Reviews
Great experience
Very nice dealership with a small-town atmosphere. Kevin was great to work with and always responsive to questions. I appreciated the time he took to explain the Passport's features.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review of Service Call
Great customer service and little to no wait time. Excellent explanation of services provided. Staff are knowledgeable and communicate well with their clients. Waiting area is clean and comfortable, with coffee, cookies and water if you so desire.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
1978 VW Campmobile service
The staff at Ken Vance Motors performed routine service on our 1978 VW Camper yesterday. Service on a 44-year-old vehicle that was part of a relatively small number produced is anything but routine. Even an oil filter was not easy to find, but the work was done. They have also promised to try to find a replacement for a failed window crank, which may be even more difficult.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
1978 VW Campmobile service
The staff at Ken Vance Motors performed routine service on our 1978 VW Camper yesterday. Service on a 44-year-old vehicle that was part of a relatively small number produced is anything but routine. Even an oil filter was not easy to find, but the work was done. They have also promised to try to find a replacement for a failed window crank, which may be even more difficult.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
1978 VW Campmobile service
The staff at Ken Vance Motors performed routine service on our 1978 VW Camper yesterday. Service on a 44-year-old vehicle that was part of a relatively small number produced is anything but routine. Even an oil filter was not easy to find, but the work was done. They have also promised to try to find a replacement for a failed window crank, which may be even more difficult.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ken Vance Motors
Ken Vance Motors made purchasing a vehicle very easy for me and answered all of my questions. They worked with my schedule and gave timely updates about the arrival of my new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome
Quick and fast service with friendly and knowledgeable staff. The service was very detailed and was resolved with the efficiency that I am used to at a Honda dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent experience
Tyler did a great job, very friendly and informative. He did not pressure me into a transaction and was able to answer all my questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service, great people at Ken Vance Honda
We have been leasing our vehicles from Ken Vance Honda for about 20 years now. We started with the CRV's and the last 3 vehicles have been Pilots. We enjoy working with Kevin in sales and also have high praise for the service department as well. We live almost 50 miles from Eau Claire but we feel that the drive is worth it because of the people at Ken Vance Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Warranty
Great warranty service by both Ken Vance Motors and Honda. Had a small leak on our differential. Replacement arrived from Honda and was installed in a very short time frame.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
