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Auto Park Ford Sturgis

(2,663 reviews)
Visit Auto Park Ford Sturgis
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–8:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–8:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 8 awards
2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(2,663 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Park Ford Sturgis from DealerRater.

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Great service

The way my family and I was treated was amazing! I haven’t ever had this good of service when buying a new car and wanted to let them know thank for being so kind and caring!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Exceptional Experience

My wife contacted Sandie concerning a 2011 F150 Lariat. Sandie was helpful, informative and accommodating to our limited schedule. The sales manager and general manager were straight up honest with us and provided us with all the information concerning the truck. Very happy with our experience and would recommend this dealership for your next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Auto Park makes it easy!

Auto Park Ford has very friendly staff who are not pushy. Sandie is very helpful and made our truck buying experience well worth the drive to Sturgis. Love the atmosphere and their new showroom! Even the paperwork part was a breeze with Andrew. Stop in to see them, you will be impressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Helpful, warm, friendly experience

Im young(ish). This is the largest amount of money spanning multiple payments that I have committed to. Auto Park Ford was patient as I took the time to understand and think about this committment, and they answered my questions, even though I probably asked some multiple times hah. Their help in finding options that would suit my needs was immaculate. The speed and effeciency to cement the deal, after I had finally decided on pursuing it, was very timely, and I am very appreciative of both Andrew Eger and Amy Mueller. The process by nature did take a moment. Maybe I am more easygoing and less pressuring in the usual quirks of business; Id recommend everyone be that way. Although if time is of the essence, be upfront about your expectations and your experience will soar. Despite any percieved negatives (I didnt percieve any), the warm environment and team community proffered by Auto Park Ford melted away the time and concerns this situation will at times create. Much thanks and may God bless your endeavors in business. P.s. I dont write reviews normally so forgive me if I waxed eloquently..... or more likely just waxed haha.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service and quality personnel.

Everyone treated me like I was family. Great people. All work was handled in a professional manner and very.timely. very clean facility and well designed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

oil change &tire rotation

they treat you well and try to be as accomidating as possible. they also make sure the cars interior stays clean by covering seat steering wheel and floor

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service & Oil Change

I had an 8 am appointment they were right on time. They were very informative and gave me the best offer. I will come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Sandie, Moe, and Andy were GREAT!!!!!!

Sandie, Moe, and Andy are the best people to deal with. Very friendly and knowledgeable about there inventory and the fiancé options. Great dealership to deal with!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always a great experience

Stopped in on short notice for routine service and got right in. Krystal greeted me with a welcoming smile and listen to my concerns. When the vehicle was ready, Rick covered everything that they did and showed me some things I would need to be thinking about down the road. I really trust this service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change and point inspection

Because they are very nice people there very clean met atmosphere and my daughter works there got an oil change and front end inspection and didn't need no work on it like somebody else told me I needed a bunch of work on it they are now I'll just submit it see if it goes through

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.