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Campbell Ford

(2,686 reviews)
Visit Campbell Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–1:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 state dealer award
View 5 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (866) 742-1166 (866) 742-1166
Used (866) 682-3086 (866) 682-3086
Service (866) 324-9010 (866) 324-9010

Inventory

See all 218 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2020.
Campbell Ford Lincoln has been serving the Michiana area since 1977. We have become a "fixture" in Niles over the years servicing both Southwestern Michigan and Northwestern Indiana.
We look forward to many more years of providing our customers dependable and professional Ford and Lincoln vehicles as well as high quality repair parts and services.
We offer superior sales and service to our valued customers. We are committed to serving our customers like friends. We look forward to hearing from you!
The Best Bottom Line is at the State Line!

Service center

Phone number (866) 324-9010

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(2,686 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Campbell Ford from DealerRater.

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They fixed my car and tried to investigate another issue

They fixed my car and tried to investigate another issue we had with no luck, thankfully no more problems with it. They keep us informed and get the work done quickly

They fixed my car and tried to investigate another issue

They fixed my car and tried to investigate another issue we had with no luck, thankfully no more problems with it. They keep us informed and get the work done quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

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The dealer is find it's just when I bought my used Ford

The dealer is find it's just when I bought my used Ford edge no one told me the finance charges we going to be 8.4%,, .but that was my fault for not asking till it was to late. But it won't happen again.

The dealer is find it's just when I bought my used Ford

The dealer is find it's just when I bought my used Ford edge no one told me the finance charges we going to be 8.4%,, .but that was my fault for not asking till it was to late. But it won't happen again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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This is my third vehicle I have bought from Jason.

This is my third vehicle I have bought from Jason. He will get the deal done.

This is my third vehicle I have bought from Jason.

This is my third vehicle I have bought from Jason. He will get the deal done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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The service dept is top notch.

The service dept is top notch. Especially their mobile service. Jacob was very professional and friendly. He represented Campbell Ford very well .

The service dept is top notch.

The service dept is top notch. Especially their mobile service. Jacob was very professional and friendly. He represented Campbell Ford very well .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

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Campbell has always been on top of everything their sales

Campbell has always been on top of everything their sales and service are excellent. Will highly recommend.

Campbell has always been on top of everything their sales

Campbell has always been on top of everything their sales and service are excellent. Will highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

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The staff were all Friendly, courteous, and patient.

The staff were all Friendly, courteous, and patient. Answered all my questions. I drove three different vehicles. The salesman took his time with me and I never felt rushed. He was very professional.

The staff were all Friendly, courteous, and patient.

The staff were all Friendly, courteous, and patient. Answered all my questions. I drove three different vehicles. The salesman took his time with me and I never felt rushed. He was very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Campbell Ford are glad to have you as a customer.

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Very good Normally I don't do surveys Good good No more.

Very good Normally I don't do surveys Good good No more. I don't like surveys etc. good bye.

Very good Normally I don't do surveys Good good No more.

Very good Normally I don't do surveys Good good No more. I don't like surveys etc. good bye.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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Corey was awesome to work with!

Corey was awesome to work with! It was a good deal and it was done nice quick unlike other dealerships! I recommend Corey and Campbell Ford!

Corey was awesome to work with!

Corey was awesome to work with! It was a good deal and it was done nice quick unlike other dealerships! I recommend Corey and Campbell Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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Jacob was very knowledgeable and friendly Very

Jacob was very knowledgeable and friendly Very professional and clean. He suggested what else needed to be down and had the price ready for me to see. Jacob you Rock

Jacob was very knowledgeable and friendly Very

Jacob was very knowledgeable and friendly Very professional and clean. He suggested what else needed to be down and had the price ready for me to see. Jacob you Rock

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

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We had Jacob as our Mobile Service Technician and he did

We had Jacob as our Mobile Service Technician and he did an amazing job!! It is so nice and convenient to have the service come to you!! Great job Jacob and great job Campbell Ford for offering such wonderful service!!

We had Jacob as our Mobile Service Technician and he did

We had Jacob as our Mobile Service Technician and he did an amazing job!! It is so nice and convenient to have the service come to you!! Great job Jacob and great job Campbell Ford for offering such wonderful service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

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