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Walls Ford

(1,119 reviews)
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Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 9 awards
2024 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (978) 518-3084 (978) 518-3084
Used (978) 518-3174 (978) 518-3174
Service (978) 518-3083 (978) 518-3083

Inventory

See all 116 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2016.
Wall's Ford is a family owned dealership with a real family atmosphere. 4 Walls are at work every day. The business founder John Wall Sr. has represented Ford products for over 45 years. Sons John and Bryan joined the business while in high school. John is the Used Car Manager and Bryan is the Service Manager. Julie started with the dealership in 2010 and is the Internet Manager. Plus our staff remains consistent. Many are long term - several having been here more than 20 years!

We are located off Route 95 (Exit 88); and 1.1 miles from Route 495 (Exit 119).
The place with the BIG American flag and all the selection you'll ever need.

Service center

Phone number (978) 518-3083

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,119 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walls Ford from DealerRater.

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Walls Ford made buying a Bronco so easy, Informative team members bring you through the whole experience .Everything went so smoothly. All questions answered …….

Walls Ford made buying a Bronco so easy, Informative team members bring you through the whole experience .Everything went so smoothly. All questions answered …….

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Bronco Cathi! Thank you for taking the time to share your experience. Your kind words mean a lot to our team, and we’re happy to hear everything felt smooth and supportive from start to finish. We look forward to providing you with that same quality service for many years to come!

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I found the people at Wall’s Ford to be very pleasant and easy to deal with. All were so courteous and friendly. Not the high pressure sales I normally find at other dealerships. Wall’s gave me the best trade value on my F-150 and the new one I wanted was less than what others wanted. Couldn’t be happier!

I found the people at Wall’s Ford to be very pleasant and easy to deal with. All were so courteous and friendly. Not the high pressure sales I normally find at other dealerships. Wall’s gave me the best trade value on my F-150 and the new one I wanted was less than what others wanted. Couldn’t be happier!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I called and talked to Jen the sales manager to inquire about a truck I had seen on an advertisement, Jen instructed me to ask for her and she would assign me a salesman. Shaun introduced himself and was impressive with his knowledge and professionalism throughout my purchase process. I was actually on my way to inquire about two other trucks at other dealerships but never felt the need to. The only way I could have gotten a better truck for the money was if I ordered a new one from Walls. Jen and Shaun were incredible throughout the entire process, Walls is now my go to dealership. Appreciative Barry

I called and talked to Jen the sales manager to inquire about a truck I had seen on an advertisement, Jen instructed me to ask for her and she would assign me a salesman. Shaun introduced himself and was impressive with his knowledge and professionalism throughout my purchase process. I was actually on my way to inquire about two other trucks at other dealerships but never felt the need to. The only way I could have gotten a better truck for the money was if I ordered a new one from Walls. Jen and Shaun were incredible throughout the entire process, Walls is now my go to dealership. Appreciative Barry

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

This made our day, Barry. The team at Wall's Ford works hard to make the process smooth and enjoyable, and hearing that Jen and Sean took such good care of you from start to finish means everything. Thank you for trusting us with your business — we’re honored to be your dealership of choice and look forward to serving you for many years to come. Welcome to the Wall's Ford family!

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Everyone was very helpful, Sean is very good at his job. I will recommend to friends and family.

Everyone was very helpful, Sean is very good at his job. I will recommend to friends and family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Great place to have work done on ford trucks and very good people in the service department

Great place to have work done on ford trucks and very good people in the service department

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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There is no place any better or that can beat Wall's for their service and attention. I have had the most pleasant experiences with Wall's from purchasing my car and with my association with the service department (Sean is the best!_). The services offered recently was having my car picked up by Caitlin who is a great representative for Wall's.

There is no place any better or that can beat Wall's for their service and attention. I have had the most pleasant experiences with Wall's from purchasing my car and with my association with the service department (Sean is the best!_). The services offered recently was having my car picked up by Caitlin who is a great representative for Wall's.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Best dealership experience hands down! Everyone was easy to work with and very accommodating. Would recommend to all my family and friends!

Best dealership experience hands down! Everyone was easy to work with and very accommodating. Would recommend to all my family and friends!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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The entire purchasing process at Wall's Ford was excellent. Jack Simko was a true professional throughout & this is the 2nd vehicle I purchased with him. Gene is the finance department was very informative & thorough as well.

The entire purchasing process at Wall's Ford was excellent. Jack Simko was a true professional throughout & this is the 2nd vehicle I purchased with him. Gene is the finance department was very informative & thorough as well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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The people at Wall's Ford have always been extremely helpful and I will continue to buy vehicles from them.

The people at Wall's Ford have always been extremely helpful and I will continue to buy vehicles from them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Friendly service, clear explanations, A+. Sean is a pleasure to work with so I come back here instead of going elsewhere.

Friendly service, clear explanations, A+. Sean is a pleasure to work with so I come back here instead of going elsewhere.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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