Reviews
Braedon was assisting us with potentially purchasing a
Braedon was assisting us with potentially purchasing a vehicle from them, we told him we were out of state buyers and requested a purchase agreement, within the hour he had e-mailed me the agreement so it would have saved us a lot of time. They did end up selling the vehicle we were planning on looking and potentially purchasing, but Braedon still went the extra mile by sending me similar vehicles we were in the market for. If you are looking at purchasing a vehicle from Corwin, I'd highly recommend Braedon.
Braedon was assisting us with potentially purchasing a
Braedon was assisting us with potentially purchasing a vehicle from them, we told him we were out of state buyers and requested a purchase agreement, within the hour he had e-mailed me the agreement so it would have saved us a lot of time. They did end up selling the vehicle we were planning on looking and potentially purchasing, but Braedon still went the extra mile by sending me similar vehicles we were in the market for. If you are looking at purchasing a vehicle from Corwin, I'd highly recommend Braedon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Darin Wuollet, General Manager
Things go too quickly at Corwin and you will feel rushed.
Things go too quickly at Corwin and you will feel rushed. In my case the speed led to miscommunication between sales team and service team resulting in a major misunderstanding/miscommunication and putting the manager (Joey) and my salesman (Leo) in a tough spot between doing what was right and protecting the business. At the end of the day, Joey did what was right and honored the original agreement that got muddied but it saved the deal. I want to think that this Corwin dealership is not as bad as many report, but I think the speed that they move and the other practices of rushing to the sale cause results that are less than desirable. An example of a cut corner was that the miscommunication between sales and service was that instead of confirming that the manager approved spark plug change was instead changed and then miscommunicated as “check spark plugs”. They then checked one of the six available plugs and said “looks good”. Any car person knows that you cannot get an accurate assessment of the plug conditions from CB asking the most accessible plug. I will skip the rest of the details but it left me questioning how they do things and the trustworthiness in the dealership was shaken. While Joey did what was right and they corrected the issue, it still leaves a very sour taste and in general, I would prefer to not do business there again.
Things go too quickly at Corwin and you will feel rushed.
Things go too quickly at Corwin and you will feel rushed. In my case the speed led to miscommunication between sales team and service team resulting in a major misunderstanding/miscommunication and putting the manager (Joey) and my salesman (Leo) in a tough spot between doing what was right and protecting the business. At the end of the day, Joey did what was right and honored the original agreement that got muddied but it saved the deal. I want to think that this Corwin dealership is not as bad as many report, but I think the speed that they move and the other practices of rushing to the sale cause results that are less than desirable. An example of a cut corner was that the miscommunication between sales and service was that instead of confirming that the manager approved spark plug change was instead changed and then miscommunicated as “check spark plugs”. They then checked one of the six available plugs and said “looks good”. Any car person knows that you cannot get an accurate assessment of the plug conditions from CB asking the most accessible plug. I will skip the rest of the details but it left me questioning how they do things and the trustworthiness in the dealership was shaken. While Joey did what was right and they corrected the issue, it still leaves a very sour taste and in general, I would prefer to not do business there again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Darin Wuollet, General Manager
He is a rude, unprofessional and dishonest person who
He is a rude, unprofessional and dishonest person who treated us terribly and showed absolutely no respect.
He is a rude, unprofessional and dishonest person who
He is a rude, unprofessional and dishonest person who treated us terribly and showed absolutely no respect.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Darin Wuollet, General Manager
Troy was very helpful and made the car buying process
Troy was very helpful and made the car buying process very easy. Looking forward to doing more business with him and corwin in the future.
Troy was very helpful and made the car buying process
Troy was very helpful and made the car buying process very easy. Looking forward to doing more business with him and corwin in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with Corwin Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Darin Wuollet, General Manager
We had a great experience at Corwin.
We had a great experience at Corwin. Braedon was amazing sales person. Thank you again
We had a great experience at Corwin.
We had a great experience at Corwin. Braedon was amazing sales person. Thank you again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Chrysler Dodge Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Darin Wuollet, General Manager
Everyone was very welcoming and helpful made the
Everyone was very welcoming and helpful made the experience very smooth. Everyone was very knowledgeable and walked me through the whole experience.
Everyone was very welcoming and helpful made the
Everyone was very welcoming and helpful made the experience very smooth. Everyone was very knowledgeable and walked me through the whole experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Darin Wuollet, General Manager
I have always had good service here.
I have always had good service here. It is easy to schedule in a timely manner. Staff is friendly and helpful in making sure I understand the service to my vehicle. Good promotions and discounts offered for many services.
I have always had good service here.
I have always had good service here. It is easy to schedule in a timely manner. Staff is friendly and helpful in making sure I understand the service to my vehicle. Good promotions and discounts offered for many services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Shane Ross, Service Manager
Went well.
Went well. I had the oil changed, and the radiator was leaking coolant and replaced it.
Went well.
Went well. I had the oil changed, and the radiator was leaking coolant and replaced it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Chrysler Dodge Jeep RAM. Shane Ross, Service Manager
Was a terrible experience, the Finance guy was great.
Was a terrible experience, the Finance guy was great. Would not buy another vehicle here. Was suprised with there lack of knowledge too. Total screw job. Bought a truck in 2020 way better experience.
Was a terrible experience, the Finance guy was great.
Was a terrible experience, the Finance guy was great. Would not buy another vehicle here. Was suprised with there lack of knowledge too. Total screw job. Bought a truck in 2020 way better experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Pat, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Darin Wuollet, General Manager
Rashaun was a great to deal with.
Rashaun was a great to deal with. He was a straight forward salesman. Our needs came first, and never tried a hard sale on something that was out of our price range. He was super polite, friendly and engaging.
Rashaun was a great to deal with.
Rashaun was a great to deal with. He was a straight forward salesman. Our needs came first, and never tried a hard sale on something that was out of our price range. He was super polite, friendly and engaging.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that Rashaun had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Darin Wuollet, General Manager