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Meet Lon Dunham

Lon Dunham headshot
Shop Manager
(31 reviews)
Dealership experience 13 years

Reviews

“This was by far the best car-buying experience I’ve ever

“This was by far the best car-buying experience I’ve ever had—quick, efficient, and completely hassle-free! Staff was wonderful, allowed for e-signatures and delivery to my home of my new purchase. Thank you Marino!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Angela! That's exactly what we're here for!

Marino is the best best family owned business that I have

Marino is the best best family owned business that I have ever visited in Chicago. Always friendly staff and service is always smooth and quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the very kind words Tommy. We appreciate your business.

We Absolutely love Marinos!

We Absolutely love Marinos! Great customer service. Kenny Sher is the best, He’s so attentive to his clients.. Out of all the dealerships in Chicago/Suburbs that we’ve been too, hands down Marinos is the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for these very kind words regarding our team Peggy! We can't thank you enough.

Kenny was great through the whole process.

Kenny was great through the whole process. Extremely happy with the service! Would recommend to others!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Amazing service!!

You can buy your vehicle anywhere but finding a good

You can buy your vehicle anywhere but finding a good service dept after the sale is key. That being said took my 2021 Wrangler Willys edition in for the last Jeep wave service,and noticed a slight anti-freeze leak, told the service writer Steve Cardenas and he said "we will check it out!" Found out needed a new Thermostat part, not in stock but the next day they got it in and set up appointment. Went in at the scheduled time was immediately met by Steve and the Jeep was taken into service after a short time it was repaired and done correctly! Then noticed the soft top had a couple of marks in it causing slight moisture inside of roof, Steve was right on it, got me direct number to "Jeep wave," program and I called to get a case number. Jeep wave requested more pictures went back to dealership where Jeep was there and Lon came over to take more pictures to submit to Jeep. While at the dealership getting Jeep thermostat repaired the owner Tony Marino was walking around talking to customers letting them know they are cared for at this dealership. Then also met Bob the service manager who was friendly and concerned as I was about mu Jeep being repaired! Bottom line many dealerships are improperly run, with service dept. being sloppy and not caring disinterested employees, but here at Marino everyone in the service area and sales where I waited on comfortable couches for my vehicle were top notch! This dealer I would highly recommend, they are making sure to give the brands they sell Jeep,Dodge,Ram,Chrysler proper care after the sale!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow, we truly don't know where to begin to say thank you for this incredibly thoughtful and detailed review Tbas. Truly, thank you so much from the bottom of our hearts for this kind review. We truly appreciate your business.

This is my 8th car we get from Marino Chrysler jeep and

This is my 8th car we get from Marino Chrysler jeep and dodge my family and myself always super happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

WOW. Danny where do we even begin to thank you for all of your business. To think you've purchased 8 vehicles from us now is crazy! We truly appreciate your business each and every time and we can't begin to express our gratitude for your review and for you choosing to Make it Marino over and over again.

The absolute beat customer service.

The absolute beat customer service. Very friendly and competent people work at Marino CJD. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for this awesome review!

Service gentleman Jose was great!

Service gentleman Jose was great!!!!!! He will be the only person I deal with when bringing my car in to for any service….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks JL! Glad to hear Jose is your go to guy! The service team doesn't always get the love they deserve, so they really appreciate the shout out we can assure you :)

They are like family to me. If I have a problem they...

They are like family to me. If I have a problem they will do everything to fix it. The service is great too. Everyone is friendly. I will keep doing business with them on all my next Vehicles. Thank for everything you did for me MIKE ARNONE (TUFGUY)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

And you're like family to us Mike! Anytime you have a concern regarding a vehicle, you always know you can count on us. We appreciate your business very much, and we truly appreciate you taking the time to write us a review. Thanks again Mike.

The best car shopping experience ever. Kenny and Pete are...

The best car shopping experience ever. Kenny and Pete are great guys. Together they made the entire process very easy and fun. If your looking for a jeep, go to Marino.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Paul, thanks so much for leaving Kenny and Pete such a great review. We will be sure to pass along how happy you are. Thank you for your business.