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Campbell Ford

(2,792 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–1:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 state dealer award
View 5 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (866) 742-1166 (866) 742-1166
Used (866) 682-3086 (866) 682-3086
Service (866) 324-9010 (866) 324-9010

Inventory

See all 196 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2020.
Campbell Ford Lincoln has been serving the Michiana area since 1977. We have become a "fixture" in Niles over the years servicing both Southwestern Michigan and Northwestern Indiana.
We look forward to many more years of providing our customers dependable and professional Ford and Lincoln vehicles as well as high quality repair parts and services.
We offer superior sales and service to our valued customers. We are committed to serving our customers like friends. We look forward to hearing from you!
The Best Bottom Line is at the State Line!

Service center

Phone number (866) 324-9010

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(2,792 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Campbell Ford from DealerRater.

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Very good It was very convenient to have the recall work

Very good It was very convenient to have the recall work done at my office while I was at work

Very good It was very convenient to have the recall work

Very good It was very convenient to have the recall work done at my office while I was at work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled by your five-star rating and happy to hear our on-site recall service was convenient for you. Having the recall done at your office really helps keep your day on track. We look forward to supporting you and your Lincoln again.

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Had issue with check engine light coming on they checked

Had issue with check engine light coming on they checked it out and said it was a sensor issue and now works fine

Had issue with check engine light coming on they checked

Had issue with check engine light coming on they checked it out and said it was a sensor issue and now works fine

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad Phil and the team could pinpoint the sensor issue and get your Ford F-150’s check engine light turned off. It’s great to know your truck is running smoothly again. Thanks for sharing your experience, and we’re here whenever you need us.

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Tony was extremely nice and helpful and they got

Tony was extremely nice and helpful and they got everything done as they said they would no surprises

Tony was extremely nice and helpful and they got

Tony was extremely nice and helpful and they got everything done as they said they would no surprises

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Was on time.

Was on time. Your repair man did amazing job explaining what he was doing. He also explained what the code number were used for.

Was on time.

Was on time. Your repair man did amazing job explaining what he was doing. He also explained what the code number were used for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for noting our punctual service. We're glad our technician explained each repair step and the diagnostic code functions. We look forward to helping with your Ford F-150 again.

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I was very pleased with my experience at Campbell Ford.

I was very pleased with my experience at Campbell Ford. Everyone was very polite and respectful. I felt zero pressure from anyone and my buying experience was a true joy. I will definitely use Cambell’s again in the future as well as recommending them to everyone.

I was very pleased with my experience at Campbell Ford.

I was very pleased with my experience at Campbell Ford. Everyone was very polite and respectful. I felt zero pressure from anyone and my buying experience was a true joy. I will definitely use Cambell’s again in the future as well as recommending them to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We’re thrilled you enjoyed a pressure-free buying experience and that our team treated you with respect. It’s great to know you’re enjoying your used Jeep Gladiator, and we look forward to assisting you and your referrals in the future.

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They are efficient and professional.

They are efficient and professional. The repair man introduced himself. Gad me sigh a paper, then came to say goodbye. The way I like things done!

They are efficient and professional.

They are efficient and professional. The repair man introduced himself. Gad me sigh a paper, then came to say goodbye. The way I like things done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for noting how efficient and professional our team was. It’s great that the technician took the time to introduce himself, review the paperwork, and personally see you off. We appreciate you trusting us with your Ford Fusion.

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Corey is knowledgeable and was very accommodating

Corey is knowledgeable and was very accommodating offering to pick us up since we live 40 miles away

Corey is knowledgeable and was very accommodating

Corey is knowledgeable and was very accommodating offering to pick us up since we live 40 miles away

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Corey was happy to help arrange that long-distance pickup and it’s great to know his expertise made a positive difference. We hope your Toyota Camry Hybrid continues to exceed expectations. Thanks for trusting us with your purchase.

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Tony and the technicians at Campbell Ford took their time

Tony and the technicians at Campbell Ford took their time in diagnosing my truck’s fault codes. They figured it out and fixed it. I can’t ask anymore than that. Thanks team!

Tony and the technicians at Campbell Ford took their time

Tony and the technicians at Campbell Ford took their time in diagnosing my truck’s fault codes. They figured it out and fixed it. I can’t ask anymore than that. Thanks team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear Tony and our technicians took the time to accurately diagnose and repair your Ford’s fault codes. We’re pleased the issue was resolved to your satisfaction. Thank you for sharing your experience and we look forward to assisting you again.

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Quick honest and to the point They were inviting and

Quick honest and to the point They were inviting and adaptive to my schedule. Wonderful

Quick honest and to the point They were inviting and

Quick honest and to the point They were inviting and adaptive to my schedule. Wonderful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Delighted to hear our team was straightforward and welcoming, and that fitting your schedule was smooth. Vincent will be pleased to know his efforts brought you a stress-free experience. Thank you for trusting us with your Ford Escape service.

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Chris is Awesome!

Chris is Awesome! Everyone at Campbell goes above and beyond! I'll never go anywhere else for service!

Chris is Awesome!

Chris is Awesome! Everyone at Campbell goes above and beyond! I'll never go anywhere else for service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for recognizing Chris and our service team. We’re glad they could go the extra mile for your Ford EcoSport. We look forward to caring for your vehicle again soon.

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