Skip to main content

Fox Honda Grand Rapids

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,113 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–2:00pm Closed
Sunday Closed Closed
New (888) 789-4030 (888) 789-4030
Used (888) 716-9779 (888) 716-9779
Service (866) 599-5688 (866) 599-5688

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,113 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fox Honda Grand Rapids from DealerRater.

Want to share your experience with this dealership?

Write a review

Great emergency service

I had a low tire one morning. I pumped it up, called Honda. Honda service told me to come in to check it immediately, found the cause, and fixed it. All done pleasantly and efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Janet, we can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Joseph LaVoie, jlavoie@foxmotors.com

great service

courteous and professional. good people and thoughtful price is right. I would recommend their service and sales and parts department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We really appreciate your feedback, Carl. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Best, Joseph LaVoie, jlavoie@foxmotors.com

We were happy with our purchasing experience.

Overall a very good experience. Our questions were answered well. The salesman, Christian Tepper, was easy to talk to and made us feel comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to write this review, Gary. We are pleased to hear that Christian was able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with. Best regards, Joseph LaVoie, jlavoie@foxmotors.com

Great Service, Dependable Mechanics

They always go the extra mile. Come in for an oil change, and they'll check a bunch of other things.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

At Fox Honda, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Joseph LaVoie, jlavoie@foxmotors.com

Great experience

Service department was on time. There was a Quick turn around time for the services. Good price on tires and services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Angela, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Joseph LaVoie, jlavoie@foxmotors.com

Excellent, Efficient, Friendly Service

No appointment for drive-in tire leak. Excellent communication and Friendly, efficient, service reasonably priced. Have used this service for ten years and always have excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Lois, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Fox Honda and we look forward to your continued business! Best, Joseph LaVoie, jlavoie@foxmotors.com

Wonderful experience leasing my vehicle

Sincere and genuinely nice sales staff who were fair and informative throughout the leasing process. It was a very pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for taking the time to share your feedback with us, Julie! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Joseph LaVoie, jlavoie@foxmotors.com

Great Service

Richard Grant (rep) treated me and my brother with utmost respect. We couldn't have asked for a better rep! We came in once to test drive the car and from there paperwork leading to purchase was pretty much done by email or and phone call. Everything was exactly what he told us at the time we first met him. Richard was patient answering all our questions, some very minute, and we really appreciate it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Jupiter, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Richard was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Joseph LaVoie, jlavoie@foxmotors.com

Quick and Easy!

Personalized service. Quick, efficient, and friendly. You can’t ask for a better experience during the pandemic. Fox Honda is doing it the right way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Christopher, we appreciate you taking a moment to leave us this wonderful feedback! The safety and satisfaction of our customers is our highest priority, and we're happy to learn you felt comfortable during the entire transaction. Let us know if there's anything else we can do for you! Best regards, Joseph LaVoie, jlavoie@foxmotors.com

Great Service

Roxanne took care of my needs from the start to finish and made recommendations regular maintenance upkeep; new filters replaced, tires rotated, and was very customer focused. Top notch,,,,well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ricardo, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Roxanne does for Fox Honda and our customers. Hope to see you again soon! Kind regards, Joseph LaVoie, jlavoie@foxmotors.com