Reviews
Excellent
Eric was outstanding! Explained the service done during our appointment and informed us of when the next service is due. Great customer service! Great employee!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very Good Experience
Joe King was one phenomenal. He was very easy to work with and answered all our questions. I’m glad I came back and gave the dealership another try. Keep him around Destination!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Deal on First New Car
With a lot of change going on in my life, looking for a new car with a tight budget wasn’t easy. When I came to Destination Nissan, Mike Petropoulos’s focus was on getting me in a car that I wanted, which was an SUV. He took the time to understand my situation and what I was looking for. After test driving the Rogue, I sat down with Mike and discussed financial details. He worked hard to get a monthly payment that would work for me with a 15,000 miles/year on a 3 year lease. Since I wasn’t ready to take the deal, I took it home to discuss with others. After much discussion and research, I realized that I was offered was a very good deal. I contacted Mike with my decision. When I returned to Destination Nissan, he helped me immensely with setting up the car insurance and coordinating a time to drop off the car. I cannot thank Mike Petropoulos enough for all of his hard work. He did an amazing job getting me into a car I enjoy driving.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New car lease
Visit was very accommodating, went on last day of promotional sale and was at the dealership for 7 hours, which I thought was quite excessive
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service advisor
There were issues performing oil chg and took over 2 hours. Steve’s excellent customer service is why I will return. Your ServiceAdvisors are AllGreat!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My New 2018 Platinum Murano Purchase
Nnanna, the sales tep that sold me my 2018 Platinum Murano on 3-10-19. Both his service & the vehicle were great. I do love my vehicle but I had a few issues: One thing was that 1 of my key fobs did not work and apparently needed to be reprogrammed. Another issue was that my 2018 vehicle was sold to me without mats. It also took Once I informed them that this was the case, they promised I'd have my mats with a few weeks, as they had to be ordered. I never received a follow up call & I had to call & text Terrence & several times to get some answers. On April 4th. I received a message from Terrence that my mats were in, but if have to make an appt to get the key fob programmed. It took almost a month for me to receive my mats and when I went to pick them up , I felt as though I was getting the run around. I had to wait an hour and a 1/2 for them to figure out what was going on as Nnanna, the sales rep apparently had the day off. Also, I provided them with the slip that CLEARLY stated, "They owed me mats".As well, I didnt appreciate having to wait 1 1/2 hours for a resolve. To date, I still have not received a call about my key fob, which apparently has to be reprogrammed. I also worked with Terrence, who assisted me with finally getting my custom plates on my car. This too, seemed to be a process as I drove with custom plates for a little over weeks (April 23rd) .I would've appreciated more timeliness with my mats, as Id already been told they were in on April 4th.. As well as a follow up call as to the status of what was going on, without my having to call repeatedly, would've been appreciated. Thank You for your time, Samone Baptiste
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Good Deal
I needed to stay within a monthly budget and no money down so Destination Nissan was the place for me! You all listened to my needs and found the perfect car for me. Thank you !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent car buying experience
Derek was knowledgable, friendly and accommodating. Nissan Altima ranks high in consumer reports and after test driving, I was hooked. I found the test drive better than BMW test drive earlier in the day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good job
Very quick and convenient kept me in the loop on everything that was going on very friendly and personal with what was going on would recommend him
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast & Friendly
Great Service Every Time, Fast Friendly and courteous, Service Adviser are quick to understand what your needs are and get the job done right. keep up the great work
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
