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Schafer Chevrolet

(397 reviews)

Reviews

(397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Schafer Chevrolet from DealerRater.

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Service repair

I had a wheel bearing go out in town 100 miles from home. Had my 2007 Chev truck towed to their dealership. They gave us a car to use for as long it would take. They got on it right away and within a hour we were on the road again and it was still under warranty. My next purchase for sure will be there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Schaffer Cheverlet Review

I was very taken by the way they evaluated me and what I would need in a car. I have been a Shaffers custiomer for many years and have always felt taken care of at the service department and in locating my new and used perchases. Jane Maida

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dimmer switch repair

Got me in really fast and took care of the problem thank you for the fast service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very friendly place to look for cars and trucks.

I had purchased a new 2009 Impala from them.I was looking for a truck and I seen one on their website. I emailed for more info and received a reply the next day which was Sunday. I went to the dealership on Monday and test drove the truck. Shawn,the salesman, was very helpful and took care of the whole deal.Owner of the dealership said it is a great truck and if I had any problems with it to see him. Well Satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Auto service

I just had front and rear brakes put on my 2008 Impala, I took the car to Schafer Auto Mall because they do a great job, offer you a courtesy car so you don't have to wait. Their prices have been fair and the job is always done right. I bought my last 3 cars there and when I am ready for another car I will get it from there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Absolutely Fantastic

This is my second time purchasing with Schafer's. This time, I was in an accident and the car was totaled. I immediately called Shawn and he helped me find a new car fast. He contacted me more than my insurance company! They are very polite, friendly, honest, and helped me through the process as a young buyer. I would recommend him and this place to anyone! Best value any where.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Truck

The best experience when buying a new vehicle at any other dealership I have ever had. Sales personal are the greatest, its the home town experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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