Reviews
Write a reviewExcellent Service
I had an excellent experience here! Kieran did everything possible to get me a good deal! Would definitely recommend this dealership to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not what you would imagine...
I bought my 2015 Jeep Compass last night from Goldstein Chrysler Jeep Dodge Ram in Latham. It was a good experience and these are the people you want to deal with. They are honest people in a "dishonest industry." I dealt with Brandon C, Rick, Pete, and met the whole crew. They were all excellent and represented their brand and company with great product knowledge, great customer skills, and went above and beyond to make my time spent pleasant. These are the people you want to do businesses with: Plain and simple, great job all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
I recently purchased a 2004 Jeep Liberty from Goldstein and couldn't have had an easier buying experience. My sales consultant was Joe Slawienski. In the same day after deciding to purchase the vehicle, it was delivered and the process was painless and simple. I had the check engine light come on a few times in the first week and brought it back to service. I feel confident that all issues will be resolved and I highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A Pleasure to Purchase From
I recently purchased a 2011 Jeep Grand Cherokee Ltd from Goldstein and couldn't have had an easier buying experience. My sales consultant was Brandon Confranciso, and I also worked with Sam and Chuck. Less than 24 hours after deciding to purchase the vehicle was delivered and the process was painless and simple. I do feel that the vehicle could have been detailed a bit better, and I had a couple of concerns that still need to be addressed - however I feel confident that all issues will be resolved and I highly recommend this dealership and the aforementioned individuals.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2015 Jeep Wrangler Purchase
We purchased a 2015 Wrangler this past Saturday. We worked with Ryan Hart. He had shown us a certified 2013 Wrangler a week before, but we lost out on it to another purchaser. Ryan called us several days later to tell us a new Wrangler with similar features had just come in. We worked with him and bought the vehicle. Nothing but praise for Ryan. No pressure, easy to work with, understood our needs for the vehicle. A completely pleasant experience. We feel we got a very good deal and were treated fairly. We also have good feelings about Pete Sanchez, the business manager, who worked us through the paperwork quickly. Had it not been a Saturday, and our insurance company was closed, we could have driven away with the vehicle that day! Can't get quicker service than that. I highly recommend Goldstein. This was my first experience at that dealership and I would definitely recommend Goldstein and Ryan Hart.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New vehicle purchase experience
We recently purchased a new vehicle from Goldstein. Our dealing was with Kieran Dimele - Sales Consultant, Rick Shmaruk - Sales GM and Pete Sanchez - Business Manager. A wonderful, pleasant experience we had. The whole team was friendly and helpful. We were able to get the right vehicle at the right price we were hoping for. We can not even express the excitement my wife had when she found out that she has a free car wash every week for life. 5 stars overall ***** ??
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My New 2015 Dodge Dart
Worked with Joe Slawienski in Sales. What a pleasure he was to deal with. A+++
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
USAA Car Buying Program
The car buying program gave me 3 dealership choices. Only Goldstein understood how it was supposed to work. Rachael Kayser - Internet Sales. Effective and timely communication. Found and priced the configuration I was looking for and put the deal together before I stepped foot into the dealership. No bull, no surprises, very refreshing. I hope Goldstein's realizes what a valuable asset they have. Shawn Thurber - Salesman. Great product knowledge and very pleasant to deal with. He tried several times to go over auto features, but I told him discovery was half the fun. I've been around awhile and this was vehicle #17 for me. Best salesman I'v ever had. Pete Sanchez - Business Manager. Put all the financial paperwork together quickly and always with a smile. Overall, great dealership. I don't know what they put in the water, but I purchased the car on a Sunday and everyone in the place was in an exceptionally good mood. Definitely not the closest dealer to me, but I would go back.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
amazing service
it was a fun process. I went there to buy a car and I had awesome help from everyone there I am satisfied I got the car I wanted I recommend everyone to go here
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeep Renegade from Joe @ Goldstein
Just recently got a great deal on a Jeep renegade from Joe Slawienski. Joe was very easy to get along with and was happy to let me take the vehicle for a nice LONG spin (ended up putting on almost 30 miles for a test drive). The process was smooth and I signed the paperwork and was on my way in no time. Would definitely recommend a stop here to see Joe and get a new Jeep, Dodge or Chrysler
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase