Skip to main content

Rick Collins Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (62 reviews)
Visit Rick Collins Toyota
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–5:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 210-9524 (888) 210-9524
Used (866) 804-4281 (866) 804-4281
Service (877) 734-3821 (877) 734-3821

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (62 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Collins Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

tundra

These guys are fantastic. Pressure free buying experience and very personalized. They've made a life long customer out of me. I wouldn't go elsewhere at this point...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2018 toyota rav 4 10,000 miles service.

Excellent service with a smile. Date for service was easy to set up . Very relaxing waiting room , and the popcorn and snacks were great. Thank you for a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Problem not fixed

And had to go to a dealer in Jackson, Missippi. Wanted to get fixed before went on trip. Have not visited with wife about what they had to do.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent and Friendly service

We have had our Toyota vehicles serviced at Rick Collins since we moved to the Siouxland area over 10 years ago. The high quality of the service there was one of the reasons we purchased our last vehicle from this dealership. Simply and clearly stated, we have always had excellent service there and the staff is friendly, honest, and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Incredible Sales and Service Dealership!

The sales Manager worked with me to put me in exactly the right vehicle in my price range. He really went the extra distance to make sure it was the vehicle for me. The service is second to none! I will absolutely be back when it is time for another vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic service department @ Rick Collins Toyota

The service department at Rick Collins Toyota is fantastic! Tim, Penny and the service staff do an outstanding job of customer service. I just took my car in quickly to get a head lamp replaced and they even washed my car! I have bought/driven a lot of cars and this unequivocally is THE BEST service department I have ever dealt with. Kudos to all of you who treat the customer right and are so positive every time I come in! Additionally, my car is about 1,000 miles short of 100,000 and Tim today gave me an "advance estimate" of costs for the 100,000 mile checkup--WITHOUT my even asking. I just cannot say enough positive words about how great this service department treats the customer and services the customer's car! KUDOs to all of you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent service

We recently moved to the Siouxland area and I was so sad to leave our last Toyota dealership because they were so friendly and had an excellent array of coffee and snacks but then when I went to Rick Collins I found the excellent same service and snacks! Staff is very friendly and knowledgeable. Their lounge is extremely comfortable and inviting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent dealership, front to back!

It's always a pleasure to stop in for service at Rick Collins Toyota. I teach Post Secondary Automotive Technology and I'm always impressed by their professionalism and quality of workmanship. All employees are friendly and helpful. This is also a great place to buy your next vehicle. I've gotten my last ten here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome

I thought the sales area was awesome but as time has gone by and I reached the service area for oil changes and just general new car warranty I fell into an awesome area of Rick Collins Toyota that I was very impressed with. The friendly greeting with a big smile when I arrived, the waiting area with the free drinks, popcorn, and rolls and bake goods along with a big screen TV and very comfortable seating made the wait so very relaxing. Service work was done quickly and to may surprise my car was washed and clean. My what an awesome experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service with a friendly smile!!!

I had our 4Runner serviced. Oil changed, filters replaced, tires rotated, etc. and they even wash it. They offer a waiting lounge for us that don't mind waiting, which offers fruit, donuts, crackers, popcorn, etc. along with an array of different coffees! Amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.