Reviews
Write a reviewBest Ford Dealer
From the Sales Staff to Customer Service, then Parts and Service Department, they are all Great. Never been in a more customer friendly dealer ship in any state. If you are looking to be respected and get a fair shake this is the dealer for you. While they do not have many of the frills of the big town dealerships they do about their customers better. Shopping at Rick Ford in Hemlock, MI has now for over 20 years been the best experience I have ever had at a dealer. In that time I have purchased several vehicles and had my cars serviced many times.
Best Ford Dealer
From the Sales Staff to Customer Service, then Parts and Service Department, they are all Great. Never been in a more customer friendly dealer ship in any state. If you are looking to be respected and get a fair shake this is the dealer for you. While they do not have many of the frills of the big town dealerships they do about their customers better. Shopping at Rick Ford in Hemlock, MI has now for over 20 years been the best experience I have ever had at a dealer. In that time I have purchased several vehicles and had my cars serviced many times.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good experiance
The sales person I worked with was very understanding of my limited budget. They were very willing to work with me and gave me a very good deal on the car I was interested in. The sale went smoothly and quickly.
Good experiance
The sales person I worked with was very understanding of my limited budget. They were very willing to work with me and gave me a very good deal on the car I was interested in. The sale went smoothly and quickly.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Police officer
I see that this site for buying cars is be good and those dealer in it are best.it is a pleasure for me and I am looking forward to buy for this site.
Police officer
I see that this site for buying cars is be good and those dealer in it are best.it is a pleasure for me and I am looking forward to buy for this site.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great dealership
I moved away from the area a couple of years ago and while visiting my truck broke down, you would expect to have to wait in the end of the line like most Chevy dealers in the area and miss work but that's not what happened here. The parts were sourced quickly and I was back in the road quicker than expected and they were nice enough to give me a loaner while I waited.
Great dealership
I moved away from the area a couple of years ago and while visiting my truck broke down, you would expect to have to wait in the end of the line like most Chevy dealers in the area and miss work but that's not what happened here. The parts were sourced quickly and I was back in the road quicker than expected and they were nice enough to give me a loaner while I waited.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Worst Dealership ever!
Purchased a vehicle with the understanding they would buy me out my existing lease. They rescinded the offer 2 days after my purchase! Now I am stuck with two cars, one is sitting in my driveway and I am making lease payments! Buyer Beware!
Worst Dealership ever!
Purchased a vehicle with the understanding they would buy me out my existing lease. They rescinded the offer 2 days after my purchase! Now I am stuck with two cars, one is sitting in my driveway and I am making lease payments! Buyer Beware!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
great service
very good dealer awesome love you. best of luck with the new one, and I will be in the morning. it will not have to do you want. you can be a good day to you. the first to
great service
very good dealer awesome love you. best of luck with the new one, and I will be in the morning. it will not have to do you want. you can be a good day to you. the first to
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Customer Services
Bought a new 2015 Fusion from Rick Ford. Roger was professional and honest. Felt like I was part of the family and received a great price. Love my new car from Rick Ford !
Excellent Customer Services
Bought a new 2015 Fusion from Rick Ford. Roger was professional and honest. Felt like I was part of the family and received a great price. Love my new car from Rick Ford !
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick Ford of Hemlock
used vehicles at top price after all hidden costs and then lots of repairs soon after purchase so over charged not possible to get out from under purchase would never get a car from them again even if it was given to us.
Rick Ford of Hemlock
used vehicles at top price after all hidden costs and then lots of repairs soon after purchase so over charged not possible to get out from under purchase would never get a car from them again even if it was given to us.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
