Reviews
Write a reviewtundra
These guys are fantastic. Pressure free buying experience and very personalized. They've made a life long customer out of me. I wouldn't go elsewhere at this point...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2018 toyota rav 4 10,000 miles service.
Excellent service with a smile. Date for service was easy to set up . Very relaxing waiting room , and the popcorn and snacks were great. Thank you for a great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Problem not fixed
And had to go to a dealer in Jackson, Missippi. Wanted to get fixed before went on trip. Have not visited with wife about what they had to do.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Excellent and Friendly service
We have had our Toyota vehicles serviced at Rick Collins since we moved to the Siouxland area over 10 years ago. The high quality of the service there was one of the reasons we purchased our last vehicle from this dealership. Simply and clearly stated, we have always had excellent service there and the staff is friendly, honest, and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Incredible Sales and Service Dealership!
The sales Manager worked with me to put me in exactly the right vehicle in my price range. He really went the extra distance to make sure it was the vehicle for me. The service is second to none! I will absolutely be back when it is time for another vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic service department @ Rick Collins Toyota
The service department at Rick Collins Toyota is fantastic! Tim, Penny and the service staff do an outstanding job of customer service. I just took my car in quickly to get a head lamp replaced and they even washed my car! I have bought/driven a lot of cars and this unequivocally is THE BEST service department I have ever dealt with. Kudos to all of you who treat the customer right and are so positive every time I come in! Additionally, my car is about 1,000 miles short of 100,000 and Tim today gave me an "advance estimate" of costs for the 100,000 mile checkup--WITHOUT my even asking. I just cannot say enough positive words about how great this service department treats the customer and services the customer's car! KUDOs to all of you!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service
We recently moved to the Siouxland area and I was so sad to leave our last Toyota dealership because they were so friendly and had an excellent array of coffee and snacks but then when I went to Rick Collins I found the excellent same service and snacks! Staff is very friendly and knowledgeable. Their lounge is extremely comfortable and inviting.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent dealership, front to back!
It's always a pleasure to stop in for service at Rick Collins Toyota. I teach Post Secondary Automotive Technology and I'm always impressed by their professionalism and quality of workmanship. All employees are friendly and helpful. This is also a great place to buy your next vehicle. I've gotten my last ten here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome
I thought the sales area was awesome but as time has gone by and I reached the service area for oil changes and just general new car warranty I fell into an awesome area of Rick Collins Toyota that I was very impressed with. The friendly greeting with a big smile when I arrived, the waiting area with the free drinks, popcorn, and rolls and bake goods along with a big screen TV and very comfortable seating made the wait so very relaxing. Service work was done quickly and to may surprise my car was washed and clean. My what an awesome experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service with a friendly smile!!!
I had our 4Runner serviced. Oil changed, filters replaced, tires rotated, etc. and they even wash it. They offer a waiting lounge for us that don't mind waiting, which offers fruit, donuts, crackers, popcorn, etc. along with an array of different coffees! Amazing!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
