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Campbell Ford

(3,004 reviews)
Visit Campbell Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–1:00pm 8:00am–12:00pm
Sunday Closed Closed
2026 state dealer award
View 7 awards
2026 state dealer award 2019 state dealer award
2026 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (866) 742-1166 (866) 742-1166
Used (866) 682-3086 (866) 682-3086
Service (866) 324-9010 (866) 324-9010

Inventory

See all 147 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2020.
Campbell Ford Lincoln has been serving the Michiana area since 1977. We have become a "fixture" in Niles over the years servicing both Southwestern Michigan and Northwestern Indiana.
We look forward to many more years of providing our customers dependable and professional Ford and Lincoln vehicles as well as high quality repair parts and services.
We offer superior sales and service to our valued customers. We are committed to serving our customers like friends. We look forward to hearing from you!
The Best Bottom Line is always at the State Line!

Service center

Phone number (866) 324-9010

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(3,004 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Campbell Ford from DealerRater.

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We were interested in a specific car at Campbell Ford. Jason was very nice and easy to work with. He helped answer the questions we had and made the buying process efficient.

We were interested in a specific car at Campbell Ford. Jason was very nice and easy to work with. He helped answer the questions we had and made the buying process efficient.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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All personnel that we dealt with were courteous and helpful. Our sales rep, Keaton, was knowledgeable about the car and helpful with the transition into a “tech smart” car.

All personnel that we dealt with were courteous and helpful. Our sales rep, Keaton, was knowledgeable about the car and helpful with the transition into a “tech smart” car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I’ve purchased 2 new vehicles from Erik. He treats me professionally and with integrity. He understands the technical and business sides of the automotive world. He stays current on vehicle technology and is eager to share his knowledge. He’s a good communicator with a relaxed, easy manner.

I’ve purchased 2 new vehicles from Erik. He treats me professionally and with integrity. He understands the technical and business sides of the automotive world. He stays current on vehicle technology and is eager to share his knowledge. He’s a good communicator with a relaxed, easy manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that Erik’s technical expertise and easygoing approach made your purchase of the new Ford Bronco Sport so enjoyable is rewarding for our team. Your continued trust over two purchases and your praise of his professionalism and clear communication mean a great deal to us.

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Third purchase is two years and JZ keeps making it easier each time. Thank you.

Third purchase is two years and JZ keeps making it easier each time. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad your third purchase, a new Ford Explorer, has felt easier each time. Thank you for choosing our dealership again.

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Very helpful, friendly and efficient. It tje smoothest car purchase I have ever had. Jason was awesome.

Very helpful, friendly and efficient. It tje smoothest car purchase I have ever had. Jason was awesome.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your praise for Jason shows how our team aims to offer attentive and friendly support. Knowing your purchase of the Ford Explorer felt so effortless means a lot to us.

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Keaton was very friendly and helpful. We find the Maverick info system to be very complex. Keaton helped with the basics and told us to bring it in any time that we need help. The other staff what we came in contact with were also friendly and helpful. The free car washes are a nice bonus.

Keaton was very friendly and helpful. We find the Maverick info system to be very complex. Keaton helped with the basics and told us to bring it in any time that we need help. The other staff what we came in contact with were also friendly and helpful. The free car washes are a nice bonus.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Friendly group, like many dealerships that are trying to sell you something. Overall it was an easy process. My initial request of wanting to look for a comparable vehicle before finally deciding on purchase did not get a lot of traction, and I felt like they took an easier route by just telling me to purchase my vehicle. I also feel like they pushed the addons/extended warranties during the financial walk through. I would work with them again, though, I would ask more questions and be a bit firmer on what I want next time around.

Friendly group, like many dealerships that are trying to sell you something. Overall it was an easy process. My initial request of wanting to look for a comparable vehicle before finally deciding on purchase did not get a lot of traction, and I felt like they took an easier route by just telling me to purchase my vehicle. I also feel like they pushed the addons/extended warranties during the financial walk through. I would work with them again, though, I would ask more questions and be a bit firmer on what I want next time around.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Everyone there is very polite. It was clean no pressure Quick easy pleasurable experience., I would recommend anyone who is looking for a vehicle!!

Everyone there is very polite. It was clean no pressure Quick easy pleasurable experience., I would recommend anyone who is looking for a vehicle!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad buying your new Ford F-150 felt pressure-free and efficient. Hearing that our team’s polite, welcoming atmosphere made your visit enjoyable means a lot.

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It was a great experience buying a vehicle from them. It took a tad over an hour which is a lot shorter than expected.

It was a great experience buying a vehicle from them. It took a tad over an hour which is a lot shorter than expected.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad your purchase of the used Chevrolet Colorado went smoothly and wrapped up faster than you anticipated. Hearing that your buying experience was positive and efficient means a lot to our sales team.

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They went above and beyond to make the buying process as easy as possible. I will highly recommend them to anybody.

They went above and beyond to make the buying process as easy as possible. I will highly recommend them to anybody.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad the purchase process for your new Ford F-350 felt effortless from start to finish. Knowing that you’ll recommend us to others means a lot to our team.

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