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Allen Chevrolet Cadillac

(1,915 reviews)
Sales hours: 10:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 10:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2019 consumer dealer award
New (734) 636-2699 (734) 636-2699
Used (734) 621-5028 (734) 621-5028
Service (734) 230-7921 (734) 230-7921

Reviews

(1,915 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Chevrolet Cadillac from DealerRater.

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Impressed by the fast and considerate customer service...

Impressed by the fast and considerate customer service experience and and just personable staff that was taking care of me..!! I’d also say that the one that took care of me was efficient and detailed too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Mike! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

Done well got it done in a reasonable time and ask for a...

Done well got it done in a reasonable time and ask for a better car maintenance

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the high rating, SWATHELL77! We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a wonderful day! Sincerely, John Allen, General Manager

Thanks to the staff for the great service I received...

Thanks to the staff for the great service I received getting my vehicle back on the road. From the ladies at the front desk to the mechanics in the garage...job well done!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, EDDIE.GIRL81! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

Dan Raymond took my need for a cargo net as his mission....

Dan Raymond took my need for a cargo net as his mission. Followed up twice to make sure I had what needed. It was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, SMCCLEERY19! Thank you for the stellar review. We're happy to hear that working with Dan elevated your experience with us. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

They have not even called me back to schedule my...

They have not even called me back to schedule my appointment and I’ve left multiple voicemails.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Cheyenne.530, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Unfortunately, we have been dealing with a worker shortage. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

So very helpful, coming in on Saturday and getting all...

So very helpful, coming in on Saturday and getting all the paper work together, thankful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, doloresb8733! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Have a great day! Sincerely, John Allen, General Manager

Very courteous and I got in and out very quickly, Made...

Very courteous and I got in and out very quickly, Made appointment quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the high rating, BRYANMINDY! We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

Fast and friendly, no problems with my service. Very...

Fast and friendly, no problems with my service. Very courteous and timely. Nice waiting room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, SAMASON2571! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

Amazing customer service and helpful and took really...

Amazing customer service and helpful and took really good care of me.i would love to recommend everyone go there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the high rating, POPEAISHA2020! We're happy to hear that your positive experience earned us your recommendation. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

Everyone was very friendly and courteous. Thing got...

Everyone was very friendly and courteous. Thing got handled in a timely manner.thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the stellar review, susannebell! We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager