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Biggers Mazda

(391 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (877) 660-8737 (877) 660-8737
Used (877) 220-2346 (877) 220-2346
Service (866) 325-6061 (866) 325-6061

Inventory

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About our dealership

This seller has been on Cars.com since August 2006.
There's a reason why Biggers Mazda is a premier new and used Mazda dealer for Elgin. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions help you find the right new car and can assist with financing. So if you're looking for a new Mazda or used car stop in to Biggers Mazda and we'll get you into the car of your dreams!

All of the employees at Biggers Mazda would like to thank you for your interest in our dealership. Call us anytime or visit us in person at 1320 E. Chicago St. in Elgin. We look forward to having the opportunity to earn your business!

Service center

Phone number (866) 325-6061

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Biggers Mazda from DealerRater.

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This is the second vehicle we have purchased at Biggers

This is the second vehicle we have purchased at Biggers Mazda, and both were very pleasant experiences. The Biggers staff is very professional and Franco in particular is great to work with.

This is the second vehicle we have purchased at Biggers

This is the second vehicle we have purchased at Biggers Mazda, and both were very pleasant experiences. The Biggers staff is very professional and Franco in particular is great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Excellent service Logan always been very helpful I like

Excellent service Logan always been very helpful I like going to Biggers for service I will come again

Excellent service Logan always been very helpful I like

Excellent service Logan always been very helpful I like going to Biggers for service I will come again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued trust in Biggers Mazda! We’re thrilled to hear you had another excellent service experience and that Logan has consistently been so helpful. We’re lucky to have him on our team, and we’ll be sure to pass along your kind words to him. It truly means a lot that you enjoy coming to Biggers for service and plan to return—that’s the greatest compliment we can receive. We look forward to seeing you again and keeping your Mazda running its best! 🚗 Thanks again for your recommendation and for being part of the Biggers Mazda family!

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Very professional and business maided.

Very professional and business maided. Did great job with my car, explained me conditions of my Mazda CX5 and recommended some replacement parts in the future.

Very professional and business maided.

Very professional and business maided. Did great job with my car, explained me conditions of my Mazda CX5 and recommended some replacement parts in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for trusting Biggers Mazda with your Mazda CX-5! We’re thrilled to hear that you had a professional experience and that our team took the time to clearly explain your vehicle’s condition and future recommendations. Keeping you informed is an important part of what we do. We’re also glad to hear your positive feedback about the front desk team member—she’ll truly appreciate the shoutout! We value your recommendation and look forward to helping you keep your CX-5 running at its best for many miles to come. If you ever have questions or need anything in the meantime, we’re always here to help. 🚗 Thank you again for choosing Biggers Mazda!

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Best experience ever with a dealership!

Best experience ever with a dealership! Both Sergey and Peter were great! Took time to explain everything. Very personable and professional.

Best experience ever with a dealership!

Best experience ever with a dealership! Both Sergey and Peter were great! Took time to explain everything. Very personable and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the Kind words. We are happy to offer provided you with a great purchasing experience. Happy Trails.

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Friendly staff, quality work, very easy to work with.

Friendly staff, quality work, very easy to work with. I'm very pleased with Biggers Mazda service department.

Friendly staff, quality work, very easy to work with.

Friendly staff, quality work, very easy to work with. I'm very pleased with Biggers Mazda service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our team friendly, easy to work with, and that you were pleased with the quality of service you received. Tina will be especially happy to know she made a positive impression during your visit. We’re lucky to have her as part of the Biggers Mazda service team. We truly appreciate you choosing Biggers Mazda to service your Mazda and for recommending us. If there’s ever anything else we can assist you with, we’re always here to help. Thanks again for your support—we look forward to seeing you next time! 🚗

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This was my first experience buying a car out of state.

This was my first experience buying a car out of state. Biggers Mazda was incredibly helpful with this process. We communicated often and they kept me calm and collected while we went through the process. Our salesman Franco spent 5 hours with us while we decided whether we were buying the car. Thanks to his personalized attention we did get the car. Their process was clear and we felt like it was very honest from the beginning. I definitely recommend this dealership, it was a great experience.

This was my first experience buying a car out of state.

