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William H. Wessels

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–4:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Place

Friendly, helpful, no pressure service. Great folks. Would definitely go back. Worth the drive from Virginia. Don'y know what else to say other than give these guys a try.

Great Place

Friendly, helpful, no pressure service. Great folks. Would definitely go back. Worth the drive from Virginia. Don'y know what else to say other than give these guys a try.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First Class Dealership

I have been looking for 05-06 Tundra Base Model for quite a while and and stumbled across this one for sale at Wessels in PA. I had plenty of questions and the sales staff were more than accommodating. As I went over pretty much every detail on the truck with some requests they took care of them without question to make my purchase complete. Now since I live in Maryland I need a Maryland inspection for licensing and that was about 2.5 hours form the dealership to my home so I asked if they could get it inspected in Maryland approximately 45 minutes from there dealership to seal the deal as long as all things were in good standing. This saved me a long trip and the truck passed. I feel they are an honest and very friendly dealership which is a welcomed change from many of my vehicle purchases here in Maryland. Mom and Pop Dealership maybe... First class people and transaction absolutely. Thank you, TT

First Class Dealership

I have been looking for 05-06 Tundra Base Model for quite a while and and stumbled across this one for sale at Wessels in PA. I had plenty of questions and the sales staff were more than accommodating. As I went over pretty much every detail on the truck with some requests they took care of them without question to make my purchase complete. Now since I live in Maryland I need a Maryland inspection for licensing and that was about 2.5 hours form the dealership to my home so I asked if they could get it inspected in Maryland approximately 45 minutes from there dealership to seal the deal as long as all things were in good standing. This saved me a long trip and the truck passed. I feel they are an honest and very friendly dealership which is a welcomed change from many of my vehicle purchases here in Maryland. Mom and Pop Dealership maybe... First class people and transaction absolutely. Thank you, TT

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service and Follow up Care

I purchased a 2010 Honda Civic from Wessels in July 2014~Since then I have had to replace the battery and put a new tire on the car, however, when I made Bill (Wessels) the owner of the dealership, aware of this he sent me a check for 1/2 of the battery. He did not have to do this as it was a used car and purchased "as is"!! I recently had some other issues with the car that involved having to have it towed to a mechanic to be reparied. Again, when I made Bill aware of this he steped in and had the car towed to his mechanic and had the problem resolved. He has been FANTASTIC to work with!! I will definately go back to him to purchase another vehicle as he stands by his cars and is truly a caring man!! I am going to follow-up with him in a few weeks to make sure the problem has been fixed and will not be occuring again.He is not like alot of the other dealerships~only out to get your money and then forgets about you!!!!

Great Service and Follow up Care

I purchased a 2010 Honda Civic from Wessels in July 2014~Since then I have had to replace the battery and put a new tire on the car, however, when I made Bill (Wessels) the owner of the dealership, aware of this he sent me a check for 1/2 of the battery. He did not have to do this as it was a used car and purchased "as is"!! I recently had some other issues with the car that involved having to have it towed to a mechanic to be reparied. Again, when I made Bill aware of this he steped in and had the car towed to his mechanic and had the problem resolved. He has been FANTASTIC to work with!! I will definately go back to him to purchase another vehicle as he stands by his cars and is truly a caring man!! I am going to follow-up with him in a few weeks to make sure the problem has been fixed and will not be occuring again.He is not like alot of the other dealerships~only out to get your money and then forgets about you!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BUYING EXPERIENCE COULDN'T BE ANY BETTER!

I was in the market for a reliable, used service truck and my wife located this truck on-line. We live 160 miles away in NJ and obviously would need to arrange a day to drive out and hopefully be able to cut a deal and bring the truck back home. I am a heavy equipment mechanic so I am very knowledgeable in evaluating a vehicle. The Dodge Ram 2500 truck I was interested in was in very good condition but did need a bit of attention mechanically, but nothing that would keep me from driving it home safely. We were able to negotiate the price accordingly considering the work that would need to be performed on the truck and all in all I felt that the sales price agreed upon was more than fair. All of the staff were extremely kind and helpful. Mr. Wessels is a hands-on owner, very appreciative of all of his customers. The day we were there was on a Saturday and business was very brisk. He made the time to greet and thank ALL customers who entered his establishment. Within days of the purchase, we received a "Thank You" card from Wessels, which was very impressive and speaks volumes about this dealership's caring and reputation. Since bringing the truck home, it has gotten a lot of positive attention from my peers. I even had an offer to sell it. That's not gonna happen, this truck is MINE!

BUYING EXPERIENCE COULDN'T BE ANY BETTER!

