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Budget Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–3:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The perfect place to buy a car!!

My experience at this car lot was a great one!! They were quick getting back to me about an appointment for a test drive for one of their used cars, and provide excellent customer service!! The price was great, and most importantly, the car was great!! I definitely recommend going to see Any at Budget Auto in Appleton!!

The perfect place to buy a car!!

My experience at this car lot was a great one!! They were quick getting back to me about an appointment for a test drive for one of their used cars, and provide excellent customer service!! The price was great, and most importantly, the car was great!! I definitely recommend going to see Any at Budget Auto in Appleton!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Poor Service

Left emails and phone calls about two cars we were interested in. Never received a phone call back and after days, when i did receive an email back, the cars were sold. Not sure how i was supposed to make an appointment to test drive when i couldn't get a response from them. They used Covid-19 as an excuse but yet can't email or return phone calls? Poor excuse. They of course did offer me other cars that were $1000.00 more than the ones we wanted. Extremely disappointing.

Poor Service

Left emails and phone calls about two cars we were interested in. Never received a phone call back and after days, when i did receive an email back, the cars were sold. Not sure how i was supposed to make an appointment to test drive when i couldn't get a response from them. They used Covid-19 as an excuse but yet can't email or return phone calls? Poor excuse. They of course did offer me other cars that were $1000.00 more than the ones we wanted. Extremely disappointing.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Anjie - you left this same review on a different site , so we will reply the same way..... No phone messages were received. Also, COVID is a real thing and we will not apologize for the steps we put in place to protect our family, our employees and our employees family. Regarding the emails, that is untrue ...they were replied to - you asked about an 08 Focus, we told you that was sold, but shared with you that we had an 09 that was still available, but you replied you were NOT INTERESTED in that one, but then asked about a 2014 that we again replied to, that it needed a new tranny. Your reply was that you "wanted to test drive it" - which was left unanswered because we didn't think you were serious about test driving a car that needed a new transmission. I can see the confusion that may have occurred if your first email was actually talking about the 09 but it was not intensionally done. I only suggested a more expensive car after you reached out 5 days later and said you wanted to now test drive the 09. We replied that it was sold at that time and we had no other cars available in that price range. I was not trying to force anything on you.... just trying to help. And as I said on the other site that you left a bad review on, we will be happy to assist you in finding another car in your price range. We run into this so often... a cheap nice car becomes available and 1 lucky person is the first one through the door, but we end up upsetting 15 other people that missed out. This doesn't make us bad people or a bad business. In summary, we did reply to your emails. I am a bit offended by your comment about COVID, so we'll just skip over that part. And I feel that you are angry that you missed out on a good deal, and are saying things to hurt our business to justify it....that's not what reviews should be used for.

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Friendly, Quick, Helpful, and Understanding

I work in a ministry for underprivileged women looking to have a new start or be removed from a toxic environment. Recently, one young woman living with us sadly got into an accident (thankfully no one was hurt) and her car was considered a total loss. We quickly searched for affordable used cars and found a car to suit our needs at Budget Auto Sales. The buying process was smooth and quick. I appreciated their extra consideration of the fact that we drove over an hour and a half to get this car with a baby, as well as that they held our check until we had the payment in hand from insurance. They also were flexible with our hiccups with the license plates and handled it like pros. We were able to go see and get the car home within a week. They also assured us that if any issues arose, we should contact them immediately and they would do all they could to help. Thank you very much, Budget Auto Sales, for your kind assistance.

Friendly, Quick, Helpful, and Understanding

I work in a ministry for underprivileged women looking to have a new start or be removed from a toxic environment. Recently, one young woman living with us sadly got into an accident (thankfully no one was hurt) and her car was considered a total loss. We quickly searched for affordable used cars and found a car to suit our needs at Budget Auto Sales. The buying process was smooth and quick. I appreciated their extra consideration of the fact that we drove over an hour and a half to get this car with a baby, as well as that they held our check until we had the payment in hand from insurance. They also were flexible with our hiccups with the license plates and handled it like pros. We were able to go see and get the car home within a week. They also assured us that if any issues arose, we should contact them immediately and they would do all they could to help. Thank you very much, Budget Auto Sales, for your kind assistance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honest Dealership

We purchased a high mileage car from Budget Auto after our car was totaled out unexpectedly. We had some issues with the car a few days after we brought it home and started driving it, but Budget Auto was very helpful and easy to deal with and they fixed the problem. I took the time to look at reviews when buying a car and am glad I did since some auto lots and shops are less then helpful after the purchase is complete. They are very nice and honest people.

