Reviews
Service department
Over charged for oil change because I didn't buy car there. I have tried 2 times to buy a car there , once in 2007, and in 2014.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Herb. It's not that you were "overcharged" -- you were charged a normal price for an oil change that's commensurate with most other places in town at regular rates. I actually took the time to review your service history here and can see that we've extended you the VIP pricing on your maintenance on the vehicles you've purchased elsewhere as a courtesy for many years, which probably over the term of your ownership saved you more than what you might feel you saved by buying somewhere else. It would have been nice to get a 5-star review on one of those happy occasions, but we understand that people are much quicker to post a negative review -- I guess 1 bad one out of dozens of good reviews ain't too bad. Next time you get your oil changed somewhere else, let us know what that regular total was -- if our charge is really an "overcharge" we'd gladly refund the difference to you.
David Crook
David Crook Our Product specialist and advocate at Teton Moters was absolutely Awsome ! He made our transition into a new car the smoothest car purchase my husband and I have ever had. We’re very pleased David worked with us long and hard over a month Many thanks David and the wonderful team at Teton Motors!,By the way we emailed a praise to Chevy cooperate Thanks very much , Dianne and Adam Boswell
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Dianne! It was so nice to see you again and we really appreciate your loyalty and repeated business over the years! I'm glad we were able to get everything dialed in and make for a smooth transaction! Enjoy the car and thank you for taking the extra time to write a review here as well as sending that email to Chevy Corporate!
Service with a Smile
Great Service and Friendly Staff....Didn’t take more than an hour....Staff is always so helpful with answering my questions and driving me to and from work. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the kind words, GG! I'm happy we're taking good care of you and your vehicle.
New Crosstrek
I worked with John, and had a great experience. I live in Riverton (3 hours away), so we coordinated over phone and email. They did a dealer trade to get the exact model and trim that I wanted. John was friendly and professional. The entire process was made very easy, and once I went to pick up the car, it only took about 20-30 minutes. Overall, great and easy buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Lydia! We make sure to dot the i's and cross the t's, but we do value your time. We even had a customer from Salt Lake City where we took care of most of the details up front and he said it was faster for him to drive all the way to Jackson, take 20 minutes for paperwork and go over some basics on the vehicle and drive home than to try and buy a car at his local "big box" dealer. Thanks again and enjoy the Crosstrek!
The only dealer i go for what i need!!!
Teton Motors is the only place in Jackson where you find what you need.ALEX is the guy to work with.He listens,is professional,funny and he gets the job done right.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Bogdan! We're glad you're happy and we're happy to have Alex here -- you hit the nail on the head with "professional, funny and he gets the job done right."
New truck purchase
I have been doing business with Teton Motors for almost 30 years and have never had a negative experience. My latest purchase was a 2018 Chevy Colorado and was handled through John Eggett. John was very helpful in finding the exact vehicle that I wanted as well as taking the time to walk me thru all the new technology that’s on the newer vehicles. All in all, it was a very pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's awesome, John! I love it when you can keep coming back to the same dealership under the same ownership for that many years and get a consistently pleasant experience! Thank you so much for the feedback!
Friendly !!Professional !!
The staff at Teton Motors was great to work with. Alex P. answered all of my questions during and even after the purchase. I will return to him when I am in the market again. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks David! Congratulations and thank you very much for your business! Repeat and referral customers like you are our life-blood and we'll make sure your ownership experience is an excellent one!
Great experience
Great experience, great customer service! Alex was very helpful and patient with me. I got a great deal on my car! I would definitely shop there again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Jim! We appreciate the feedback and we'll be sure to provide the same excellent "helpful and patient" customer service next time around! I'm sure Alex will be with us for a long time to come. Have a great day!
The best experience
Alex helped me and it was awesome! Very helpful and fast service,. Felt like he really wanted to help, get what I needed. Great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful! Thanks, Daniel. We love having Alex here! Enjoy the new ride and we'll hope to see you down the road!
Great car buying experience
I've purchased many cars in the past 5 years and I've bought two from Teton Motors. Alex P made this car buying experience fantastic with his delivery of great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Cam! We hope to see you for the 3rd, 4th, 5th and many more :). Have a great day and thanks again for your continued business.