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Subaru City

(2,243 reviews)

Reviews

(2,243 reviews)

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Super friendly staff and professional technicians.

Super friendly staff and professional technicians. Work was priced fairly and done quick. I’ll be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're so grateful for your business and your fantastic feedback about our team! Thank you from all of us at Schlossmann Subaru City of Milwaukee!

Very efficient and quality work.

Very efficient and quality work. Very happy with the rides back to the house and bringing the car back. Drivers very nice and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Eileen, it makes us happy to hear that you appreciated our efficient service and courteous team. We hope to serve you again at Schlossmann Subaru City of Milwaukee! Safe travels!

I have been a customer of Schlossman Subaru for over 10

I have been a customer of Schlossman Subaru for over 10 years for sales, leasing and service. I am totally satisfied with all aspects of their automobile business and, fate permitting, will continue my relationship with them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued support and trust over the past decade! We sincerely hope we'll have the privilege of serving you for many more years to come. -Schlossmann Subaru City of Milwaukee

A wonderful experience dealing with Max and Carlos.

A wonderful experience dealing with Max and Carlos. Carlos was able to find the cause of a problem that I had for 1-1/2 years that another dealership wasn’t willing to do. The videos also sent to me were a big help. Thanks so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We are so lucky to have Max and Carlos on our team, and we’ll be sure to pass along your kind words to them. See you next time at Schlossmann Subaru City of Milwaukee!

Bought my car from Anthony, he did a great job!

Bought my car from Anthony, he did a great job! Great communication and very knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

All of us at Schlossmann Subaru City of Milwaukee are happy to see this wonderful feedback for Anthony! Enjoy your new car, Eric!

Had Marcus as my service advisor that day and I am

Had Marcus as my service advisor that day and I am impressed with his professionalism and hard work. He did an exceptional job. His customer service is second to none.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Maria, it makes our day to know Marcus impressed you with his attentive and helpful service! Thank you for sharing your terrific feedback about the team at Schlossmann Subaru City of Milwaukee.

Always courteous, competent service.

Always courteous, competent service. Having technician video work being done and sending to customer's phone helps a nonmechanical mind to better understand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your great feedback about our complimentary video inspection! We appreciate your business and will see you next time at Schlossmann Subaru City of Milwaukee!

Always have a great experience at the dealership.

Always have a great experience at the dealership. Nice clean car and good report. Thanks to all of you. Mary Ann

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mary Ann, thank you for sharing your kind review of Schlossmann Subaru City of Milwaukee! We are delighted to have earned your business and your trust. See you next time!

Service was excellent with free car wash and Juan was

Service was excellent with free car wash and Juan was communicating keeping me informed. I like my Subaru and Subaru City,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jim, it's gratifying to hear that Juan and the team at Schlossmann Subaru City of Milwaukee provided excellent service. Enjoy your clean car and thank you for choosing us!

My experience could not have been better.

My experience could not have been better. I was treated with a great deal of respect and met with an extremely high level of professionalism. I am disabled and Scott Turner assisted me in every way needed. Scott very patiently helped me to buy a car that met my needs. Scott made the entire process a pleasant experience. I felt like I had a new friend when all was said and done. I highly recommend Subaru City’s Scott Turner to anyone looking to buy a car! I am so glad that I went to Subaru City, it is the best! Thank you to the many people who helped me. I will always be grateful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Liz, we're thrilled to hear that Scott and the team at Schlossmann Subaru City of Milwaukee provided you with such a respectful and professional experience. Your recommendation means a lot to us, and we’re thrilled Scott could assist in finding the perfect car for your needs! Thank you for choosing us!