Honest Dealership

We purchased a high mileage car from Budget Auto after our car was totaled out unexpectedly. We had some issues with the car a few days after we brought it home and started driving it, but Budget Auto was very helpful and easy to deal with and they fixed the problem. I took the time to look at reviews when buying a car and am glad I did since some auto lots and shops are less then helpful after the purchase is complete. They are very nice and honest people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the review!! We are sorry that the car didn't meet with your expectations after purchasing but are happy things worked out in the end. We try to keep the overall car buying experience a positive one and its never fun when something happens to a car you just purchased. We appreciate your patience as we tried to fix it and hope we can help you with any car buying needs in the future!! Thanks again!!

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Bait and Switch

Found a car on the Facebook Marketplace that they were advertising at a price I found acceptable. Said that they offered financing and to visit their website which I did. Found the same car was listed at the same price so seeing it all seemed good I filled out the financing information then magically within less than 24 hours the same car went up $1,000 on the Facebook listing for it. Knowing how the internet works these days I made sure to have screenshots of the post and the price before I applied and after the price changed. I'm sure they will say there was some type of error but it's a bit suspicious for it to jump in price right after I apply for it. Going off of the negative reviews on Google maybe it's a blessing in disguise.

Bait and Switch

Found a car on the Facebook Marketplace that they were advertising at a price I found acceptable. Said that they offered financing and to visit their website which I did. Found the same car was listed at the same price so seeing it all seemed good I filled out the financing information then magically within less than 24 hours the same car went up $1,000 on the Facebook listing for it. Knowing how the internet works these days I made sure to have screenshots of the post and the price before I applied and after the price changed. I'm sure they will say there was some type of error but it's a bit suspicious for it to jump in price right after I apply for it. Going off of the negative reviews on Google maybe it's a blessing in disguise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Had no car

I had stopped in only to ask if they ever got cars in a specific price range. They had one car that was doable for me, I got so lucky with timing! Within 24 hours I had my loan and the car! I can't thank Steve enough for helping me out. Hopefully the car will last a good long time!

Had no car

I had stopped in only to ask if they ever got cars in a specific price range. They had one car that was doable for me, I got so lucky with timing! Within 24 hours I had my loan and the car! I can't thank Steve enough for helping me out. Hopefully the car will last a good long time!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2013 Ford Edge

I went to Budget Auto a second time in seach of a vehicle for our son to drive back and forth to college. The people at Budget Auto came up with the ideal vehicle for him. I could not be more satisfied.

2013 Ford Edge

I went to Budget Auto a second time in seach of a vehicle for our son to drive back and forth to college. The people at Budget Auto came up with the ideal vehicle for him. I could not be more satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome

I very bought cars from budget for years always helped me find what I was looking for helpful friendly and a great price look forward to doing business with them again

Awesome

I very bought cars from budget for years always helped me find what I was looking for helpful friendly and a great price look forward to doing business with them again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dodge Mini Van

I went to Budget Auto in search of a mini van for my daughter and her 3 kids. The sales people had exactly what I was looking for and then some. Four months later the vehicle is still running strong and I could not have asked for better. Thank you Budget Auto!

Dodge Mini Van

I went to Budget Auto in search of a mini van for my daughter and her 3 kids. The sales people had exactly what I was looking for and then some. Four months later the vehicle is still running strong and I could not have asked for better. Thank you Budget Auto!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best place to buy used cars and trucks

I have bought a few trucks from here and these guys go above and beyond to get you in a vehicle today! Highly recommended. Also if you need any work done the guys at team behm will get you in and out as quick as possible!

Best place to buy used cars and trucks

I have bought a few trucks from here and these guys go above and beyond to get you in a vehicle today! Highly recommended. Also if you need any work done the guys at team behm will get you in and out as quick as possible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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