Reviews
Write a reviewGreat people and service. Will go back.
Quick , easy and friendly. No pressure, will go back again. Felt like I have known the sales team for a long time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service you can trust.
The local Ford dealership was investigating a potential transmission problem. (The wrench light had illuminated.) And they were very thorough.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Edge Repairs
Ease of making an appointment. Fast and thorough service. Great effort by technician to ensure my understanding of what was done and what will need to be done in the near future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Matthew and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best, The Hight Ford, Inc Team
Great service at Hight Ford
Your service and parts people are always very helpful and willing to take the time to help with any questions. I did not buy the vehicle from Hight's but that wasn't even an issue. Your charges are very fair and the work done is always explained thoroughly. Thank you to Chris Conner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dennis and thanks for the great feedback! We're very happy that Chris was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, The Hight Ford, Inc Team
We got exactly what we wanted. Thank you Hight.
Sam went out of his way to help us get the truck we wanted. He was great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Staff was kind and courteous. A loaner vehicle was provided without me even asking, and the service was completed within the time expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Competent employees, clean facility comfortable
Service was promptly performed Service department friendly and informative waiting area comfortable service department explained future service plan pleasant experience. All employees friendly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service with Integrity
Issac was extremely helpful, honest with integrity, friendly, and answered all our questions. He made the process so easy and helped find the best value for us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Chris worked hard to get me my rebates. I was provided a loaner car as requested. I can trust Hight Ford to do my service properly every time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Down to earth people, very helpful, good deal
All our questions were answered and we were never rushed or pressured. A good deal of time and assistance was provided.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase