2,726 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Campbell Ford from DealerRater.

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The guys came prepared and answered all my questions

The guys came prepared and answered all my questions to my satisfaction. They pointed out that my passenger airbag orientation needed to be corrected. They confirmed everything with a computer image. The job was done quickly and no messes to pick up after.

The guys came prepared and answered all my questions

The guys came prepared and answered all my questions to my satisfaction. They pointed out that my passenger airbag orientation needed to be corrected. They confirmed everything with a computer image. The job was done quickly and no messes to pick up after.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

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Every time I visit Campbell Ford I am greeted with smiles

Every time I visit Campbell Ford I am greeted with smiles from all of the staff. Clean facility and everyone is very nice. I wouldn’t want to do business anywhere else.

Every time I visit Campbell Ford I am greeted with smiles

Every time I visit Campbell Ford I am greeted with smiles from all of the staff. Clean facility and everyone is very nice. I wouldn’t want to do business anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

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Very friendly and approachable staff.

Very friendly and approachable staff. Great customer service. You can tell they care about their customers

Very friendly and approachable staff.

Very friendly and approachable staff. Great customer service. You can tell they care about their customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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Both had great customer service, explaining the process

Both had great customer service, explaining the process and working to get my vehicle back to me as soon as possible. Jeff explained to me the way the collision center works with State Farm when repairing vehicles and all it took was one call to state farm to repair my vehicle.

Both had great customer service, explaining the process

Both had great customer service, explaining the process and working to get my vehicle back to me as soon as possible. Jeff explained to me the way the collision center works with State Farm when repairing vehicles and all it took was one call to state farm to repair my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

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Service was done very quickly!

Service was done very quickly! Services were explained thoroughly! Very happy with everything at Ford.

Service was done very quickly!

Service was done very quickly! Services were explained thoroughly! Very happy with everything at Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

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Jean was very helpful in getting the right vehicle and

Jean was very helpful in getting the right vehicle and options i want. And she kept me updated throughout the hole process. I will work with Jean on my next vehicle

Jean was very helpful in getting the right vehicle and

Jean was very helpful in getting the right vehicle and options i want. And she kept me updated throughout the hole process. I will work with Jean on my next vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words for Jean and for choosing Campbell Ford! Please let us know if we can be of any more assistance.

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Colin and the entire maintenance/repair crew are highly

Colin and the entire maintenance/repair crew are highly dedicated to getting your vehicle back on the road safely

Colin and the entire maintenance/repair crew are highly

Colin and the entire maintenance/repair crew are highly dedicated to getting your vehicle back on the road safely

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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Quick reply for setting up the appointment, great

Quick reply for setting up the appointment, great communication, and just making sure I was taken care of was amazing!

Quick reply for setting up the appointment, great

Quick reply for setting up the appointment, great communication, and just making sure I was taken care of was amazing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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Zach was prompt and extremely courteous.

Zach was prompt and extremely courteous.. He informed me of the services offered For future appointments

Zach was prompt and extremely courteous.

Zach was prompt and extremely courteous.. He informed me of the services offered For future appointments

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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Great experience, quick and painless.

Great experience, quick and painless. Did a fantastic job getting me a great deal on the vehicle. Everyone there is very friendly and helpful, makes you feel like family. A+++

Great experience, quick and painless.

Great experience, quick and painless. Did a fantastic job getting me a great deal on the vehicle. Everyone there is very friendly and helpful, makes you feel like family. A+++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

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