Reviews
Great friendly Staff that took care of me that day
I enjoyed the express lane now so nice to get in and out and the the gentleman got all my info off my vin made it even more easier was great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello William and thank you for your kind words! Everyone is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, David Pulice | Service Manager
Buying truck process
Nice people who were there to help. Not pushy at all. Relaxing atmosphere. Everyone was pleasant and friendly. Was a fun enjoyable experience for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for reaching out, Brian! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Shiloh Jordan | General Sales Manager
Great service
Very easy to get in glad the no appointment needed feature is once again available to customers at the roseburg shop
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Chrysler of Roseburg, we value our customers and we look forward to seeing you on your next visit. Sincerely, David Pulice | Service Manager
Great costumer service
Jennie Drummond, the associate that helped me was amazing. Not only was she knowledgeable about my truck, but she gave a great recommendation for lunch. Thank you Jennie
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, David Pulice | Service Manager
Great service dept.
The people that work there do there best to make you feel comfortable while you wait for your vehicle. And they complete the work in a timely manner
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Barry. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, David Pulice | Service Manager
Great buying experience
Dealing with the folks at the Roseburg Lithia store was a real pleasure, Eric T and Kris T made it a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Eric and Kris assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Douglas Linder | General Manager
Great dealership to purchase a vehicle from.
Great dealership to purchase a vehicle from. Fair price, great service and professional employees. Was a great buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! Sincerely, Shiloh Jordan | General Sales Manager
Roseburg
The sales folks were very nice. I wish I could have got more of a trade in value, but overall received a fair financing plan.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future. Sincerely, Shiloh Jordan | General Sales Manager
Great dealership
Mr penny was extremely helpful. My family appreciated the ease and speed. Very friendly staff, we had a couple trades. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review, Jasson! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Douglas Linder | General Manager
Shawn penny was very helpful with my trade ins.
Shawn penny was very helpful with my trade ins. Got us out pretty quick as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Shiloh Jordan | General Sales Manager