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Biggers Mazda

(376 reviews)
Visit Biggers Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (877) 660-8737 (877) 660-8737
Used (877) 220-2346 (877) 220-2346
Service (866) 325-6061 (866) 325-6061

Inventory

See all 163 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2006.
There's a reason why Biggers Mazda is a premier new and used Mazda dealer for Elgin. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions help you find the right new car and can assist with financing. So if you're looking for a new Mazda or used car stop in to Biggers Mazda and we'll get you into the car of your dreams!

All of the employees at Biggers Mazda would like to thank you for your interest in our dealership. Call us anytime or visit us in person at 1320 E. Chicago St. in Elgin. We look forward to having the opportunity to earn your business!

Service center

Phone number (866) 325-6061

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(376 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Biggers Mazda from DealerRater.

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Miles helped us find the perfect car!

Miles helped us find the perfect car! Personable, professional - he answered all our questions clearly. Really nice having to only deal with him for the purchase. Highly recommended!

Miles helped us find the perfect car!

Miles helped us find the perfect car! Personable, professional - he answered all our questions clearly. Really nice having to only deal with him for the purchase. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Very honest, realistic and easy to work with, he doesn’t

Very honest, realistic and easy to work with, he doesn’t pressure you, has A LOT of background knowledge about many different makes of cars

Very honest, realistic and easy to work with, he doesn’t

Very honest, realistic and easy to work with, he doesn’t pressure you, has A LOT of background knowledge about many different makes of cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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He kept me informed of the process.

He kept me informed of the process. Explained everything to my satisfaction. Overall absolutely no complaints

He kept me informed of the process.

He kept me informed of the process. Explained everything to my satisfaction. Overall absolutely no complaints

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great feedback! We're thrilled to hear that your service experience with us — especially working with Logan and Ceasar — was smooth, transparent, and clearly communicated every step of the way. It’s always our goal to keep our customers informed and confident throughout the process. We truly appreciate your trust in Biggers Mazda and look forward to seeing you again!

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Staff (Logan) was great from the moment I pulled in for

Staff (Logan) was great from the moment I pulled in for my scheduled oil change.

Staff (Logan) was great from the moment I pulled in for

Staff (Logan) was great from the moment I pulled in for my scheduled oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We're happy to hear Logan made your oil change visit a smooth and positive experience right from the moment you arrived. We appreciate you choosing Biggers Mazda for your service needs and look forward to welcoming you back next time!

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Alyssa was very helpful when i contacted the dealership

Alyssa was very helpful when i contacted the dealership via email. We settled price/lease/everything over text and email with Franco's help. We came in the next day and Miles and the team took care of things as quickly as they could. Appreciate it!

Alyssa was very helpful when i contacted the dealership

Alyssa was very helpful when i contacted the dealership via email. We settled price/lease/everything over text and email with Franco's help. We came in the next day and Miles and the team took care of things as quickly as they could. Appreciate it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and for choosing Biggers Mazda! We're so glad to hear that Alyssa, Franco, Miles, and the rest of the team made your leasing experience smooth and efficient — from emails to final delivery. We’re committed to providing transparent, hassle-free service every step of the way, and it’s great to know we hit the mark. Enjoy your new Mazda, and don’t hesitate to reach out if you need anything down the road!

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Was very pleasant to work with, would suggest sergey to

Was very pleasant to work with, would suggest sergey to anyone looking for a car. Thanks again

Was very pleasant to work with, would suggest sergey to

Was very pleasant to work with, would suggest sergey to anyone looking for a car. Thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We're thrilled to hear your experience was a pleasant one, and we truly appreciate the shoutout to Sergey and the team — including Raul, Marco, and everyone who helped along the way. Your recommendation means a lot to us. Enjoy your new vehicle, and thank you for choosing Biggers Mazda.

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The service department was very efficient and got my car

The service department was very efficient and got my car done very quickly. Tina was very friendly and helpful. I will bring my car back for service again.

The service department was very efficient and got my car

The service department was very efficient and got my car done very quickly. Tina was very friendly and helpful. I will bring my car back for service again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're so glad to hear that Tina and our service team provided you with efficient, friendly, and helpful care. It means a lot to know you’ll be returning to Biggers Mazda for future service — we look forward to seeing you again!

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Said I had an oil leakage in splash shield, car is 7k

Said I had an oil leakage in splash shield, car is 7k miles bought brand new. Never included a video of it or showed. And added dye to oil before telling me about the spill

Said I had an oil leakage in splash shield, car is 7k

Said I had an oil leakage in splash shield, car is 7k miles bought brand new. Never included a video of it or showed. And added dye to oil before telling me about the spill

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Miles was a pleasure to work with.

Miles was a pleasure to work with. He answered all of our questions, and was extremely helpful.

Miles was a pleasure to work with.

Miles was a pleasure to work with. He answered all of our questions, and was extremely helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We’re thrilled to hear Miles provided such a helpful and positive experience. We’ll be sure to share your kind words with him. Thanks for choosing Biggers Mazda!

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I couldn’t be more impressed with this dealership.

I couldn’t be more impressed with this dealership. Peter and Sergey were both fantastic. Personable, knowledgeable, sincere, and professional. They made our experience easy and I left with a new car I love! Thanks again for all your help gentlemen! You’re the best. Also shout out to Isaiah, he wasn’t our salesman but we chatted for awhile and he was so friendly and took the time to build a rapport with us even though we weren’t working directly with him. Really impressed!

I couldn’t be more impressed with this dealership.

I couldn’t be more impressed with this dealership. Peter and Sergey were both fantastic. Personable, knowledgeable, sincere, and professional. They made our experience easy and I left with a new car I love! Thanks again for all your help gentlemen! You’re the best. Also shout out to Isaiah, he wasn’t our salesman but we chatted for awhile and he was so friendly and took the time to build a rapport with us even though we weren’t working directly with him. Really impressed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Courtney! We’re thrilled to hear that Peter and Sergey made such a great impression and helped make your car-buying experience smooth and enjoyable. Your kind words about their professionalism and sincerity truly mean a lot. Congratulations on your new car—we’re so glad you love it! Enjoy every mile, and thank you for choosing Biggers Mazda! 🚗✨

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