Reviews
Tires squeaking at slow speeds
Able to get a car for a couple days while my vehicle was in service which was great. For the service of my vehicle, part of the squeaking went away, however it is still there which is unfounate. I was hoping this visit would have correct the issue.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello Jacobson16, thank you for the review and rating of your recent service experience. Thank you for your business.
Amazing service, dedicated support!
I was looking for a pre-owned Chevy Cruze, and Kevin (one of the salesman) really helped me out! He found a car in my price range and with features I wanted. Jeff (a manager) helped get me a good deal, and Dave (in the finance department) took care of the paperwork and and getting me squared away with a great low-interest loan and spectacular warranties. Ron (a body shop and detail technician) did an AMAZING job making the car look brand-new. Throughout the entire process, I was treated with respect and fairness, and Kevin went above and beyond with his level of professionalism, dedication, attention to detail, and level of respect. The team at Bill Fox Chevrolet left me feeling like I got a brand-new car, and I'll definitely be going back when my wife needs a new car. Thanks so much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello bjnelson, Thank you so much for the great review of Kevin, Jeff and Dave and you sales experience. We thank you very much for your business.
They did a great job.
This dealer ship did a great job fixing my Chevy Cruze, they had it done in one day. Very friendly service department. I will take my car back for service there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review and rating of your service experience. Thank you for your business.
Great!
I have always received great service on my 2006 Impala at Bill Fox! Great job! The service center has great values and attitudes, and always willing to help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello and thank you for the kind words and review of Ron and your service experience. Thank you for your business.
Service Experience
I had great service. Went in for an oil change and fix for a tire with a slow leak. Ron was great in service. Work was completed quickly as I waited. Plus a free car wash. Can't beat that!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for the review and rating of Ron and your service experience. Thank you for your business.
New Car Sales
I've bought three cars from Fox and always felt that they have tried their best to find a vehicle and price that would work for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Howard, Thank you for the review and rating. thank you for your business.
Service Experience
Great customer service and explanation on work. Also provided opportunities for rebates and validation of the quality on some of the failed parts. Very friendly team and did everything they could to make the experience positive in a bad situation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review and rating of your service experience. Thank you for your business.
Oil change
In and out great work just oil change looked for free press but read Wine Spectator maybe get donuts or fruit for waiting area, Shelton GMC does that
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pete, thank you for the review, rating and comments about your service experience.
Oil change
Jason got the job done in a timely and professional manner. Thanks for the excellent service i have come to expect at Fox Chevrolet. I'll be back 👍
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review and rating. thank you for your business. Jason is a great person. Thanks again.
Smooth and easy walking
Walking in the front door and being greeted by Tom Peters .GM truck line up in the showroom. Looking at what was affordable. Stunning GM line-up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Henry, Thank you for the review and rating. thank you for your business.