Reviews
I am so happy with your dealership and especially service
I am so happy with your dealership and especially service dept Dustin Rose is so helpful and very nice to work with he is an asset to your dealership
I am so happy with your dealership and especially service
I am so happy with your dealership and especially service dept Dustin Rose is so helpful and very nice to work with he is an asset to your dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad Dustin makes working with our service department such a positive experience! His helpful, personable approach clearly resonates. We're fortunate to have him, and grateful you took time to share this!
I had my 5,000 mile service performed and Ryan Myers was
I had my 5,000 mile service performed and Ryan Myers was the person that took care of the process. Including any recalls and tire rotation. His service was outstanding.
I had my 5,000 mile service performed and Ryan Myers was
I had my 5,000 mile service performed and Ryan Myers was the person that took care of the process. Including any recalls and tire rotation. His service was outstanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ryan Myers covering all the bases, service, recalls, rotation. That's thorough work! Thanks for recognizing his outstanding approach.
Dealership was clean waiting room was nice.
Dealership was clean waiting room was nice. Employees are very friendly and any work done on my car was explained to me.
Dealership was clean waiting room was nice.
Dealership was clean waiting room was nice. Employees are very friendly and any work done on my car was explained to me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Sharon, Thank you for the feedback! We're glad our dealership was clean with a nice waiting room, our employees were friendly, and all work was clearly explained. That's exactly what we value. We appreciate your business!
Dustin Rose was very helpful.
Dustin Rose was very helpful. And it appears I have to write at least 15 words
Dustin Rose was very helpful.
Dustin Rose was very helpful. And it appears I have to write at least 15 words
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Alison, Thank you for this 5 star review! There is no need to feel like you must write a certain number of words! We simply want to know how your experience was here at Lia Nissan of Colonie. You can use as many or as few words as you like, that is truly up to you. Thank you for choosing us and we look forward to seeing you again!
Bryan Casey checked me in and the work on my car was
Bryan Casey checked me in and the work on my car was completed in a short period of time. Job we'll done!
Bryan Casey checked me in and the work on my car was
Bryan Casey checked me in and the work on my car was completed in a short period of time. Job we'll done!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Judy, We really appreciate you taking the time to acknowledge Bryan for his exceptional service! Bryan takes pride in efficient check-ins and timely service. We're so glad everything was completed quickly. Thank you for your business!
Very professional, helpful and courteous.
Very professional, helpful and courteous. It’s a pleasure to go there for all my service needs.
Very professional, helpful and courteous.
Very professional, helpful and courteous. It’s a pleasure to go there for all my service needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Victoria, Our team takes pride in being professional, helpful, and courteous. We're so glad you enjoy coming here for your service needs. Thank you for your continued trust!
Anthony Giles of Lia Nissan in Colonie went above and
Anthony Giles of Lia Nissan in Colonie went above and beyond to ensure we had an easy, pleasant experience. He answered all of our questions and was extremely helpful and patient. Highly recommend Anthony Giles of Lia Nissan in Colonie if you are looking for a stress-free purchase! Thanks again Anthony Giles!
Anthony Giles of Lia Nissan in Colonie went above and
Anthony Giles of Lia Nissan in Colonie went above and beyond to ensure we had an easy, pleasant experience. He answered all of our questions and was extremely helpful and patient. Highly recommend Anthony Giles of Lia Nissan in Colonie if you are looking for a stress-free purchase! Thanks again Anthony Giles!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nancy, Anthony truly goes above and beyond for his customers, and we're so happy he made your experience easy and enjoyable. His patience and willingness to answer every question reflects our commitment to customer care at Lia Nissan in Colonie. We appreciate your recommendation and wish you many happy miles in your new vehicle!
It was a great experience working with Mr.
It was a great experience working with Mr. Anthony Giles. I thank him and wish him well.
It was a great experience working with Mr.
It was a great experience working with Mr. Anthony Giles. I thank him and wish him well.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anthony, Thank you for leaving Anthony this positive review! Providing a 5-star experience is always our goal, and we are glad that his efforts met your satisfaction. It is our pleasure to assist you in any way possible. Safe travels.
Ryan Myers was very kind and helpful.
Ryan Myers was very kind and helpful. This was my first time at your dealership as this was my husband's car and he just passed away a few months ago so Ryan made it easy for me to be there.
Ryan Myers was very kind and helpful.
Ryan Myers was very kind and helpful. This was my first time at your dealership as this was my husband's car and he just passed away a few months ago so Ryan made it easy for me to be there.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know how pleased you were with the empathy and support Ryan provided for your first visit to our service department. It is our pleasure to make your appointments smooth and convenient. We wish you the safest of travels until we may assist you again.
Always willing to help.
Always willing to help. Hours of service are good as well as the service department
Always willing to help.
Always willing to help. Hours of service are good as well as the service department
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Lia Nissan your first choice for service.