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Meet Tony Marino

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(63 reviews)

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Reviews

I Have purchased many cars over the years from a variety

I Have purchased many cars over the years from a variety of dealerships however Dan and everyone else I interacted at Marino offered a better deal and service than anyone else ever has.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks J! We appreciate your business and we certainly appreciate you taking the time out of your day to leave us such an awesome review. We can't thank you enough for choosing to Make it Marino!

You just gotta “Make it Marino!

You just gotta “Make it Marino!” Every time I’ve purchased or a family member has purchased (close to 20 year customer), we’ve always had a wonderful experience! Tony & his entire team are amazing! Thank you to Tony, Frank, Dan, Gabe and Joe T.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this incredibly kind review Ashley, we truly appreciate your business and we sincerely appreciate you taking, the time out of your day to leave us such an awesome review.

We had the BEST experience with Marino Jeep.

We had the BEST experience with Marino Jeep. We have a 3 yr old Jeep Grand Cherokee that we had bought from another well-known Jeep dealer in the Chicagoland area. Recently, we started having a HORRENDOUS smell come through the air conditioning system every time we started the car. We took it to the dealer where we had bought the car. After two days of looking at the car, they said they couldn't duplicate the issue and there was nothing wrong. They said the only other option would to be to have the car professionally detailed. We couldn't understand how this was even possible -- the smell was atrocious and everyone who got in the car noticed it! I asked to speak to a service manager and was told that there was no one else for me to speak with. Frustrated, I left and made an appointment to have the car detailed. The detailer smelled the same smell but wasn't able to do anything about it, noting that it was coming from inside the air conditioner system. At the advice of a friend, I reached out to Marino Jeep. They took the car and provided us with a brand new loaner to use while they investigated. Within a day, they identified three MAJOR issues with our air conditioning and heating system that the previous dealer had missed. The repairs were estimated at almost $5K and Marino proactively worked with our warranty company to get the entire repair covered. Although the problems were complex (they had to take off the front dashboard), they let us keep the loaner while they worked and they were able to fix the problem and we have had NO issues since then. We could not be happier with their expertise, their work and their customer service. We will gladly drive the 45 minutes from our house to use them for all future repairs. We highly recommend them - particularly for the complicated stuff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow. I don't even know where to begin thanking you for this review. This is one of the kindest, and detailed reviews anyone has ever taken the time to leave us. We are so sorry to hear that you had to go through such an awful experience first to get to us, but we could not be happier that we were able to deliver for you, and find the right vehicle for you and your family. Thank you so very much for taking the time to leave us this review, and thank you so very much for choosing to Make it Marino. Customers like you make all the effort worth the while.

JC was extremely professional, knowledgeable and will

JC was extremely professional, knowledgeable and will never buy anywhere else. Best dealership i've ever worked with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thanks for choosing to Make it Marino Jacob! We truly appreciate the review.

JC made it easy!

JC made it easy! transparent, timely, seamless, and a wonderful experience all around. will never go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

That's what we're here for! Glad to hear JC did such a great job! Thank you very much for your business.

JC and Marino dealership provided an exceptional

JC and Marino dealership provided an exceptional experience. JC walked us thru all the benefits, applications and dashboard to be sure we knew all the wonderful features of our new Jeep Grand Cherokee. In addition to knowledge sales people, the process of buying a new car was seamless. Everything from getting the registration card, license plates and applying for the title happened in JCs office! Everyone was super friendly and excited about our new car. It felt like we were treated like family… that’s how much care and attention we were given. 10 score all around!!! Thank you JC and Marino team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Wow. Thank you so much for taking the time out of your day to write this incredibly kind and thoughtful review Carol. We cannot even begin to thank you enough, or explain to you what good, honest customer feedback like this means to a business like ours, and a sales representative like JC. We truly appreciate it, and we sincerely thank you to choosing to Make it Marino. We look forward to seeing you at your next oil change :)

“This was by far the best car-buying experience I’ve ever

“This was by far the best car-buying experience I’ve ever had—quick, efficient, and completely hassle-free! Staff was wonderful, allowed for e-signatures and delivery to my home of my new purchase. Thank you Marino!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Angela! That's exactly what we're here for!

Very welcoming and extremely easy and friendly to work

Very welcoming and extremely easy and friendly to work with when purchasing a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That's what we like to hear! Thanks for Making it Marino!

The people Marino dodge are special!

The people Marino dodge are special! Always felt like family or a friend when I walk thru the door and that’s from sales to management! John Abarca is always great as this is my third purchase with him David and Mel.. Great group of guys over there. If you love mopar like I do… Marino dodge is the only place to shop! Thanx again John for your assistance!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks Laquan! We truly appreciate your business, and we also appreciate you choosing to Make it Marino! Thanks for the awesome shout out, we will be sure to pass along the kind words to Johnathan!

I can’t say enough good things about JC!

I can’t say enough good things about JC! From the moment I walked in, they made the whole car-buying experience smooth, stress-free, and actually enjoyable. They were super knowledgeable, patient with all my questions, and really went the extra mile to make sure I got exactly what I needed — and at a great deal too! No pressure, no games — just honest, helpful service. You can tell they genuinely care about their customers. If you’re looking for someone who will actually listen to you and make the process feel easy, ask for JC, but I’m positive working with anyone here at Marino will have the great experience I had! I’m so happy with my new Jeep Grand Cherokee and the whole experience. Thank you again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow. Thank you so much for this absolutely awesome review. We cannot tell you how much we appreciate your business, and we can assure you that JC will appreciate the shout out as well. Happy to hear you are absolutely loving the new Grand Cherokee!