Auto Connection LLC

Exceptional Experience Buying Sight Unseen — Trustworthy, Honest, and Seamless! I had been searching for months for a used SUV with third-row seating within a specific price range here on Maui, and it felt like I kept hitting dead ends—until I found a Land Rover Discovery Sport listed by Auto Connection LLC on Facebook Marketplace. I sent a message, and to my surprise, Dragan responded within seconds. We scheduled a call for the next morning, and from that very first conversation, I felt at ease. Dragan was kind, patient, and not at all pushy. He answered every one of my (many!) questions with calm professionalism and total transparency. I was skeptical at first since I live on Maui and the vehicle was on Oʻahu. I had never purchased a car without seeing or test-driving it, but Dragan walked me through every step and made the process incredibly smooth. He helped me get a great interest rate through HOCU, found a warranty that gave me peace of mind, and even had his mechanics inspect the vehicle. He explained the entire process clearly—including shipping to Maui—and when I got nervous, he gave me space to think without any pressure. When I picked up the car at Kahului Harbor, it drove smooth as silk, the AC was ice cold, and all the paperwork was neatly organized in the glove compartment—just as promised. The car was exactly as described, with no surprises at all. Dragan went above and beyond to make this the best car-buying experience I’ve ever had. He’s sincere, trustworthy, professional, and clearly holds high standards for the vehicles he sells. Even after the sale, he offered his support if I had any questions in the future. If you’re looking for a quality vehicle and a dealer you can trust—whether you’re on Oʻahu, Maui, or anywhere else—Dragan at Auto Connection is the person you want to work with. I’m so grateful I trusted my instincts. You can buy from Auto Connection with complete peace of mind. Mahalo, Dragan, for everything!

Exceptional Experience Buying Sight Unseen — Trustworthy, Honest, and Seamless! I had been searching for months for a used SUV with third-row seating within a specific price range here on Maui, and it felt like I kept hitting dead ends—until I found a Land Rover Discovery Sport listed by Auto Connection LLC on Facebook Marketplace. I sent a message, and to my surprise, Dragan responded within seconds. We scheduled a call for the next morning, and from that very first conversation, I felt at ease. Dragan was kind, patient, and not at all pushy. He answered every one of my (many!) questions with calm professionalism and total transparency. I was skeptical at first since I live on Maui and the vehicle was on Oʻahu. I had never purchased a car without seeing or test-driving it, but Dragan walked me through every step and made the process incredibly smooth. He helped me get a great interest rate through HOCU, found a warranty that gave me peace of mind, and even had his mechanics inspect the vehicle. He explained the entire process clearly—including shipping to Maui—and when I got nervous, he gave me space to think without any pressure. When I picked up the car at Kahului Harbor, it drove smooth as silk, the AC was ice cold, and all the paperwork was neatly organized in the glove compartment—just as promised. The car was exactly as described, with no surprises at all. Dragan went above and beyond to make this the best car-buying experience I’ve ever had. He’s sincere, trustworthy, professional, and clearly holds high standards for the vehicles he sells. Even after the sale, he offered his support if I had any questions in the future. If you’re looking for a quality vehicle and a dealer you can trust—whether you’re on Oʻahu, Maui, or anywhere else—Dragan at Auto Connection is the person you want to work with. I’m so grateful I trusted my instincts. You can buy from Auto Connection with complete peace of mind. Mahalo, Dragan, for everything!

I am purchasing a vehicle from this dealership. I didn't call them Ali Mcdonald called me. He told me how he wanted to not only sell me a car but make a good business relationship with me. He had what I wanted and told me after I paid a certain amount of money he would ship it out to me. I live in Portland Oregon on the mainland. After I had paid the amount he said I needed to pay before he could ship it, He did ship it gave me the tracking number. It left the port in Hawaii and got to Sacramento I California. Customs in Sacramento took my vehicle and put it on hold until it's paid in full. From Hawaii to the main land it shouldn't have even gone through customs. Both places are US Soil. So it's state to state shipping not country to country. I did find out that he was supposed to put in with the required documents a notorized letter saying He approved for the vehicle to be shipped. He was supposed to send this letter because I have not paid it I'm full. Our agreement was he would ship it at half of the price of the price of the vehicle r and I would pay the balance when I received it. I told him all's he has to do is send them the notorized letter of shipping approval and it could be on its way. He knew he was supposed to send that when he shipped it. He's shipped a lot of cars. It was put on hold August 14 and he just keeps telling me I have to pay the balance that's the only way to get it moving. He has used the word xxxx--g when talking to me. I have said I would go down and pick it up. I have been texting him everyday . I've finally had enough of him blaming this on me when he is the one that sold it to me he is the one that offered to ship it at half price he is the one that did ship it without all of the required documents. He keeps saying crap about how I don't trust him and that's the problem. I've never met him and I've only seen pictures and videos of what he says is the vehicle I'm getting. This has been such a problem I want my money back and I will take my business somewhere else . Ali Mcdonald told me they wouldn't give me back a penny. Now he won't respond to me at all. I guess I'm going to have to call an attorney. I don't know what else to do. I an sticking to the agreement he made with me . The way he's lied to me and treated me I don't even know if this dealership has the vehicle he's sent me pictures of. I'm not sending anymore money. All's he has to do is send customs that notorized letter and he could ship it the rest of the way COD( cash on delivery ) He won't send the letter , He won't let me pick it up, and he won't ship it the rest of the way COD. This puts up a big red flag so I'm going to get an attorney on it. Don't recommend this dealership, Julie Smith

Very professional like a mini dealership! Will treat you with respect if you do the same. Great communicators and super nice people. Thank you Dragan for all the service over the years.

Tried to call to buy a car with cash several times. Never answered the phone or replied to the text. If they're this bad trying to buy a car, imaging the customer service you'd have after you bought. Found a nicer 911 on CL without the fees.

My car was stolen and I needed a replacement. I looked for weeks and didn’t find anything I wanted. I came across this 2011 BMW 135i Conv and really liked the look. I called the dealership and spoke with Nikola and told him of my interest and that I lived on the big island so I would be flying over to see it. I saw the car and thought it was something I would probably like. I drove the car it handled well and I was impressed until the check engine light came on. Upon my return I notified Nikola of the light and he said it would be looked at and resolved prior to shipping the car Nikola gave me his word it would be taken care of. I picked the care up about two weeks later. The remote wouldn’t work the battery was dead so I replaced it. One of the 2 worked the other never has. When I got in the vehicle and started it up it seemed fine. I proceeded to head home and drove about 2 blocks and the engine light came on just as it did when I test drove it. I notified Nikola of the problem and he assured me it would be fixed. Conversations went back and forth for weeks until he finally said you bought a expensive car so need to maintain it and I don’t have the capacity to do so! That was it never returned any calls after. Not long after I started to see many things that most would consider quick patch job. They attempted to glue the back window in the convertible top because it apparently came off or loose obviously that didn’t work out. Eventually I figured out that they sold me a car that didn’t even have a jack to use if you got a flat! This has been a total nightmare and I would highly recommend purchasing your vehicle from another dealership to avoid the nightmare I have endured. So many things on this vehicle they tried to cover up and they did a good job doing many touch ups to hide the real issues that has cost me thousands of dollars.

Great way to find cars , it has helped me with all my cars

Still waiting for a answers on a vehicle that want to purchase. Should I wait?

Sent three emails and none were answered. I even have cash for a $10K car and they don't seem to care. If their online service is indicative of their customer care...STAY CLEAR OF THIS DEALER!!!!!

I sent the request, but no one answered me... Even with me no one to talk