Reviews
Write a reviewJoshua Gonzalez-(2016 Ford Mustang purchased)
2016 Ford Mustang Eco boost purchased) David Henderson and Jeff went above and beyond to find the perfect car for me. He was knowledgeable, patient and made me feel very comfortable throughout the entire process. This is my fourth purchase through the dealership within the last 11 years and I've never had an issue with any of the vehicles. Thank you to the entire staff and owners for being very friendly, professional, and respectful. If you're in need of a vehicle go to the Auto Depot and they will make it happen guaranteed.
Joshua Gonzalez-(2016 Ford Mustang purchased)
2016 Ford Mustang Eco boost purchased) David Henderson and Jeff went above and beyond to find the perfect car for me. He was knowledgeable, patient and made me feel very comfortable throughout the entire process. This is my fourth purchase through the dealership within the last 11 years and I've never had an issue with any of the vehicles. Thank you to the entire staff and owners for being very friendly, professional, and respectful. If you're in need of a vehicle go to the Auto Depot and they will make it happen guaranteed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible Service
I recently bought a vehicle from Auto Depot. I immediately had issues with the vehicle not starting up correctly. I took the vehicle back to have it worked on by their mechanic. It took two days for them to repair. When I received my vehicle no mechanic came to tell me what was fixed on the vehicle or what was wrong with it. I took my car home and after a couple days the problem reoccurred again. I took my vehicle back a second time to be worked on, I was told this was going to be a one day job! A one day job has now turned into a 5 day job! Anytime I call the staff is rude and unprofessional, I hear a lot of “I don’t know “ apparently whoever they order parts from this company doesn’t give them specific times for when the parts are going to come in. I just called again today see if the part was in and I was told it was not. When I asked what the name of the part was that needed to be ordered the guy on the phone said he didn’t know that he would ask the mechanic when he had time and get back to me. Instead of saying “let me put you on a brief hold and go find out for you” They were supposed to track this part last Friday and call me back nobody ever called and nobody called today, I had to call. So basically I put down 2700 dollars on a vehicle that does not run right and I have no idea when I’m gonna get my vehicle back because nobody knows anything over there.
Horrible Service
I recently bought a vehicle from Auto Depot. I immediately had issues with the vehicle not starting up correctly. I took the vehicle back to have it worked on by their mechanic. It took two days for them to repair. When I received my vehicle no mechanic came to tell me what was fixed on the vehicle or what was wrong with it. I took my car home and after a couple days the problem reoccurred again. I took my vehicle back a second time to be worked on, I was told this was going to be a one day job! A one day job has now turned into a 5 day job! Anytime I call the staff is rude and unprofessional, I hear a lot of “I don’t know “ apparently whoever they order parts from this company doesn’t give them specific times for when the parts are going to come in. I just called again today see if the part was in and I was told it was not. When I asked what the name of the part was that needed to be ordered the guy on the phone said he didn’t know that he would ask the mechanic when he had time and get back to me. Instead of saying “let me put you on a brief hold and go find out for you” They were supposed to track this part last Friday and call me back nobody ever called and nobody called today, I had to call. So basically I put down 2700 dollars on a vehicle that does not run right and I have no idea when I’m gonna get my vehicle back because nobody knows anything over there.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchased car
I have been waiting for repairs for 3months. Once they sell you the car, they don't want to deal with you anymore. Very Unhappy .
Purchased car
I have been waiting for repairs for 3months. Once they sell you the car, they don't want to deal with you anymore. Very Unhappy .
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer
Helped me with the first time buyer program, answered all my questions and got a good deal.. I was able to walk out with a car! Thank you Auto depot and staff!!
Customer
Helped me with the first time buyer program, answered all my questions and got a good deal.. I was able to walk out with a car! Thank you Auto depot and staff!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mandy and Jeff were Amazing
Thanks you Mandy and Jeff for your Proffecialism and for being real ! I STRONLY recommend The Auto Depot to anyone who is looking to purchase a vehicle , no matter your situation they will do their best to help you.
Mandy and Jeff were Amazing
Thanks you Mandy and Jeff for your Proffecialism and for being real ! I STRONLY recommend The Auto Depot to anyone who is looking to purchase a vehicle , no matter your situation they will do their best to help you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Such great customer services
Such great service, satisfied customers Definitely recommend getting a car from Auto Depot very friendly helpful and great customer experience excellent service knowledgeable great job and were very happy with our new reliable vehicle. Thank you so much Mandy and Jeff for all your help!
Such great customer services
Such great service, satisfied customers Definitely recommend getting a car from Auto Depot very friendly helpful and great customer experience excellent service knowledgeable great job and were very happy with our new reliable vehicle. Thank you so much Mandy and Jeff for all your help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Great so will go back for second purchase of vehicle and prices are great and there customers service is so excellent and very friendly staff
Great service
Great so will go back for second purchase of vehicle and prices are great and there customers service is so excellent and very friendly staff
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great cars
Amazing service. And in good timing. Jeff was a big help in my buying process. Great team is interested in making sure your needs,are met. And you leave satisfied.
Great cars
Amazing service. And in good timing. Jeff was a big help in my buying process. Great team is interested in making sure your needs,are met. And you leave satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Used Car Dealership I've ever been to
Nice people and a lot of cars, trucks and exotics to. Nice family owned and operated dealer. I really like my new 2016 Chevy Silverado 4x4.
Best Used Car Dealership I've ever been to
Nice people and a lot of cars, trucks and exotics to. Nice family owned and operated dealer. I really like my new 2016 Chevy Silverado 4x4.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
autodepot is the best
great place to get a car.. jeff and manny is very helpful... fast and friendly service...got a car under 2 hours.!!
autodepot is the best
great place to get a car.. jeff and manny is very helpful... fast and friendly service...got a car under 2 hours.!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase