Reviews
Hannah listened to my concerns and was reassuring. Everyone is so pleasant! I was happy with the outcome.
Hannah listened to my concerns and was reassuring. Everyone is so pleasant! I was happy with the outcome.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Lynn, thank you so much for the wonderful review! We're so glad you had a good experience with our team, and we will pass along your kind words to Hannah. We hope to see you again at Heritage Valley Ford!
Friendly and courteous, couple that with no pressure from the sales department and honest pricing that’s fair to both parties
Friendly and courteous, couple that with no pressure from the sales department and honest pricing that’s fair to both parties
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dennis, thank you for choosing Heritage Valley Ford and for sharing your positive feedback about our Sales Team. We look forward to seeing you again!
Service was prompt, courteous, and thorough. Staff went over in detail the status of the vehicle.
Service was prompt, courteous, and thorough. Staff went over in detail the status of the vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your sales staff (especially)Tim Wesolowski @ Heritage Ford) provided all the information we required to make an informed decision. There was no xx (as with other dealers in ME, NH, MA and/or western CT), just rock-solid answers to all our questions, or provided all the answers to any question that were not fully explained. In our opinion, the final price wasn't bad either. Alexis Long was the most professional Finance Director or Closer we've ever run a crossed prior to walking out the door - with our new to us, used 2023 Ford F-150 XLT vehicle.
Your sales staff (especially)Tim Wesolowski @ Heritage Ford) provided all the information we required to make an informed decision. There was no xx (as with other dealers in ME, NH, MA and/or western CT), just rock-solid answers to all our questions, or provided all the answers to any question that were not fully explained. In our opinion, the final price wasn't bad either. Alexis Long was the most professional Finance Director or Closer we've ever run a crossed prior to walking out the door - with our new to us, used 2023 Ford F-150 XLT vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Todd was wonderful. He was professional and no hassle or high pressure sales. Buying the new car was so easy and pleasant. If you could say “I had the ideal car buying experience” that was it. I would recommend Todd to anyone looking to buy a car.
Todd was wonderful. He was professional and no hassle or high pressure sales. Buying the new car was so easy and pleasant. If you could say “I had the ideal car buying experience” that was it. I would recommend Todd to anyone looking to buy a car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lisa, thank you for choosing Heritage Valley Ford - Putnam and for sharing this wonderful feedback with Todd and our team. Enjoy your new car, and have a fantastic day!
Joe in the service department was great. I called the day after a big storm because my plow stopped working. even though they were super busy he said to bring it in and they would look at. Joe was very polite and professional. The service tech who worked on the plow diagnosed the problem quickly and I was up and running in no time. would highly recommend their service department.
Joe in the service department was great. I called the day after a big storm because my plow stopped working. even though they were super busy he said to bring it in and they would look at. Joe was very polite and professional. The service tech who worked on the plow diagnosed the problem quickly and I was up and running in no time. would highly recommend their service department.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad we could help you out quickly after the storm at Heritage Valley Ford - Putnam. Thank you for trusting us!
Great services be. And communication with the service team. Joe took the time to provide lecture pricing as. They noticed my tire treads are getting low. I highly recommend them
Great services be. And communication with the service team. Joe took the time to provide lecture pricing as. They noticed my tire treads are getting low. I highly recommend them
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donna, we're pleased to hear Joe and our team provided excellent service and communication. Thank you for choosing and recommending Heritage Valley Ford - Putnam!
Always top notch service here. I wouldn't go anywhere else. Highly recommend them. Very good dealership.
Always top notch service here. I wouldn't go anywhere else. Highly recommend them. Very good dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Donna, thank you for your loyalty and ringing endorsement of Heritage Valley Ford - Putnam! We truly appreciate your support and are honored to be your dealership of choice. Safe travels!
I had a great experience buying a new Ranger. Todd provided quick and clear pricing info ahead of time. I showed up, drove the truck, liked it, and was out the door within a few hours. I recommend Heritage Valley Ford if you are looking for a vehicle.
I had a great experience buying a new Ranger. Todd provided quick and clear pricing info ahead of time. I showed up, drove the truck, liked it, and was out the door within a few hours. I recommend Heritage Valley Ford if you are looking for a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dan, we're pleased to know Todd made your Ranger purchase smooth and efficient here at Heritage Valley Ford - Putnam. Thank you for the recommendation! Enjoy the new ride!
Great service ! Hannah was very pleasant to work with at the service desk. The service department did a great job with the tire rotation and oil change. I will continue to bring my vehicle there for service in the future.
Great service ! Hannah was very pleasant to work with at the service desk. The service department did a great job with the tire rotation and oil change. I will continue to bring my vehicle there for service in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Heritage Valley Ford - Putnam and sharing your experience with Hannah and our service team! We look forward to serving you again in the future. Safe travels!