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Freedom Chevrolet

(117 reviews)
Visit Freedom Chevrolet
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 8:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–8:00pm
Tuesday 8:00am–6:00pm 8:00am–5:30pm
Wednesday 8:00am–6:00pm 8:00am–5:30pm
Thursday 8:00am–6:00pm 8:00am–5:30pm
Friday 8:00am–6:00pm 8:00am–5:30pm
Saturday 8:00am–1:00pm 8:00am–12:30pm
Sunday Closed Closed
New (231) 225-3142 (231) 225-3142
Used (231) 225-3144 (231) 225-3144
Service (231) 225-4726 (231) 225-4726

Reviews

(117 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freedom Chevrolet from DealerRater.

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Really great people and helpful and very friendly

Very helpful and very friendly helping out with new vehicle that kind of different then I have ever had with all the buttons 😂 really patience with me

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very professional excellent job My salesman and the

Very professional excellent job My salesman and the finance manager did it excellent job and also the this house manager excellent job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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My sales person was Jacob Glass, he made buying my new

My sales person was Jacob Glass, he made buying my new truck so easy, Jacob kept in touch every step of the way, and was always available. Jacob was very professional, and made my buying experience very enjoyable. Everyone at the Freedom dealership was friendly, the dealership was very impressive.I would recommend Jacob, and Freedom to any in the market for a new vehicle I sincerely appreciate my experience, Thanks to Jacob, and everyone at Freedom, Ed Merrill

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great management and sales team and service department is

Great management and sales team and service department is so easy to deal with! Friendly, accommodating and efficient!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent service.

Excellent service. Quick and easy, will be back for continued service. Truck was ready and parked out front. No waiting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I get the most out the truck I guess

Very unhappy! So frustrated I'm decided to keep my truck and end the car shopping!! I was thinking of upgrading from my 02 Chevy Silverado and getting something newer.. There is nothing wrong with my current truck it's got 180,000 and has a diesel motor that will run another 200,000 miles. Minimal rust like only 1 body panel. Got started with there sister store cool because I found a truck on there web site. For 39000 on Monday 2-7-22. Called kool they told me it was actually at Freedom Chevrolet.. I got a email from Freedom on Tuesday because I clicked price watch.. Then cool shot me a lowball offer of my current truck of 6,000 dollars. Frustrated I got on Freedom Chevrolet website to try to get phone number. Typed in stock number of truck I found Monday and today 2-10-22 I see the truck has raise and they now want 41,000 for it.... I am so frustrated. Not only get low balled but now truck is 2,000 dollars more!!!!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Always friendly and very helpful never pushy if there is...

Always friendly and very helpful never pushy if there is a problem they explain it very well the waiting room is always very clean, I just like Freedom Chevrolet! Good People so far!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Courteous and knowledgeable Service. Vehicle was...

Courteous and knowledgeable Service. Vehicle was completed on a timely manner. Waiting room was comfortable, with Amenities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took my vehicle in for an oil change was told I had an...

Took my vehicle in for an oil change was told I had an oil leak. I also had a check engine light on. I made an appointment for another day and when I came in that day I told them that my husband erased the code but it was one code but I missed informed them. They gave us a list of stuff that it needed that my husband had just done 5 days before so we know it did not need and they said it had oil on the plugs it’s not true. The code I gave them it the code the used but that’s not the code. That’s wrong with it has nothing to do with what the check engine light is coming on for.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Truck

Great place to come, great service. The staff doesn’t keep pushing you into something you don’t want. The people are great. Definitely will come again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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