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Heritage Valley Ford, Inc.

(254 reviews)
Sales hours: 8:00am to 4:00pm
Service hours: 7:00am to 1:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–5:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm 7:00am–1:00pm
Sunday Closed Closed

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Reviews

(254 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Your sales staff (especially)Tim Wesolowski @ Heritage

Your sales staff (especially)Tim Wesolowski @ Heritage Ford) provided all the information we required to make an informed decision. There was no xx (as with other dealers in ME, NH, MA and/or western CT), just rock-solid answers to all our questions, or provided all the answers to any question that were not fully explained. In our opinion, the final price wasn't bad either. Alexis Long was the most professional Finance Director or Closer we've ever run a crossed prior to walking out the door - with our new to us, used 2023 Ford F-150 XLT vehicle.

Your sales staff (especially)Tim Wesolowski @ Heritage

Your sales staff (especially)Tim Wesolowski @ Heritage Ford) provided all the information we required to make an informed decision. There was no xx (as with other dealers in ME, NH, MA and/or western CT), just rock-solid answers to all our questions, or provided all the answers to any question that were not fully explained. In our opinion, the final price wasn't bad either. Alexis Long was the most professional Finance Director or Closer we've ever run a crossed prior to walking out the door - with our new to us, used 2023 Ford F-150 XLT vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Todd was wonderful.

Todd was wonderful. He was professional and no hassle or high pressure sales. Buying the new car was so easy and pleasant. If you could say “I had the ideal car buying experience” that was it. I would recommend Todd to anyone looking to buy a car.

Todd was wonderful.

Todd was wonderful. He was professional and no hassle or high pressure sales. Buying the new car was so easy and pleasant. If you could say “I had the ideal car buying experience” that was it. I would recommend Todd to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Lisa, thank you for choosing Heritage Valley Ford - Putnam and for sharing this wonderful feedback with Todd and our team. Enjoy your new car, and have a fantastic day!

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Joe in the service department was great.

Joe in the service department was great. I called the day after a big storm because my plow stopped working. even though they were super busy he said to bring it in and they would look at. Joe was very polite and professional. The service tech who worked on the plow diagnosed the problem quickly and I was up and running in no time. would highly recommend their service department.

Joe in the service department was great.

Joe in the service department was great. I called the day after a big storm because my plow stopped working. even though they were super busy he said to bring it in and they would look at. Joe was very polite and professional. The service tech who worked on the plow diagnosed the problem quickly and I was up and running in no time. would highly recommend their service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're glad we could help you out quickly after the storm at Heritage Valley Ford - Putnam. Thank you for trusting us!

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Great services be.

Great services be. And communication with the service team. Joe took the time to provide lecture pricing as. They noticed my tire treads are getting low. I highly recommend them

Great services be.

Great services be. And communication with the service team. Joe took the time to provide lecture pricing as. They noticed my tire treads are getting low. I highly recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Donna, we're pleased to hear Joe and our team provided excellent service and communication. Thank you for choosing and recommending Heritage Valley Ford - Putnam!

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Always top notch service here.

Always top notch service here. I wouldn't go anywhere else. Highly recommend them. Very good dealership.

Always top notch service here.

Always top notch service here. I wouldn't go anywhere else. Highly recommend them. Very good dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Donna, thank you for your loyalty and ringing endorsement of Heritage Valley Ford - Putnam! We truly appreciate your support and are honored to be your dealership of choice. Safe travels!

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I had a great experience buying a new Ranger.

I had a great experience buying a new Ranger. Todd provided quick and clear pricing info ahead of time. I showed up, drove the truck, liked it, and was out the door within a few hours. I recommend Heritage Valley Ford if you are looking for a vehicle.

I had a great experience buying a new Ranger.

I had a great experience buying a new Ranger. Todd provided quick and clear pricing info ahead of time. I showed up, drove the truck, liked it, and was out the door within a few hours. I recommend Heritage Valley Ford if you are looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dan, we're pleased to know Todd made your Ranger purchase smooth and efficient here at Heritage Valley Ford - Putnam. Thank you for the recommendation! Enjoy the new ride!

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Great service !

Great service ! Hannah was very pleasant to work with at the service desk. The service department did a great job with the tire rotation and oil change. I will continue to bring my vehicle there for service in the future.

Great service !

Great service ! Hannah was very pleasant to work with at the service desk. The service department did a great job with the tire rotation and oil change. I will continue to bring my vehicle there for service in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for choosing Heritage Valley Ford - Putnam and sharing your experience with Hannah and our service team! We look forward to serving you again in the future. Safe travels!

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Organized and efficient salesman, took care of our truck

Organized and efficient salesman, took care of our truck purchase in a few hours, including financing. No pressure, and was willing to negotiate the trade in price. I would recommend Heritage Valley Ford to friends.

Organized and efficient salesman, took care of our truck

Organized and efficient salesman, took care of our truck purchase in a few hours, including financing. No pressure, and was willing to negotiate the trade in price. I would recommend Heritage Valley Ford to friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for this fantastic feedback about our team! We are thrilled to hear you are so confident in us and would recommend us to others. We hope you enjoy your new vehicle and we hope to see you again at Heritage Valley Ford - Putnam!

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The service department was very good to work with very

The service department was very good to work with very happy with the service we received and on tire purchase

The service department was very good to work with very

The service department was very good to work with very happy with the service we received and on tire purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad you had a positive experience with our team! Thank you from all of us at Heritage Valley Ford - Putnam!

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Excellent service.

Excellent service. My vehicle was serviced on time and everything was explained clearly to me.

Excellent service.

Excellent service. My vehicle was serviced on time and everything was explained clearly to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to leave Heritage Valley Ford - Putnam this awesome review, thank you!

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