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Campbell Ford

(2,777 reviews)
Visit Campbell Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–1:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 state dealer award
View 5 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (866) 742-1166 (866) 742-1166
Used (866) 682-3086 (866) 682-3086
Service (866) 324-9010 (866) 324-9010

Inventory

See all 201 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2020.
Campbell Ford Lincoln has been serving the Michiana area since 1977. We have become a "fixture" in Niles over the years servicing both Southwestern Michigan and Northwestern Indiana.
We look forward to many more years of providing our customers dependable and professional Ford and Lincoln vehicles as well as high quality repair parts and services.
We offer superior sales and service to our valued customers. We are committed to serving our customers like friends. We look forward to hearing from you!
The Best Bottom Line is at the State Line!

Service center

Phone number (866) 324-9010

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(2,777 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Campbell Ford from DealerRater.

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The mobile service was great.

The mobile service was great. The technician did a great job and was very professional. His effort has made it certain that I will use Campbell Ford for all my vehicle needs.

The mobile service was great.

The mobile service was great. The technician did a great job and was very professional. His effort has made it certain that I will use Campbell Ford for all my vehicle needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about our mobile service. We’re glad our technician’s professionalism made your Ford service seamless. We look forward to helping with all your vehicle needs in the future.

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Clean, professional, decent schedule of service, and good

Clean, professional, decent schedule of service, and good mailer reminders & coupons. Don't return calls

Clean, professional, decent schedule of service, and good

Clean, professional, decent schedule of service, and good mailer reminders & coupons. Don't return calls

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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Friendly fella, good work.

Friendly fella, good work. Friendly fella, good work. Friendly fella, good work. Friendly fella, good work.

Friendly fella, good work.

Friendly fella, good work. Friendly fella, good work. Friendly fella, good work. Friendly fella, good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad the team delivered friendly, quality service for your Ford Fusion. Thank you for sharing your five-star experience. We look forward to assisting with your future maintenance.

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The truck was not repaired and I have been waiting for a

The truck was not repaired and I have been waiting for a call to reschedule but have yet to hear from them.

The truck was not repaired and I have been waiting for a

The truck was not repaired and I have been waiting for a call to reschedule but have yet to hear from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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They were great with follow through- very personable n

They were great with follow through- very personable n polite I would continue with them for issues and services

They were great with follow through- very personable n

They were great with follow through- very personable n polite I would continue with them for issues and services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our service team. It’s great to hear we provided personable and reliable follow through for your Ford Edge. We appreciate your trust and are here to help with any future services.

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My experience at the dearship was very good.

My experience at the dearship was very good. The service person Vincent is a true professional

My experience at the dearship was very good.

My experience at the dearship was very good. The service person Vincent is a true professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear that your service visit for your Ford Explorer went smoothly. Vincent will be pleased to know you recognized his professionalism. Thank you for sharing this feedback; we look forward to assisting you again.

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They werent able to fix every recall and there has to be

They werent able to fix every recall and there has to be another visit that im not going to set up

They werent able to fix every recall and there has to be

They werent able to fix every recall and there has to be another visit that im not going to set up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Easy to book an appointment for my oil change.

Easy to book an appointment for my oil change. Arrived 10 minutes early and they took me right in. Service was completed in a timely manner.

Easy to book an appointment for my oil change.

Easy to book an appointment for my oil change. Arrived 10 minutes early and they took me right in. Service was completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Booking your Ford Explorer’s oil change should be simple, so we’re pleased it went smoothly. Arriving early let us get you right in and start on time. We appreciate you sharing that the service wrapped up promptly.

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I was given the red carpet treatment I am a very

I was given the red carpet treatment I am a very satisfied customer I love my Escape!

I was given the red carpet treatment I am a very

I was given the red carpet treatment I am a very satisfied customer I love my Escape!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear you felt so welcomed and are enjoying your new Ford Escape. Reading that you felt like a VIP means a great deal to us. Mean Jean appreciates your kind words and is here if you ever need anything.

Consumer response

I will tell all my friends I was well taken care of!

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I had the mobile service it was great Zach called to let

I had the mobile service it was great Zach called to let me know he was there and called when he was done

I had the mobile service it was great Zach called to let

I had the mobile service it was great Zach called to let me know he was there and called when he was done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our mobile service for your Ford F-350. We’re glad Chris kept you informed throughout the visit and completed the work promptly. We appreciate your trust and look forward to serving you again.

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