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Volkswagen of Bozeman

(31 reviews)
Visit Volkswagen of Bozeman
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–1:00pm
Sunday Closed Closed
New (406) 551-9643 (406) 551-9643
Used (406) 551-9970 (406) 551-9970
Service (406) 551-9978 (406) 551-9978

Reviews

(31 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen of Bozeman from DealerRater.

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Josiane was fantastic to work with and my car is well

Josiane was fantastic to work with and my car is well taken care of and clean every time I come to pick it up. 10 out of 10. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for this awesome review. Glad you had a great time working with us!

They did a great job and did so in a timely manner.

They did a great job and did so in a timely manner. Also, the car was washed well and vacuumed well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this fantastic review. We are glad you enjoyed working with us and we'll see you next time!

Service folks are always so attentive and helpful.

Service folks are always so attentive and helpful. Just wish there was more attention paid to returning a clean car outside AND inside. I don't ever have a very dirty car, but when it comes back from a full service, it's dissappointing when that detail is overlooked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback and for your kind words about our service team — we’re glad to hear they’ve been attentive and helpful. We appreciate you bringing up your concern about vehicle cleanliness after service. Your comments help us improve, and we’ll be sure to share this with our team so we can better meet your expectations in the future. We truly value your business and look forward to serving you again.

We had great service from Maya and her team!

We had great service from Maya and her team! We didn’t feel pressured to buy which was so nice!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I really liked the ease of online scheduling and smooth

I really liked the ease of online scheduling and smooth checking in process. Friendly, professional, good communication throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for this awesome review!

Always a pleasure to be at this dealership.

Always a pleasure to be at this dealership. Always friendly, work is excellent. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for this awesome review!

Work was good, had to wait longer than expected, for the

Work was good, had to wait longer than expected, for the work being preformed, but communication was good and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Denali was really a great help and so was Shelby!

Denali was really a great help and so was Shelby! Great service all the way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this awesome review! Denali and Shelby truly are the best!

Very professional and efficient.

Very professional and efficient. Clean and friendly. I needed to get lunch and I was driven to a drive-through by a nice young man.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was extremely impressed with the entire set up VW has

I was extremely impressed with the entire set up VW has in Bozeman. Everyone was very helpful and personable. Kieran was an excellent sales person staying with us until the end. Many times I have purchased vehicles in the past from other dealerships and as soon as the sales person can pass you off you never see them again, but this experience was completely different. Everything was done at Kieran’s desk so everyone came to us rather than passing us around, super good customer relations. I will highly recommend VW of Bozeman to anyone I know looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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