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Biggers Mazda

(370 reviews)
Visit Biggers Mazda
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (877) 660-8737 (877) 660-8737
Used (877) 220-2346 (877) 220-2346
Service (866) 325-6061 (866) 325-6061

Inventory

See all 185 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2006.
There's a reason why Biggers Mazda is a premier new and used Mazda dealer for Elgin. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions help you find the right new car and can assist with financing. So if you're looking for a new Mazda or used car stop in to Biggers Mazda and we'll get you into the car of your dreams!

All of the employees at Biggers Mazda would like to thank you for your interest in our dealership. Call us anytime or visit us in person at 1320 E. Chicago St. in Elgin. We look forward to having the opportunity to earn your business!

Service center

Phone number (866) 325-6061

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Biggers Mazda from DealerRater.

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The service department was very efficient and got my car

The service department was very efficient and got my car done very quickly. Tina was very friendly and helpful. I will bring my car back for service again.

The service department was very efficient and got my car

The service department was very efficient and got my car done very quickly. Tina was very friendly and helpful. I will bring my car back for service again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Said I had an oil leakage in splash shield, car is 7k

Said I had an oil leakage in splash shield, car is 7k miles bought brand new. Never included a video of it or showed. And added dye to oil before telling me about the spill

Said I had an oil leakage in splash shield, car is 7k

Said I had an oil leakage in splash shield, car is 7k miles bought brand new. Never included a video of it or showed. And added dye to oil before telling me about the spill

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Miles was a pleasure to work with.

Miles was a pleasure to work with. He answered all of our questions, and was extremely helpful.

Miles was a pleasure to work with.

Miles was a pleasure to work with. He answered all of our questions, and was extremely helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We’re thrilled to hear Miles provided such a helpful and positive experience. We’ll be sure to share your kind words with him. Thanks for choosing Biggers Mazda!

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Clemente in service is great!

Clemente in service is great! Kept me informed and explained everything to me. I was happy to get a rental.

Clemente in service is great!

Clemente in service is great! Kept me informed and explained everything to me. I was happy to get a rental.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Marcia! We’re so glad to hear Clemente took great care of you and kept you informed every step of the way. We’ll be sure to pass along your kind words to him. We appreciate your trust in Biggers Mazda!

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I couldn’t be more impressed with this dealership.

I couldn’t be more impressed with this dealership. Peter and Sergey were both fantastic. Personable, knowledgeable, sincere, and professional. They made our experience easy and I left with a new car I love! Thanks again for all your help gentlemen! You’re the best. Also shout out to Isaiah, he wasn’t our salesman but we chatted for awhile and he was so friendly and took the time to build a rapport with us even though we weren’t working directly with him. Really impressed!

I couldn’t be more impressed with this dealership.

I couldn’t be more impressed with this dealership. Peter and Sergey were both fantastic. Personable, knowledgeable, sincere, and professional. They made our experience easy and I left with a new car I love! Thanks again for all your help gentlemen! You’re the best. Also shout out to Isaiah, he wasn’t our salesman but we chatted for awhile and he was so friendly and took the time to build a rapport with us even though we weren’t working directly with him. Really impressed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Courtney! We’re thrilled to hear that Peter and Sergey made such a great impression and helped make your car-buying experience smooth and enjoyable. Your kind words about their professionalism and sincerity truly mean a lot. Congratulations on your new car—we’re so glad you love it! Enjoy every mile, and thank you for choosing Biggers Mazda! 🚗✨

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Very friendly service, helpful, and knowledgeable.

Very friendly service, helpful, and knowledgeable. The dealership is so welcoming and try to make it a pleasant experience

Very friendly service, helpful, and knowledgeable.

Very friendly service, helpful, and knowledgeable. The dealership is so welcoming and try to make it a pleasant experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Barbara, for the kind words and for choosing Biggers Mazda! We're thrilled to hear that Logan and our service team made you feel welcome and provided friendly, knowledgeable care. Creating a positive experience is always our goal, and it means a lot to know we delivered that for you. We truly appreciate your recommendation and look forward to seeing you again! 🚗💙

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Through, communication is good.

Through, communication is good. Logan and Clemente both efficiently handled my issue. Very accommodating. Dealership is clean and inviting.

Through, communication is good.

Through, communication is good. Logan and Clemente both efficiently handled my issue. Very accommodating. Dealership is clean and inviting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Nancy, for your thoughtful feedback! We’re so glad to hear that Logan and Clemente were efficient, communicative, and accommodating throughout your visit. It’s also wonderful to know you found our dealership clean and inviting—that’s exactly the experience we aim to provide. We truly appreciate your trust in Biggers Mazda and look forward to serving you.

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Courteous,professional.

Courteous,professional. He kept me updated,service was completed on tome just a he promised

Courteous,professional.

Courteous,professional. He kept me updated,service was completed on tome just a he promised

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Quick, thorough, accommodating Honest service with good

Quick, thorough, accommodating Honest service with good wait times and prompt service Very well done

Quick, thorough, accommodating Honest service with good

Quick, thorough, accommodating Honest service with good wait times and prompt service Very well done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We're so glad to hear that Logan and our service team provided honest, thorough, and prompt care during your visit. We always strive to offer efficient service with minimal wait times, and it's wonderful to know we delivered. We truly appreciate your trust in Biggers Mazda and look forward to serving you again! 🚗🔧

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Honest, quick and efficient.

Honest, quick and efficient. Enjoy having the video to summarize the inspection to show anything they find.

Honest, quick and efficient.

Honest, quick and efficient. Enjoy having the video to summarize the inspection to show anything they find.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're glad to hear you appreciated the honest, efficient service and found value in the inspection video. Clemente and our team strive to keep you informed every step of the way, and it's great to know that made a positive impact. We truly appreciate your trust in Biggers Mazda and look forward to your next visit! 🔧📹

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