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Midland Ford Lincoln

(318 reviews)
Visit Midland Ford Lincoln
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–7:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–7:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:30am–4:00pm 9:00am–1:00pm
Sunday Closed Closed
New (989) 625-1311 (989) 625-1311
Used (989) 625-1358 (989) 625-1358
Service (989) 625-1314 (989) 625-1314

Reviews

(318 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Always willing to work for me to get what I want.

Always willing to work for me to get what I want. I’ve purchased all my vehicles from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

xxxx poor experience with them never heard a thing or

xxxx poor experience with them never heard a thing or email. Not a very good representation of what I would call a dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I am so pleased with my new car purchase.

I am so pleased with my new car purchase. Jordan Rancour listened to my needs and was able to get me the perfect car. I love my new Escape! I would recommend Midland Ford and Jordan to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very professional.

Very professional. Staff is very knowledgeable. Staff is very friendly. This was the best car buying experience I have ever had. I would recommend Midland Ford Lincoln to anyone in the market for one of these brands. Derrick Owl was my salesman and I couldn’t be more pleased to have worked with him. I will be buying all my vehicles from Mr Owl and Midland Ford from now on!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the fourth automobile I bought with them.

This is the fourth automobile I bought with them. As usual everything from start to finish was excellent. Mr. Vaughn Roten is a very knowledgeable, relaxed salesman. Ordered a Tonneau cover for my truck from the dealership and received it in a short time. Also, received a nice deal on the truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Ford Hybrid Escape

Dealer noted our interest in the Ford Hybrid. When a new Ford Edge arrived at the lot, he called to invite us in to test drive. We loved it! Great service! Thanks to Midland Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Hey.

Hey. They were great. Figured out how to deliver my new F-150 Lightning & it’s awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bronco Purchase

Great Dealership! Highly Recommend them! We love our new Bronco!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Denise, we appreciate your recommendation of our dealership! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Outstanding!

Casey is an outstanding salesperson who did a great job for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jeffrey, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

The dealership is very kind and helpful.

The dealership is very kind and helpful. Derrick had helped us to get a very good car, which meets all our needs. I recommend this dealership and definitely, I will continue with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.