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Biggers Mazda

(383 reviews)
Visit Biggers Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (877) 660-8737 (877) 660-8737
Used (877) 220-2346 (877) 220-2346
Service (866) 325-6061 (866) 325-6061

Inventory

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About our dealership

This seller has been on Cars.com since August 2006.
There's a reason why Biggers Mazda is a premier new and used Mazda dealer for Elgin. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions help you find the right new car and can assist with financing. So if you're looking for a new Mazda or used car stop in to Biggers Mazda and we'll get you into the car of your dreams!

All of the employees at Biggers Mazda would like to thank you for your interest in our dealership. Call us anytime or visit us in person at 1320 E. Chicago St. in Elgin. We look forward to having the opportunity to earn your business!

Service center

Phone number (866) 325-6061

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Biggers Mazda from DealerRater.

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I had a wonderful experience with Miles at Biggers Mazda.

I had a wonderful experience with Miles at Biggers Mazda. He made buying my first car such an easy and pleasant process, and was very accommodating to everything I wanted and was looking for. I am very grateful for working with Miles and I’m so excited for my new car.

I had a wonderful experience with Miles at Biggers Mazda.

I had a wonderful experience with Miles at Biggers Mazda. He made buying my first car such an easy and pleasant process, and was very accommodating to everything I wanted and was looking for. I am very grateful for working with Miles and I’m so excited for my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Ava, for sharing your kind words! We're thrilled to hear that your first car-buying experience was such a positive one — and even more so that Miles was able to make the process smooth, easy, and enjoyable. We'll be sure to pass along your appreciation to Miles Anderson — he’ll be happy to know he helped you find exactly what you were looking for. Enjoy every mile in your new Mazda, and welcome to the Biggers Mazda family! 🚗🎉 If you ever need anything down the road, we’re always here for you. — The Biggers Mazda Team

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Connor was very knowledgeable and answered my questions

Connor was very knowledgeable and answered my questions he went above and beyond to make my Mazda experience wonderful and even stay after close

Connor was very knowledgeable and answered my questions

Connor was very knowledgeable and answered my questions he went above and beyond to make my Mazda experience wonderful and even stay after close

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We’re thrilled to hear that Connor provided such outstanding service and went the extra mile — even staying after hours — to make your Mazda experience a memorable one. Your kind words mean a lot, and we’ll be sure to share them with Connor and the rest of the team. We truly appreciate you choosing Biggers Mazda, and we hope you enjoy every moment with your new vehicle! Welcome to the Biggers Mazda family! 🚘👏 — The Biggers Mazda Team

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Who is Raul?

Who is Raul? I will say that I asked whether the car had heated rear seats and was told it did ,I was also told to have navigation but not that it needed a chip or an SD card! That's a lovely note about a cargo tray in the back I'm confused because I can't see what I would describe as a tray that you can put things into am misunderstanding that? There is a net on across the trunk floor va across the back so it's tough to place shopping bags in it. Everyone I met was very pleasant and very helpful.. it was really an easy process.. anyway I sent the text to the team about the other things and I'm sure I'll hear back..

Who is Raul?

Who is Raul? I will say that I asked whether the car had heated rear seats and was told it did ,I was also told to have navigation but not that it needed a chip or an SD card! That's a lovely note about a cargo tray in the back I'm confused because I can't see what I would describe as a tray that you can put things into am misunderstanding that? There is a net on across the trunk floor va across the back so it's tough to place shopping bags in it. Everyone I met was very pleasant and very helpful.. it was really an easy process.. anyway I sent the text to the team about the other things and I'm sure I'll hear back..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, We truly appreciate your kind words about our team and the smooth process. We're sorry for any confusion around the features, and a manager will be reaching out to go over everything with you to ensure there are no misunderstandings. We’re here to clarify any and all details. —The Biggers Mazda Team

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Outstanding experience from beginning to end.

Outstanding experience from beginning to end. Thank you! Logan Demel was kind, knowledgeable and willing to help. Everyone we encountered at Biggers Mazda was polite and friendly. Great experience!

Outstanding experience from beginning to end.

Outstanding experience from beginning to end. Thank you! Logan Demel was kind, knowledgeable and willing to help. Everyone we encountered at Biggers Mazda was polite and friendly. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and for taking the time to share your experience, btbwarbler! We're thrilled to hear that your visit to Biggers Mazda was outstanding from start to finish. We'll be sure to pass along your compliments to Logan Demel—he’ll be glad to know his knowledge and kindness made a difference. It's also great to hear our whole team left a positive impression. We appreciate your trust and look forward to welcoming you back whenever you need us. —Your Biggers Mazda Team 🚗💙

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Very very nice environment and super friendly staff.

Very very nice environment and super friendly staff. miles was absolutely great and helped so much.

Very very nice environment and super friendly staff.