This was my first experience buying a car out of state. Biggers Mazda was incredibly helpful with this process. We communicated often and they kept me calm and collected while we went through the process. Our salesman Franco spent 5 hours with us while we decided whether we were buying the car. Thanks to his personalized attention we did get the car. Their process was clear and we felt like it was very honest from the beginning. I definitely recommend this dealership, it was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for sharing your experience and for trusting Biggers Mazda with your first out-of-state vehicle purchase! We know buying a car from another state can feel overwhelming, so it truly means a lot to hear that our team helped keep you calm and confident throughout the process. We’re especially glad to hear that Franco provided the personalized attention you deserved. Spending the time to walk through every question and option is something we take pride in, and we’re thrilled that his dedication helped you feel comfortable in your decision. Five hours is no small commitment, and we’re grateful you recognized the care and effort he put into making sure everything was clear and honest from the very beginning. Transparency and communication are extremely important to us, so your feedback really reinforces what we strive for every day. Congratulations on your purchase! If you ever need anything at all—whether it’s questions about your vehicle or assistance down the road—please don’t hesitate to reach out. We truly appreciate your recommendation and look forward to staying in touch. 🚗

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Always thoughtful, courteous, helpful.

Always thoughtful, courteous, helpful. Nice to hang out. Even phone professionalism. I called Biggers Mitsubishi by accident first - no comparison

Always thoughtful, courteous, helpful.

Always thoughtful, courteous, helpful. Nice to hang out. Even phone professionalism. I called Biggers Mitsubishi by accident first - no comparison

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jane, Thank you so much for your kind words and for being a valued service customer at Biggers Mazda! We’re thrilled to hear that you consistently find our team thoughtful, courteous, and helpful — and that even our phone professionalism stood out to you. That truly means a lot. We especially appreciate you recognizing the terrific service advisor at the desk (our brunette superstar 😊). While we’re sorry we didn’t catch her name here, we’ll be sure to share your feedback with our entire service team so she receives the recognition she deserves. It’s also wonderful to hear that you enjoy spending time with us while your Mazda is being serviced — creating a welcoming and comfortable experience is always our goal. Thank you again for your recommendation and for choosing Biggers Mazda. We look forward to seeing you at your next visit! 🚗

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Knowledgeable, fair, efficient.

Knowledgeable, fair, efficient. Great experience with Sergey and no xx and no games or pricing or trade.

Knowledgeable, fair, efficient.

Knowledgeable, fair, efficient. Great experience with Sergey and no xx and no games or pricing or trade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We’re so glad to hear that your visit to Biggers Mazda was knowledgeable, fair, and efficient — that’s exactly the kind of experience we aim to deliver every day. It’s wonderful to know that Sergey provided a straightforward, no-nonsense process with no games on pricing or trade. Transparency and respect are incredibly important to us, and we’re happy that came through clearly during your purchase. We truly appreciate your feedback and your trust in our team. If there’s ever anything you need, we’re always here to help. Enjoy your vehicle, and thanks again for choosing Biggers Mazda! 🚗

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I had a wonderful experience with Miles at Biggers Mazda.

I had a wonderful experience with Miles at Biggers Mazda. He made buying my first car such an easy and pleasant process, and was very accommodating to everything I wanted and was looking for. I am very grateful for working with Miles and I’m so excited for my new car.

I had a wonderful experience with Miles at Biggers Mazda.

I had a wonderful experience with Miles at Biggers Mazda. He made buying my first car such an easy and pleasant process, and was very accommodating to everything I wanted and was looking for. I am very grateful for working with Miles and I’m so excited for my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Ava, for sharing your kind words! We're thrilled to hear that your first car-buying experience was such a positive one — and even more so that Miles was able to make the process smooth, easy, and enjoyable. We'll be sure to pass along your appreciation to Miles Anderson — he’ll be happy to know he helped you find exactly what you were looking for. Enjoy every mile in your new Mazda, and welcome to the Biggers Mazda family! 🚗🎉 If you ever need anything down the road, we’re always here for you. — The Biggers Mazda Team

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Connor was very knowledgeable and answered my questions

Connor was very knowledgeable and answered my questions he went above and beyond to make my Mazda experience wonderful and even stay after close

Connor was very knowledgeable and answered my questions

Connor was very knowledgeable and answered my questions he went above and beyond to make my Mazda experience wonderful and even stay after close

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We’re thrilled to hear that Connor provided such outstanding service and went the extra mile — even staying after hours — to make your Mazda experience a memorable one. Your kind words mean a lot, and we’ll be sure to share them with Connor and the rest of the team. We truly appreciate you choosing Biggers Mazda, and we hope you enjoy every moment with your new vehicle! Welcome to the Biggers Mazda family! 🚘👏 — The Biggers Mazda Team

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