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Ed Shults Chrysler Dodge Jeep Ram Subaru of Warren

(411 reviews)
Visit Ed Shults Chrysler Dodge Jeep Ram Subaru of Warren
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–2:00pm 8:00am–12:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (814) 313-1456 (814) 313-1456
Used (814) 230-3113 (814) 230-3113
Service (866) 563-9971 (866) 563-9971

Reviews

(411 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Shults Chrysler Dodge Jeep Ram Subaru of Warren from DealerRater.

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great people

Everything was great New building was beautiful, waiting area is super Time of work on vehicle was quick and AOK Will be going there again for all our work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. Cheers, Ed Shults of Warren, Inc.

Time Well Spent

Came into the dealership to inquire about a lease they had advertised. I appreciate that they did not include any hidden fees or large money down. I was greeted by the sales manager and began to work with my salesperson. Cassandra answered all my questions on leasing and left nothing out to help me find the right truck and payment route for me. Not only was she informative on leasing she really knew her product too. I am extremely happy with the truck, the staff and my payment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Cassandra and Randy

Wasn't really looking for another truck. Cassandra and the team at Ed Shultz got to where I wanted to be price wise. Gotta love that. Go see them. Randy is a gem

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dealing with Sam Caruso

Came to Dealer looking at new Jeeps. Sam went out of his way to show/test drive different models with me through the course of 2 days. He never made me feel like I was wasting his time even though he was a VERY busy man, constantly being bombarded by other customers and co-workers. Sam was very personable and a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

New 2019 Legacy

Stopped in to look at the 2019 Legacy. Cassandra Toplovich took great care of us. We enjoyed looking at all the Subarus and safety features. Cassandra was able to help us make a decision. Lots of knowledge and great personality 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Engine light came on went to see what was wrong.

Our check engine light came on. We had it checked and found out that our motor and transmission were getting bad. Didn't know what we should do but with the help of Sam we were able to find a brand new car that we were happy with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service

Excellent Service from Sales, Jimmy Mathers, to Financing, Randy Elleman and Service, Cory Jensen- who has been wonderful to deal with. Would and do recommend Ed Shults for all your care car needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great very helpful

Sales staff was exsalante very helpful helped me find my new Subaru making finding a new car easy. I love my new Subaru Impreza very nice car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Purchase of Vehicles

I purchased my 2016 Dodge Ram 1500 in November, the staff was great, Cassandra and Jim worked and got the payments where I wanted it. My wife just purchased a 2019 Jeep Cherokee and once again both Cassandra and Jim worked there magic and got the numbers she liked. I highly recommend Cassandra as your salesperson she's very knowledgeable and works hard to get you in the vehicle of your choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lease of new Su

I dreaded the time when I had to turn in my 2016 Forester for a new leased vehicle. I chose to lease a 2019 Subaru Forester. My salesperson was Sam Caruso and he was so helpful to me! He was very knowledgeable of my chosen car and answered all of my questions even if some of them were stupid questions. He explained things thoroughly about the 2019 model and calmed me down regarding various updates on the new model. I appreciated that he also did not do the “let me check with the manager” spiel while completing my paperwork. He has followed up with me to see how things are going since I now have the car.. I found the staff there to be very friendly and helpful. The Service Department has always been efficient, friendly, and kind whenever I took my 2016 Forester in for service. I love my new Subaru Forester!! Thanks Sam!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.