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Allen Chevrolet Cadillac

(1,915 reviews)
Sales hours: 10:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 10:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2019 consumer dealer award
New (734) 636-2699 (734) 636-2699
Used (734) 621-5028 (734) 621-5028
Service (734) 230-7921 (734) 230-7921

Reviews

(1,915 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Chevrolet Cadillac from DealerRater.

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It’s very nice to deal with great dealerships who keeps...

It’s very nice to deal with great dealerships who keeps their word and promises to make sure that everything is done right good job. Ill be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Allen Chevrolet Cadillac and we hope to see you again. Best, John Allen, General Manager

Easy purchase, super responsive and home delivery a...

Easy purchase, super responsive and home delivery a bonus. Emily met our needs and went the extra mile. Thank you Emily for everything. Will recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care! Best, John Allen, General Manager

My 2019 2SS Camaro had a cylinder #3 misfire, they got my...

My 2019 2SS Camaro had a cylinder #3 misfire, they got my car in and got to work on it and had the problem diagnosed quickly (Chris Trpevski) called me up immediately after it was finished abd said my car was done and ready for pickup, Talked to Brad Porter about getting my 2019 2 SS Camaro in to the body shop to have my hood polished out for two imperfections and asked if they could paint match side skirts and install a GM ground effects kit on my car, he said yes, they had my Camaro for several days, called me Monday and told me my car was finished, went to look my car over, they did an outstanding job, my Camaro's has never looked better, my deepest thanks to both Chris Trpevski and Brad Porter for doing an outstanding job, thanks a lot, keep up the great work!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

TRUEOGRE, thank you for sharing your satisfaction for our team and services. We appreciate your business and thank you for choosing Allen Chevrolet Cadillac. Best, John Allen, General Manager

Craig, Nolan, and the whole staff were so kind and...

Craig, Nolan, and the whole staff were so kind and helpful. They helped us find the right car for our family. So pleased with our experience. Highly recommend them as a dealership to check out if you are looking for a new, used, or leased car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review! Craig & Nolan will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day! Best, John Allen, General Manager

This is an “A” plus Dealership! John, Victoria and Nolan...

This is an “A” plus Dealership! John, Victoria and Nolan were great to work with! our experience from beginning to end, was “Awesome” Staff is very friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the five star rating. I'm glad you found our team helpful and we hope to work with you again. Best, John Allen, General Manager

My wife and I worked with sales consultant Mike Johnson...

My wife and I worked with sales consultant Mike Johnson and Finance Manager April Seger on the purchase of a slightly used 2018 Toyota Highlander AWD. Mike immediately greeted us upon our entry into the dealership. Mike initially took a moment to address what we were looking for. Mike took his time with my wife and I, as it pertained to explaining what came with the vehicle we selected. Mike made sure that he worked with my wife to secure the type of monthly payment needed to complete the transaction. April stopped by several times to make sure we understood every available finance option. April assisted us with making sure as out of state purchasers we had all the documentation needed to register the vehicle upon our return to our home state. April made the finance portion of the transaction simple and enjoyable. Both Mike and April were extremely customer serviced focused throughout the entire process. The overall experience was phenomenal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the compliments and five star rating. Please come see us again, justin.t.jackson. Best, John Allen, General Manager

Craig was awesome and super helpful!! I had a great...

Craig was awesome and super helpful!! I had a great experience 🙂 I went in not expecting much because I’m trying to rebuild my credit and I was Surprised that I didn’t need a co-signer and I got a good interest rate! 😁 highly recommend Craig for your auto buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback and for visiting Allen Chevrolet Cadillac. If there is anything else we can help you with please don't hesitate to ask. Best, John Allen, General Manager

I love the Service department here ....Chris and the...

I love the Service department here ....Chris and the mechanics here are just wonderful .... I trust their advice and trust in their service , it’s just a Great place to buy and Service you car 👍👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your 5 star experience with Chris! Please do not hesitate to reach out to us, when we can work with you again down the road! Best, John Allen, General Manager

Very courteous and friendly in and out quickly Excellent...

Very courteous and friendly in and out quickly Excellent service no waiting for oil change and tire rotation clean and neat waiting room and service area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is wonderful to see you had a good experience at Allen Chevrolet Cadillac. We look forward to working with you again in the future. Best, John Allen, General Manager

I drove down from Farmington to get the oil changed...

I drove down from Farmington to get the oil changed because of their history of great service. When I lived in Monroe, I always took my Saturn here and I had it for 15 years. One of the few dealers with oil change service on Saturday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your business and loyalty, Annil. We're so glad to service your vehicle and hope to do so for years to come! Best, John Allen, General Manager