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Campbell Ford

(2,716 reviews)
Visit Campbell Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–1:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 state dealer award
View 5 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (866) 742-1166 (866) 742-1166
Used (866) 682-3086 (866) 682-3086
Service (866) 324-9010 (866) 324-9010

Inventory

See all 206 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2020.
Campbell Ford Lincoln has been serving the Michiana area since 1977. We have become a "fixture" in Niles over the years servicing both Southwestern Michigan and Northwestern Indiana.
We look forward to many more years of providing our customers dependable and professional Ford and Lincoln vehicles as well as high quality repair parts and services.
We offer superior sales and service to our valued customers. We are committed to serving our customers like friends. We look forward to hearing from you!
The Best Bottom Line is at the State Line!

Service center

Phone number (866) 324-9010

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(2,716 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Campbell Ford from DealerRater.

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Great customer service.

Great customer service. Went above and beyond. The technician was friendly and his customer service was next level.

Great customer service.

Great customer service. Went above and beyond. The technician was friendly and his customer service was next level.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Campbell ford is Easy to deal with.

Campbell ford is Easy to deal with. And if you live in Niles or South Bend it is in a Convenient location. There are Plenty to choose from

Campbell ford is Easy to deal with.

Campbell ford is Easy to deal with. And if you live in Niles or South Bend it is in a Convenient location. There are Plenty to choose from

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Here at Campbell Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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Everyone was very friendly from entering the door and

Everyone was very friendly from entering the door and exiting the door. Great services as always

Everyone was very friendly from entering the door and

Everyone was very friendly from entering the door and exiting the door. Great services as always

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

Consumer response

I have received very friendly service at Campbell Ford. We have purchased most of our vehicles here. This is also where we get our services done. Everyone is so awesome in every department I have had contact with in this place.

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Moe came out to change my camera on my fordf350.

Moe came out to change my camera on my fordf350. He was so professional in every way!!!!

Moe came out to change my camera on my fordf350.

Moe came out to change my camera on my fordf350. He was so professional in every way!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

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Quick and efficient.

Quick and efficient. Only downside was the communication was through my parent and not me, when my name is on everything.

Quick and efficient.

Quick and efficient. Only downside was the communication was through my parent and not me, when my name is on everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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They said they would come and take care of the problem

They said they would come and take care of the problem and they did. They showed up when they said they would and came to my parking lot so I didn't have to take the vehicle in. That was nice.

They said they would come and take care of the problem

They said they would come and take care of the problem and they did. They showed up when they said they would and came to my parking lot so I didn't have to take the vehicle in. That was nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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Vincent is up front and transparent with his customers.

Vincent is up front and transparent with his customers. This is why I chose campbell ford for anything I need whether its purchasing a vehicle or needing services

Vincent is up front and transparent with his customers.

Vincent is up front and transparent with his customers. This is why I chose campbell ford for anything I need whether its purchasing a vehicle or needing services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

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Very polite and capable people and a nice waiting area

Very polite and capable people and a nice waiting area with snacks and a TV.

Very polite and capable people and a nice waiting area

Very polite and capable people and a nice waiting area with snacks and a TV.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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Tech arrived on time and was able to answer all of our

Tech arrived on time and was able to answer all of our questions related to the recall work that was done.

Tech arrived on time and was able to answer all of our

Tech arrived on time and was able to answer all of our questions related to the recall work that was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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The service department always takes great care of my

The service department always takes great care of my truck. Campbell is the only place my F150 goes for service. I greatly appreciate that when asked the service manager lets me know what services will be needed in the future. For instance, my tires are fine for now, but will probably need to be replaced before next winter. This will be a big expense, and it gives me time to plan.

The service department always takes great care of my

The service department always takes great care of my truck. Campbell is the only place my F150 goes for service. I greatly appreciate that when asked the service manager lets me know what services will be needed in the future. For instance, my tires are fine for now, but will probably need to be replaced before next winter. This will be a big expense, and it gives me time to plan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Campbell Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

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