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Campbell Ford

(2,890 reviews)
Visit Campbell Ford
Sales hours: 9:00am to 1:00pm
Service hours: 8:00am to 12:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–1:00pm 8:00am–12:00pm
Sunday Closed Closed
2026 state dealer award
View 7 awards
2026 state dealer award 2019 state dealer award
2026 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (866) 742-1166 (866) 742-1166
Used (866) 682-3086 (866) 682-3086
Service (866) 324-9010 (866) 324-9010

Inventory

See all 211 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2020.
Campbell Ford Lincoln has been serving the Michiana area since 1977. We have become a "fixture" in Niles over the years servicing both Southwestern Michigan and Northwestern Indiana.
We look forward to many more years of providing our customers dependable and professional Ford and Lincoln vehicles as well as high quality repair parts and services.
We offer superior sales and service to our valued customers. We are committed to serving our customers like friends. We look forward to hearing from you!
The Best Bottom Line is at the State Line!

Service center

Phone number (866) 324-9010

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(2,890 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Campbell Ford from DealerRater.

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Nice people. I love my truck! Eric vlad found me what I was looking for! Thanks!

Nice people. I love my truck! Eric vlad found me what I was looking for! Thanks!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience. We’re thrilled you love your Ford truck and that our team could match you with exactly what you wanted. Enjoy the ride!

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They made it super easy and I appreciate that! I will be back to Ford Campbell

They made it super easy and I appreciate that! I will be back to Ford Campbell

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to know we made everything easy for you. Thank you for your kind words, and we look forward to welcoming you back to our Ford dealership.

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Keaton was great to work with. Knowledgeable, courteous, attentive and professional. He was very prompt in answering questions. Highly recommend!

Keaton was great to work with. Knowledgeable, courteous, attentive and professional. He was very prompt in answering questions. Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear that Keaton’s professionalism and prompt responses made your experience so positive. Congratulations on your used Toyota Grand Highlander Hybrid. Thank you for recommending us!

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Prompt and polite. They did great work and I appreciate them coming to my house, so convenient

Prompt and polite. They did great work and I appreciate them coming to my house, so convenient

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our Mobile service. We’re glad our team provided prompt and polite work on your Fusion right at your home. We appreciate you trusting us with your Ford.

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It was a quick in and out visit. I appreciate the free car wash I got

It was a quick in and out visit. I appreciate the free car wash I got

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted that Colin and our team could get you in and out swiftly and include a complimentary wash for your Ford. Thank you for trusting us with your service needs.

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Young man was pleasant, did his job and went about his way. Very nice and new exactly what was needed to fix the recall problem.

Young man was pleasant, did his job and went about his way. Very nice and new exactly what was needed to fix the recall problem.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad our team could swiftly address the recall issue on your Ford Escape. It’s great to hear the service was friendly and efficient. Thank you for choosing us.

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Chris was excellent. The mobile service was fantastic. This was highly convenient and saved me a lot of time. I recommend Cambell ford and there service department.

Chris was excellent. The mobile service was fantastic. This was highly convenient and saved me a lot of time. I recommend Cambell ford and there service department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad our Mobile service saved you time on your Ford. Chris and the team are happy they could make it convenient. Thank you for the recommendation.

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Very nice, family owned, local dealer. Friendly staff, clean facility, competitive and transparent pricing. Will visit again.

Very nice, family owned, local dealer. Friendly staff, clean facility, competitive and transparent pricing. Will visit again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear you enjoyed our family owned, local atmosphere and that our team made you feel welcome. We’re glad the clean facility and our clear, competitive pricing met your expectations and look forward to assisting you again with your Ford needs.

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I was not happy with the following: A week previous to "The Works Service", I called the service dept. twice and left two messages with my phone number and there was no return call. I was concerned because of the alert on the Escape's screen and wanted some information. After the oil change, I checked to see if the service person has reset the oil %, which he didn't. I told Colin Daly and he reset the oil % to 1005. When I arrived at home I noticed that after the tire rotation one of the value caps was missing on one tire. I am not sure I will return here for service again or come back should I decide to by another Ford.

I was not happy with the following: A week previous to "The Works Service", I called the service dept. twice and left two messages with my phone number and there was no return call. I was concerned because of the alert on the Escape's screen and wanted some information. After the oil change, I checked to see if the service person has reset the oil %, which he didn't. I told Colin Daly and he reset the oil % to 1005. When I arrived at home I noticed that after the tire rotation one of the value caps was missing on one tire. I am not sure I will return here for service again or come back should I decide to by another Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Great experience. They made it so easy for me to return and pick up the car.

Great experience. They made it so easy for me to return and pick up the car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re pleased to hear that returning and picking up your Honda was straightforward. Thank you for the five-star review. We look forward to assisting you again.

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