Very very nice environment and super friendly staff. miles was absolutely great and helped so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, We’re so glad you enjoyed the environment and had a great experience with our team. Miles will be thrilled to hear your kind words—we’re lucky to have him! Wishing you all the best with your Hyundai, and we hope to see you again down the road. —The Biggers Mazda Team 🚗💙

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Marco, Miles and Isaiah were AMAZING!

Marco, Miles and Isaiah were AMAZING! BEST car shopping experience I have ever had! These 3 men were kind, helpful, professional, informative, didn’t pressure me and made me feel comfortable throughout my car buying experience. All 3 went above and beyond to be sure everything was perfect. I am so grateful that I had these 3 helping me. They all deserve a top notch review! 5 stars ⭐️⭐️⭐️⭐️⭐️ for Marco, Miles and Isaiah! Thank you boys!! I will be sure to recommend Biggers Mazda and these 3 to anyone looking for a new car!

Marco, Miles and Isaiah were AMAZING!

Marco, Miles and Isaiah were AMAZING! BEST car shopping experience I have ever had! These 3 men were kind, helpful, professional, informative, didn’t pressure me and made me feel comfortable throughout my car buying experience. All 3 went above and beyond to be sure everything was perfect. I am so grateful that I had these 3 helping me. They all deserve a top notch review! 5 stars ⭐️⭐️⭐️⭐️⭐️ for Marco, Miles and Isaiah! Thank you boys!! I will be sure to recommend Biggers Mazda and these 3 to anyone looking for a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wow—thank you so much, Becky! 🌟 Your kind words absolutely made our day. We are beyond thrilled to hear that Marco, Miles, and Isaiah gave you the BEST car shopping experience you've ever had! From kindness and professionalism to a no-pressure, informative approach—we're so proud of how these three went above and beyond to make you feel comfortable and confident in your purchase. That’s exactly what the Biggers Mazda experience is all about! We truly appreciate your 5-star shoutout and your willingness to recommend us. Enjoy every mile in your new Mazda—we're grateful to have you as part of the Biggers Mazda family! — The Biggers Mazda Team

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Marco, Peter and Mateo did a great job helping me from

Marco, Peter and Mateo did a great job helping me from start to finish! I am looking forward to driving my new vehicle!

Marco, Peter and Mateo did a great job helping me from

Marco, Peter and Mateo did a great job helping me from start to finish! I am looking forward to driving my new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much We’re thrilled to hear that Marco, Peter, and Mateo made your car-buying journey a great one from start to finish. 🙌 Your kind words mean the world to our team, and we’re so happy you’re excited about your new Mazda. Wishing you many miles of joy behind the wheel—welcome to the Biggers Mazda family! — The Biggers Mazda Team

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The car buying process through Biggers Mazda was by far

The car buying process through Biggers Mazda was by far one of the smoothest and more stress free experiences I’ve had when buying a vehicle. Highly recommend!

The car buying process through Biggers Mazda was by far

The car buying process through Biggers Mazda was by far one of the smoothest and more stress free experiences I’ve had when buying a vehicle. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Ryan, for the fantastic review! We're thrilled to hear that your car-buying experience at Biggers Mazda was one of the smoothest and most stress-free you've had. That’s exactly the kind of experience we aim to provide every customer—from start to finish. We're also glad Miles Anderson and our team could make your used Toyota purchase feel transparent and easy. We truly appreciate your recommendation and hope you're loving your new ride! Enjoy the road ahead, and don’t hesitate to reach out if we can help with anything in the future! — The Biggers Mazda Team

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Very honest, realistic and easy to work with, he doesn’t

Very honest, realistic and easy to work with, he doesn’t pressure you, has A LOT of background knowledge about many different makes of cars

Very honest, realistic and easy to work with, he doesn’t

Very honest, realistic and easy to work with, he doesn’t pressure you, has A LOT of background knowledge about many different makes of cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're so glad to hear that Miles provided an honest, knowledgeable, and pressure-free car-buying experience. 🙌 His wide-ranging expertise and realistic approach are exactly what we strive for at Biggers Mazda—to make every customer feel informed and comfortable from start to finish. We're happy he helped you find the right Jeep with confidence! Wishing you all the best on the road ahead, and thank you again for choosing Biggers Mazda! 🚗💙 — The Biggers Mazda Team

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Miles helped us find the perfect car!

Miles helped us find the perfect car! Personable, professional - he answered all our questions clearly. Really nice having to only deal with him for the purchase. Highly recommended!

Miles helped us find the perfect car!

Miles helped us find the perfect car! Personable, professional - he answered all our questions clearly. Really nice having to only deal with him for the purchase. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review, Paul! We're thrilled to hear that Miles helped you find the perfect Mazda and made the process smooth, professional, and easy to understand. At Biggers Mazda, we believe in making car buying as straightforward and enjoyable as possible, and it’s great to know Miles delivered just that. Your recommendation truly means a lot to us! Wishing you many happy miles ahead in your new vehicle—thank you for choosing Biggers Mazda! 🚗💙 — The Biggers Mazda Team

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