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AutoNation Chevrolet North Richland Hills

(1,639 reviews)
Visit AutoNation Chevrolet North Richland Hills
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (877) 265-5718 (877) 265-5718
Used (877) 562-9818 (877) 562-9818
Service (877) 354-3666 (877) 354-3666

Reviews

(1,639 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet North Richland Hills from DealerRater.

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I appreciate not having to haggle or negotiate on the

I appreciate not having to haggle or negotiate on the price & feel that we got a good deal. Corbin was a great salesperson & we didn’t spend all day at the dealership to close the deal. The experience was simple & not miserable like other places!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Leslie, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Thank you for the speedy Customer Service!

Thank you for the speedy Customer Service! I appreciate the readiness from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Service area was on hand when I pulled in for

Service area was on hand when I pulled in for appointment. Took my name and welcomed me. Did my oil change and tires rotated as I requested when made my appointment. Was nice that they washed my car as they finished.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Had an amazing experience purchasing my new car.

Had an amazing experience purchasing my new car. Fast.knowledgeable and very nice. Facility was clean, and they had the exact car we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Aaron, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

I can’t say enough good things about my experience at

I can’t say enough good things about my experience at this dealership, and it’s all thanks to Jacob V.! From the moment I stepped onto the lot, Jacob was there to assist me with a warm smile and a wealth of knowledge about all the vehicles available. His expertise really stood out as he guided me through the options, answering all my questions and making sure I felt comfortable with my choices. What impressed me the most was his dedication to getting me the best deal possible. Jacob went above and beyond to ensure I was satisfied, and I truly appreciate the effort he put into making my car-buying experience smooth and enjoyable. I left feeling confident in my purchase and excited about my new vehicle! I will definitely be returning to this dealership, and I highly recommend asking for Jacob if you’re in the market for a vehicle. He’s a true professional who genuinely cares about his customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Wil was awesome.

Wil was awesome. Very eager to please and very sweet. He went above and beyond

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Shelly, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

Very disappointed.

Very disappointed. i had my own Financing that supposibly wasn't accepted. Finance manager was rude and it took longer than it should . It took at least 4 days of back and forth with my bank for them to figure it out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Bianca, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (682) 214-2010. We'd appreciate the chance to make your experience a positive one.

I haven't received my title or inspection yet.

I haven't received my title or inspection yet. Spent a few hundred $$ fixing minor problems. I am well satisfied with my treatment at Dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robert, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (682) 214-2010 to discuss your concerns, as your satisfaction is of utmost importance to us.

Very honest approach!

Very honest approach! Got the best trade in and best value with no hassle! Really enjoy the experience and will buy from them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Enriques, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

I had an exhaust pipe and muffler replaced.

I had an exhaust pipe and muffler replaced. A few days later I noticed a loud rattle noise. Technician found a bolt on the mounting bracket that was not tightened all the way. Cost me $35 in uber charges in total, back home and to pickup, as I had to to leave the car overnight

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (682) 214-2010. We hope to hear from you.