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Arundel Ford

(176 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed

Reviews

(176 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arundel Ford from DealerRater.

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Arundel Ford

I purchase a used Truck from Arundel Ford. They are the best Dealership. I had an issue with my truck, they took care of it with no charge to me. When I'm ready to purchase another used car I will be looking at Arundel Ford first. Thanks to Ashley, Scott and Mike. Love the truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

2020 F350 Purchase

Even in these trying times the folks at Arundel made my buying experience amazing. I am from Florida and flew to Maine for the purchase due to the low inventory and I was not disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Craig, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

Excellent Service at Arundel Ford

My experience at Arundel Ford was one of the best experiences I've had with a company. My sales person Robert was friendly, professional, knowledgeable and low pressure. I felt like I got just what I wanted in a car. It was an easy and pleasant experience. Everyone at the dealership is friendly and accommodating. I am a fan and part of the Ford family now. And I didn't even think I wanted a Ford! I've always owned foreign made cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kimberley, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! If there is anything else we can do to assist you, please let us know! Take care!

TPDCON

Pete, has sold me numerous trucks and is a major asset to Weirs Motor. He is the reason we keep buying....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

stressfree pandemic purchase

We just bought my daughter first car from Arundel Ford and the customer service was amazing. The facility was very clean they made buying a car during a pandemic stress free during these stressful times. We worked with both Lindsey and Jeff who so helpful. My daughter is thrilled with her first car and we would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kristy, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

Arundel Ford

All staff demonstrated outstanding friendly and professional behavior.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chester, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

Arundel Ford

Great to work with! Easy process, and they wanted to make a deal. In the future will make a trip to Arundel Ford when looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jacob, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

My Best Car Shopping Experience Ever

My first car purchase at Arundel Ford was the best car shopping experience I have ever had! Regardless whether I ended purchasing or not, the customer service is the best I have experienced in a long time. Everyone is super helpful and take the time to listen and answer questions without rushing through the process. I am a person who can have a hard time making a big decision like purchasing a new car and while I do know there are certain things I'm looking for, the personnel were patient and knowledgeable making me feel that I was important to them and not just wasting their time. I have been a Ford customer for over 30 years and will definitely be recommending Arundel Ford to my family and friends who might be looking for a vehicle. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Susan, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Arundel Ford

Working with their sales staff was great! They found the truck I was looking for at another dealership in Maine and transferred it. Hassle free buying experience. Courteous and respectful staff at the dealership. Clean and well organized showroom and lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bryan, thank you for leaving such a great review and high star rating. Please let us know if you have any additional questions about services you received and thank you again for choosing Arundel Ford!

Thomas Casamassa

Chuck was awesome . Have bought more than one truck from Arundel Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thomas, your comments keep us motivated and working hard for all our guests! I am happy to hear that Chuck was able to take care of you! We hope to be of service to you again! Take care!