Skip to main content

Reviews

(1,489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Excellent operation

No nonsense. Up front with willingness create a good deal. Folks spent a lot of time working up a trade that fit our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Lionel, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Lamoille Valley Ford Inc! If there is anything else we can do for you just give us a call! Regards, The Lamoille Valley Ford Team

Great service!

Lamoille Valley Ford worked with my schedule and I was able to have a loner vehicle so that I would not miss any work hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Michele, thank you for the feedback! We are happy to hear of your positive experience at Lamoille Valley Ford Inc, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Regards, The Lamoille Valley Ford Team

great service

friendly staff and very knowlegable. they mere able to answer all of my questions that i had. free coffee doesn't hurt either

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your review! Thank you for choosing Lamoille Valley Ford Inc for your automotive needs. Regards, The Lamoille Valley Ford Team

Good people to work with

Troy was very pleasant to deal with and knew all about the vehicle I was purchasing. This was my third purchase from Lamoille Valley and I will continue to shop with you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Carol, we appreciate you taking the time to leave us a great review! We are pleased to hear Troy did a great job in assisting you in your purchase. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, The Lamoille Valley Ford Team

Great Experience

Quick, easy. Immediate availabilty. For a local dealership in a small area they do a great job of making it easy for their customers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

John, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Regards, The Lamoille Valley Ford Team

Buying a new car.

Everyone was very friendly and I did not feel pressured. When I had a question it was answered so I understood everything. It was a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and We're glad to hear that was the case for you on your recent visit to Lamoille Valley Ford Inc. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, The Lamoille Valley Ford Team

Wonderful helpful friendly team!

I recommend everyone go and see Greg Young at Lamoille Valley Ford if they are looking for a car and want a pleasant car buying experience. The entire team offers personalized attention to what you are looking for in a car and are respectful of your budget. Fast and efficient. A very friendly and caring dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to write such kind words about our sales team. Greg is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Regards, the Lamoille Valley Ford Team

Grat serviceand, vert clean facilities.

Martha and I were very pleased with the help he gave us.He went out of his way with good subjections and advise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your review! Thank you for choosing Lamoille Valley Ford Inc for your automotive needs. Regards, the Lamoille Valley Ford Team

Oil change and service

Courteous and great service, they got my vechicle in and out in no time for the service I had done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great feedback! We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Regards, the Lamoille Valley Ford Team

Check engine light

Didn't feel like the service department was addressing the real issue with why the check engine light had been on since I bought the car. I liked that chandler came out and reassured me they would get to the bottom of it.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No