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Biggers Mazda

(410 reviews)
Visit Biggers Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (877) 660-8737 (877) 660-8737
Used (877) 220-2346 (877) 220-2346
Service (866) 325-6061 (866) 325-6061

Inventory

See all 166 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2006.
There's a reason why Biggers Mazda is a premier new and used Mazda dealer for Elgin. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions help you find the right new car and can assist with financing. So if you're looking for a new Mazda or used car stop in to Biggers Mazda and we'll get you into the car of your dreams!

All of the employees at Biggers Mazda would like to thank you for your interest in our dealership. Call us anytime or visit us in person at 1320 E. Chicago St. in Elgin. We look forward to having the opportunity to earn your business!

Service center

Phone number (866) 325-6061

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(410 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Biggers Mazda from DealerRater.

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My service was excellent as always and well managed by

My service was excellent as always and well managed by Clemente. Quick and efficient with excellent quality

My service was excellent as always and well managed by

My service was excellent as always and well managed by Clemente. Quick and efficient with excellent quality

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Logan did an excellent job keeping me informed about the

Logan did an excellent job keeping me informed about the progress of my service. This is the first Mazda I have owned and so far I have had a very good experience with everyone I have worked with. The last time I was in for service I worked with Sebastian and he was great too! I would highly recommend Logan in service and the Biggers Mazda dealership! Keep up the good work guys!

Logan did an excellent job keeping me informed about the

Logan did an excellent job keeping me informed about the progress of my service. This is the first Mazda I have owned and so far I have had a very good experience with everyone I have worked with. The last time I was in for service I worked with Sebastian and he was great too! I would highly recommend Logan in service and the Biggers Mazda dealership! Keep up the good work guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful 5-star review! We’re thrilled to hear that Logan did an excellent job keeping you informed and that your experience with Sebastian and our entire team has been so positive. It means a great deal to us that your first Mazda ownership experience has been a good one. Providing clear communication, great service, and a welcoming atmosphere is always our goal. We truly appreciate your recommendation and kind words. We look forward to continuing to take great care of you and your Mazda — thank you for being part of the Biggers Mazda family! — The Biggers Mazda Team

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We have been customers of Biggers Mazda for over 20

We have been customers of Biggers Mazda for over 20 years. We have purchased and leased from them and have received excellent service! From the sales team to the service team we have been pleased with every aspect of service received.

We have been customers of Biggers Mazda for over 20

We have been customers of Biggers Mazda for over 20 years. We have purchased and leased from them and have received excellent service! From the sales team to the service team we have been pleased with every aspect of service received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredible loyalty over the past 20+ years! We are truly honored that you have chosen Biggers Mazda for both sales and service throughout that time. It means a great deal to hear that you’ve been pleased with every aspect of your experience, from our sales team to our service department. Building long-term relationships like yours is what we strive for every day. We sincerely appreciate your continued trust and look forward to serving you for many more years to come! — The Biggers Mazda Team

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great dealership, Clemente is always friendly and up

great dealership, Clemente is always friendly and up front and explains any issues. Dealership is super clean and im always greeted when stopping in

great dealership, Clemente is always friendly and up

great dealership, Clemente is always friendly and up front and explains any issues. Dealership is super clean and im always greeted when stopping in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for taking the time to share your experience with Biggers Mazda! We’re thrilled to hear that Clemente continues to provide friendly, upfront service and takes the time to clearly explain any issues. He truly cares about making sure every visit is smooth and transparent, and your recognition means a lot to him and our entire team. It’s also wonderful to know you feel welcomed and comfortable when you stop in. Keeping our dealership clean and creating a warm, professional environment are priorities for us, and we’re glad that stands out to you. We truly appreciate your continued trust in us for your Mazda’s service needs and look forward to seeing you again at your next visit! 🚗

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It was clean and things seem to run smoothly.

It was clean and things seem to run smoothly. People were courteous and attentive to your needs.

It was clean and things seem to run smoothly.

