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Park Rapids Ford

(73 reviews)

Reviews

(73 reviews)

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Clean professional environment, was approached right away

Clean professional environment, was approached right away for our convenience the gentleman was very informative and helpful with our questions.

Clean professional environment, was approached right away

Clean professional environment, was approached right away for our convenience the gentleman was very informative and helpful with our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We found the used vehicle we were looking for at Park

We found the used vehicle we were looking for at Park Rapids Ford. We called and the manager, Colter, answered the phone. The dealership was not open that day but he'd stopped in to get some paperwork done. As we asked questions about the vehicle we were interested in, he gathered the questions, went out on the lot to check the vehicle and called us back with the answers. The following Monday we got a call from Luke, a salesperson. He asked us to send him information and photos of the vehicle we wanted to trade in. We made an appointment to visit the dealership. We live seven hours away. The visit with Colter and Luke was very enjoyable. The vehicle was exactly as they'd described and they made the sale so easy. Luke has followed up a couple times just to see how we like our new vehicle and asked us to contact him with any questions or concerns we might have with it. I highly recommend Park Rapids Ford.

We found the used vehicle we were looking for at Park

We found the used vehicle we were looking for at Park Rapids Ford. We called and the manager, Colter, answered the phone. The dealership was not open that day but he'd stopped in to get some paperwork done. As we asked questions about the vehicle we were interested in, he gathered the questions, went out on the lot to check the vehicle and called us back with the answers. The following Monday we got a call from Luke, a salesperson. He asked us to send him information and photos of the vehicle we wanted to trade in. We made an appointment to visit the dealership. We live seven hours away. The visit with Colter and Luke was very enjoyable. The vehicle was exactly as they'd described and they made the sale so easy. Luke has followed up a couple times just to see how we like our new vehicle and asked us to contact him with any questions or concerns we might have with it. I highly recommend Park Rapids Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent.

Excellent. Very helpful and patient. Understood my questions and concerns. I had a budget and price in mind and certain things that I wanted and they found it.

Excellent.

Excellent. Very helpful and patient. Understood my questions and concerns. I had a budget and price in mind and certain things that I wanted and they found it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Working with Clayton was enjoy able experience would

Working with Clayton was enjoy able experience would reccomend PR ford to everyone was very please

Working with Clayton was enjoy able experience would

Working with Clayton was enjoy able experience would reccomend PR ford to everyone was very please

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Willing to negotiate price, very good experience.

Willing to negotiate price, very good experience. A used vehicle was purchased, Luke was great to work with very helpful and excellent source of information!

Willing to negotiate price, very good experience.

Willing to negotiate price, very good experience. A used vehicle was purchased, Luke was great to work with very helpful and excellent source of information!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Very good Clayton and colter were perfect working with

Very good Clayton and colter were perfect working with very professional and nice people. Quick and easy sale did not keep we waiting around. Excellent experience

Very good Clayton and colter were perfect working with

Very good Clayton and colter were perfect working with very professional and nice people. Quick and easy sale did not keep we waiting around. Excellent experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for leaving such a great review and high star rating. Safe travels!

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Great service & purchasing assistance.

Great service & purchasing assistance. I’ll come to them again for a new car purchase.

Great service & purchasing assistance.

Great service & purchasing assistance. I’ll come to them again for a new car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Sales dept was very good.

Sales dept was very good. Answered all questions and concerns. Overall I had a good experience with my purchase at PR Ford.

Sales dept was very good.

Sales dept was very good. Answered all questions and concerns. Overall I had a good experience with my purchase at PR Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Trevor Mills provided over and above excellent customer

Trevor Mills provided over and above excellent customer service. The owner, Nate, was personable and accommodating. Financing with Colton was seamless. I highly recommend this dealership if you are searching for any kind of vehicle!

Trevor Mills provided over and above excellent customer

Trevor Mills provided over and above excellent customer service. The owner, Nate, was personable and accommodating. Financing with Colton was seamless. I highly recommend this dealership if you are searching for any kind of vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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The buying process was remarkably smooth.

The buying process was remarkably smooth. The salesman, Luke, was knowledgeable and helpful. He respected my choices and they found a car for me in trading with another dealership. Good communication. Very professional.

The buying process was remarkably smooth.

The buying process was remarkably smooth. The salesman, Luke, was knowledgeable and helpful. He respected my choices and they found a car for me in trading with another dealership. Good communication. Very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Rita, thank you for leaving such a great review and high star rating. We hope you continue to choose Park Rapids Ford for all your vehicle needs! Take care!

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