I was in the market for a reliable, used service truck and my wife located this truck on-line. We live 160 miles away in NJ and obviously would need to arrange a day to drive out and hopefully be able to cut a deal and bring the truck back home. I am a heavy equipment mechanic so I am very knowledgeable in evaluating a vehicle. The Dodge Ram 2500 truck I was interested in was in very good condition but did need a bit of attention mechanically, but nothing that would keep me from driving it home safely. We were able to negotiate the price accordingly considering the work that would need to be performed on the truck and all in all I felt that the sales price agreed upon was more than fair. All of the staff were extremely kind and helpful. Mr. Wessels is a hands-on owner, very appreciative of all of his customers. The day we were there was on a Saturday and business was very brisk. He made the time to greet and thank ALL customers who entered his establishment. Within days of the purchase, we received a "Thank You" card from Wessels, which was very impressive and speaks volumes about this dealership's caring and reputation. Since bringing the truck home, it has gotten a lot of positive attention from my peers. I even had an offer to sell it. That's not gonna happen, this truck is MINE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience!

I bought a Dodge truck from this company, basically from the pictures online (and chassis pictures I had them send me). I had confidence in the salesman's description of the truck and I took a one-way 300 mile train trip to pick it up. The truck was just as described and was well worth the pre-haggled price. I was on the road heading home with it in short order. Nothing but good things to say about this company

Excellent experience!

I bought a Dodge truck from this company, basically from the pictures online (and chassis pictures I had them send me). I had confidence in the salesman's description of the truck and I took a one-way 300 mile train trip to pick it up. The truck was just as described and was well worth the pre-haggled price. I was on the road heading home with it in short order. Nothing but good things to say about this company

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

I found a 2005 Honda Element here on Cars.com; it was Sunday so I e-mailed the dealership and did the online credit app. I was called by Matt on Monday morning about 10:00 am and he told me that he already had my loan approved and all I had to do was come take a test drive and if I liked it I could take it home, which I did. It had just snowed on the day of the test drive so I took it for a little drive and checked it the best I could in the cold and snow. The next day when I had a chance to really check it over, I noticed a couple little things wrong (broken rear window washer and a door that didn't latch tightly). I contacted Matt and was told to bring the car in and they would fix it which they did at no charge. They even gave me a loaner for the day and washed my car. The best used car buying experience EVER! They were able to give me a GREAT price and a good interest rate considering by lack luster credit and do it quickly. Thanks Matt for all you did! BTW the reason for only 4 *s on facilities, is because they have several lots in the same area and I missed this vehicle on a previous visit since it was on another lot; thanks Cars.com too I wouldn't have found it without you!

Great Experience

I found a 2005 Honda Element here on Cars.com; it was Sunday so I e-mailed the dealership and did the online credit app. I was called by Matt on Monday morning about 10:00 am and he told me that he already had my loan approved and all I had to do was come take a test drive and if I liked it I could take it home, which I did. It had just snowed on the day of the test drive so I took it for a little drive and checked it the best I could in the cold and snow. The next day when I had a chance to really check it over, I noticed a couple little things wrong (broken rear window washer and a door that didn't latch tightly). I contacted Matt and was told to bring the car in and they would fix it which they did at no charge. They even gave me a loaner for the day and washed my car. The best used car buying experience EVER! They were able to give me a GREAT price and a good interest rate considering by lack luster credit and do it quickly. Thanks Matt for all you did! BTW the reason for only 4 *s on facilities, is because they have several lots in the same area and I missed this vehicle on a previous visit since it was on another lot; thanks Cars.com too I wouldn't have found it without you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Would do it again!

Riding north on route15, I always admired the cars at this dealership. I am glad I found a car through cars.com because the experience of working with this dealership was as good as good as desired. Nice dealership!

Would do it again!

Riding north on route15, I always admired the cars at this dealership. I am glad I found a car through cars.com because the experience of working with this dealership was as good as good as desired. Nice dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Price. No Games!

Great people to deal with. Clear offer, no games. Very fair letting me have lengthy test drive and even show to my mechanic. Minor imperfections that they did not repair, but they were known and able to be repaired by me after purchase. Bottom line was a good car at a good price, while dealing with honest people. Highly recommend!

Good Price. No Games!

Great people to deal with. Clear offer, no games. Very fair letting me have lengthy test drive and even show to my mechanic. Minor imperfections that they did not repair, but they were known and able to be repaired by me after purchase. Bottom line was a good car at a good price, while dealing with honest people. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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EXCELLENT!!!

Best buying experience I have ever had. No pressure or nonsense. Nice selection and I was amazed at how quickly my loan and transaction was processed. Definitely recommended.

EXCELLENT!!!

Best buying experience I have ever had. No pressure or nonsense. Nice selection and I was amazed at how quickly my loan and transaction was processed. Definitely recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Looking at Truck went fine.

Everything went fine. We were not able to get a deal done. I would certainly try to purchase a vehicle from Wessels in the future if one came along that met my needs. They were very prompt in looking over my trade-in and made a fair offer. I liked it. Lots of Toyota Truck on the lot, which I like.

Looking at Truck went fine.

Everything went fine. We were not able to get a deal done. I would certainly try to purchase a vehicle from Wessels in the future if one came along that met my needs. They were very prompt in looking over my trade-in and made a fair offer. I liked it. Lots of Toyota Truck on the lot, which I like.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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