It was clean and things seem to run smoothly. People were courteous and attentive to your needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with Biggers Mazda! We’re so glad to hear that you found our dealership clean and that everything ran smoothly during your visit. Creating an organized, efficient environment where our guests feel comfortable is very important to us. It’s also wonderful to know that our team — especially Logan — was courteous and attentive to your needs. We truly believe great service starts with listening and making sure every guest feels valued. We appreciate your recommendation and your trust in us to service your Mazda. We look forward to welcoming you back again soon! 🚗

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As always this group is amazing to deal with.

As always this group is amazing to deal with. Raul and Peter in sales and Tina and her Service team make this dealership the best!

As always this group is amazing to deal with.

As always this group is amazing to deal with. Raul and Peter in sales and Tina and her Service team make this dealership the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued support and for sharing such an incredible review of Biggers Mazda! It truly means a lot to hear that you consistently have amazing experiences with our team. Raul and Peter in Sales, along with Tina and our Service team, work hard to create a seamless experience from start to finish, and your recognition speaks volumes. We’ll be sure to share your kind words with them — they’ll be thrilled to hear it! Building lasting relationships with customers like you is what makes our work so rewarding. Thank you for your trust, your loyalty, and for recommending us. We look forward to taking care of you and your Mazda for many more visits to come!

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Very professional staff.

Very professional staff.that made the transaction painless and easy. I would recommend this dealer to friends

Very professional staff.

Very professional staff.that made the transaction painless and easy. I would recommend this dealer to friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Kris, for your wonderful feedback and for choosing Biggers Mazda for your recent purchase! We’re thrilled to hear that Raul and Mateo made your transaction painless and easy. Providing a professional, transparent, and stress-free experience is exactly what our sales team strives for, and it’s great to know they delivered that for you. Your recommendation means the world to us. There’s no higher compliment than referring friends and family, and we truly appreciate your trust and confidence in our team. Congratulations on your Mazda, and welcome to the Biggers Mazda family! 🚗 If there’s ever anything you need, we’re here for you.

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Is I ah was very helpful.

Is I ah was very helpful. We bought a Mazda because of him. Would recommend him

Is I ah was very helpful.

Is I ah was very helpful. We bought a Mazda because of him. Would recommend him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for the wonderful 5-star review! We’re thrilled to hear that Isiah was very helpful and made such a positive impact on your buying experience. It means a great deal to know he helped you choose your Mazda — that’s exactly the kind of service we strive to provide. We truly appreciate your recommendation and your trust in Biggers Mazda. Congratulations on your new vehicle, and we look forward to seeing you again! — The Biggers Mazda Team

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They took care of the issue.

They took care of the issue. They all did their best resolve the problem to my satisfaction.

They took care of the issue.

They took care of the issue. They all did their best resolve the problem to my satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Biggers Mazda! We’re so glad to hear that your concern was resolved to your satisfaction. Our goal is always to address any issues thoroughly and make sure our customers feel confident and taken care of before they leave. We especially appreciate you recognizing Logan for his efforts. He truly works hard to ensure every situation is handled with care and professionalism, and your feedback means a great deal to him and our entire team. Thank you for your recommendation and for trusting us with your Mazda. We’re always here if you need anything in the future! 🚗

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Greeting was fast and efficient my car was taken in

Greeting was fast and efficient my car was taken in quickly and serviced in under an hour. Work was vehicle inspection, oil change and tire rotation.

Greeting was fast and efficient my car was taken in

Greeting was fast and efficient my car was taken in quickly and serviced in under an hour. Work was vehicle inspection, oil change and tire rotation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Lawrence, for taking the time to share your experience with Biggers Mazda! We’re thrilled to hear that you were greeted promptly and that your vehicle was taken in and serviced quickly. Completing your inspection, oil change, and tire rotation in under an hour while maintaining quality and care is exactly the experience we strive to provide. We also appreciate you recognizing Logan for his service. He works hard to ensure every visit is smooth, efficient, and professional, and your feedback means a lot to him and our team. Thank you for trusting us with your Mazda and for your recommendation. We look forward to seeing you again at your next service visit! 🚗

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