Reviews
I am so pleased with the purchase of my 2020 F150.
I am so pleased with the purchase of my 2020 F150. Thanks to Jim Chapman who was great to work with and made it so easy and helpful in buying this truck. I would definitely recommend going to Bell Ford for your next purchase of a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Ford/Lincoln Dealership in the Area
Great buying experience with Jim - would definitely recommend this dealership to a friend or family member. I will be coming back for all service needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ethan, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!
They do not inspect their use vehicles if they do
Recently my daughter bought AF150 from the dealership they told her that they had a full inspection on the vehicle in a vehicle drives it off the lot engine light comes on within 10 miles all sorts of noise underneath the front end within 2 weeks take it in needs over $3000 worth of front end work the trucks in poor shape my daughter's 21 years old ha just had a baby she's trying to get her life together and they sell her the biggest piece of xxxx there I would not recommend this dealership for anything they do not do an inspection if you did this truck would not have passed
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Bre, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. Please reach out to us at (517) 265-8187 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
2022 Corsair
Excellent job by Beth Noden in all aspects of the lease from order to delivery
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello James, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
2017 oil change
Oil change tire rotation took about 1hour and 45 minutes. Way to long
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Matthew, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (517) 265-8187 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
First visit
First visit- fit me in for an oil change then ended up ordering my new lease. Everyone was very professional and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Jeff, we are happy we could make your experience a positive one! We hope you continue to choose Bell Ford, Inc. for all your vehicle needs! Take care!
My Ford Escape
Everyone was so helpful, professional, and nice. The dealership was clean and comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sherri! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
Service Dept.
Coolant was changed and was pleased with the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Byron, we are very happy we could provide you with a positive experience! We hope to be of service to you again! Take care!
I have used this dealership for years & have received...
I have used this dealership for years & have received prompt and quality service at a value price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Front desk people were very friendly and when having...
Front desk people were very friendly and when having questions regarding an issue on my vehicle, I got a very descriptive detail of what was causing the issue. Then the person who runs the body shop took his time with me describing the paint that I have on my vehicle and what to do. All around very friendly people to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair