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McGrath Chrysler Jeep Dodge Ram

(368 reviews)
Visit McGrath Chrysler Jeep Dodge Ram
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–6:00pm 7:00am–5:30pm
Wednesday 9:00am–6:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
New (319) 774-6948 (319) 774-6948
Used (319) 774-6946 (319) 774-6946
Service (319) 449-6999 (319) 449-6999

Reviews

(368 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Chrysler Jeep Dodge Ram from DealerRater.

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I recently bought a Jeep Wagoneer from McGrath Auto in

I recently bought a Jeep Wagoneer from McGrath Auto in Cedar rapids. The service was great. I received a fair price. The whole buying process was seamless and the paperwork took less than an hour. I am quite impressed with their professionalism and efficiency.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I am absolutely thrilled to provide an update on my

I am absolutely thrilled to provide an update on my recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their dealership, I felt compelled to share my recent journey, which, though initially challenging, turned into a truly exceptional experience. Once my concerns were brought to their attention, they went above and beyond to completely rectify the situation, demonstrating their commitment to customer satisfaction. Pat McGrath's team acted swiftly and decisively to address my concerns. The dealership's management, including the general manager, Mark Updegraff, and the used vehicle sales director, Mason Schultz, were both amazing and took my feedback very seriously. They immediately offered to fix things. This gesture demonstrated their commitment to making things right and ensuring my satisfaction. They recognized the importance of providing me with a vehicle that suits my needs as a disabled Army veteran. They have not only addressed the issues I encountered, but have also taken steps to ensure that such situations are less likely to occur in the future. While my recent experience initially left me disappointed, it's their swift and effective response that has ultimately and completely restored my faith in their dealership. Thank you, Pat McGrath dealerships, for making things right! Your efforts have turned a challenging situation into a very positive experience. I look forward to continuing my relationship with your dealership in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I took my '94 Dodge Ram in because it would

I took my '94 Dodge Ram in because it would intermittently die, then start after sitting 10 minutes to cool off. They didn't have a computer system that would connect with my pre-OBD-II system, so they tried a shotgun approach. They asked if I wanted to spend $800 to have the distributor cap, rotor, wires, coil, and plugs replaced. I said No, because those parts cost me $200 and I replaced them all within 2 hours myself afterwards. There were open recalls on my truck. One was for ignition wiring. Back in '97 or so, I installed a remote start on my truck, and I use it every winter with no trouble. When I got my truck back, the remote start was gone. I could clearly see the shiny, bare copper wires where someone had clipped the leads to remove it. I asked them about it, and they denied removing it, or even seeing it. I was using it 4 months ago, and I've never taken my truck anywhere else since I last used the remote start, and you have to remove part of the lower dash to access it. So I _KNOW_ they removed it and are lying about it. I figure the tech didn't want to try to figure out how to wire it back in, so he tossed it. Fortunately, I found the exact same (new in box) system on ebay for $20 + $10 shipping. I bought it. Dealer sent me a check for $30. They didn't offer to reinstall it for me, so I spent 4 hours of my Friday night re-installing it myself. Frankly, I don't think I would have trusted them to re-install it, even if they'd offered. I would be far less angry with them if they had just admitted what they did. I should have immediately gone through their dumpster to find my original one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is my second purchase of a new Jeep at McGrath jeep

This is my second purchase of a new Jeep at McGrath jeep dodge! Really great experience with my salesman Evan zalesky! He was really attentive and really cared about my needs for a jeep! Would I buy another new Jeep when ready ? ABSOLUTELY

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thank you so much!

Very friendly and reasonable starting price considering

Very friendly and reasonable starting price considering it will be negotiated. I'll just be happy when/if dealerships can ever just give a fair price from the start so negotiating doesn't have to take up everyone's time. However, compared to other dealerships, I gave them a 4, but would say more like a 4.5.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were courteous, stood behind the quote, and were in

They were courteous, stood behind the quote, and were in touch frequently. An enjoyable experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Evan Zaleksy, manager Joe, and finance Jordan Lass were

Evan Zaleksy, manager Joe, and finance Jordan Lass were amazing and kind to work with. They took excellent care of my car buying experience. This is my 16th purchase from the McGrath dealership and I definitely promote their business anytime someone is looking to purchase a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience.

Awesome experience. Drew was the best. A hard worker and a great person. 15 years and counting buying cars from McGrath!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jared Roger's was incredibly helpful.

Jared Roger's was incredibly helpful. Very knowledgeable and communicated well with quick response times. He even came in to meet me for a test drive on his day off!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

After finding out that I couldn't finance the car that

After finding out that I couldn't finance the car that brought me to the dealefship, they had a other, much smallef vehicle that worked better for my finances. So far I'm enjoying this little car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.