Reviews
My wife and I have been taking our BMWs to Flemington BMW
My wife and I have been taking our BMWs to Flemington BMW for over 20 years and they have always provided excellent service. This last time was an exception, but Laura Varga did an excellent job in resolving the problem. The technician had forgotten to reconnect the water pump after implementing the repair required by the recall. As a result, after we drove the car for a few miles, to an appointment it overheated. After our appointment, it seemed the issue had resolved itself, but it had not, and the car overheated again. Fearing damage to the engine, we pulled over into a parking lot and called Flemington BMW, but the service department was already closed. So, I texted Laura Varga. Long story short, she managed to get it fixed the next day and even offered to reimburse us for the Uber ride required to get us home from the parking lot.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Slow service, poor communication over four days, inferior
Slow service, poor communication over four days, inferior loaner car, my vehicle was returned completely covered in tree sap
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I apologize for the delays and communication issues you encountered. It's also disappointing to hear about the condition of your vehicle upon return, as well as the loaner car not meeting expectations. Please reach out so we can address these concerns directly and ensure a smoother experience moving forward. Thank you, Diane Barry - Service Manager - (908) 788-2691 ext. 4012
This dealership has an excellent selection of cars with a
This dealership has an excellent selection of cars with a good amount of deals. The team members were very kind and honest and ensured all needs were satisfied. Kursad was our salesman and always exhibited a great attitude. He was very personable, attentive, and gave exceptional insight toward car selection. Additionally, Catherine from the finance department was fantastic! She provided us with all needed information and made it known that we can contact her with anything at all! Very distinguishing compared to other dealerships I’ve visited. Highly recommend Flemington BMW and its staff for your next car purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review of Kursad, Catherine, and the rest of our team! We are thrilled to hear you had a seamless car-buying experience here at Flemington BMW.
This is the 6th vehicle we have purchased from Flemington
This is the 6th vehicle we have purchased from Flemington BMW. The process was smooth as usual. We feel very comfortable at this dealership, as we know a lot of the employees by name. The salesman and management were great. I will continue to give Flemington BMW my business for sales and service until they give me a reason not. I do feel valued for being a loyal customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued loyalty to Flemington BMW! We're delighted to hear that our team consistently provides a smooth and comfortable experience. We look forward to serving you in the future and appreciate your trust in us for both sales and service.
Excellent team of folks and everyone is pleasant, and
Excellent team of folks and everyone is pleasant, and customer focus. No gimmicks and transparent pricing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for highlighting the excellent service and transparency at Flemington BMW! We're delighted to know our team made your experience pleasant and straightforward. We appreciate your support!
This is the second BMW that my wife and I have purchased
This is the second BMW that my wife and I have purchased from Flemington BMW and Kursad, and we could not be happier. First off, the dealership is beautiful, sparkling clean, and professionally run with tons of inventory. We made an appointment to came and take a look at electric vehicles and requested Kursad in the sales dept. Kursad sold us our last BMW a few years ago and we were very happy with that sales process as he is honest, knowledgable, and personal without adding undue pressure to make a sale that wouldn't work for us. We test drove an i4 AWD and was impressed with the handling, acceleration, and overall look of the vehicle and wound up leasing the vehicle for very fair price. We discussed trading in our other BMW vehicle and a fair price was offered to seal the deal. Then it was time to go to the finance dept. where Catherine Ferry went over the paperwork. Catherine really knows how to take care of her customers and the whole finance process could not have gone any smoother. Catherine was honest, and as with our last purchase at this dealership, a delight to work with. She explained all our options and also created no unwanted pressure that oftentimes makes vehicle purchases so unenjoyable. Finally, Rahul Lohan, the "tech guy" helped us figure out all the technology for which there is a lot. He configured the vehicle to our liking and explained in great detail how to operate each system. This young man was a pleasure to interact with and had tons of patience as he explained how all the tech works. All in all, a very nice experience and we highly recommend this dealership to anyone shopping for a BMW.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Elliot, thank you for choosing Flemington BMW again and sharing such a detailed review! We're delighted to hear that Kursad, Catherine, and Rahul made your experience enjoyable. Enjoy the new BMW i4 AWD!
Kursad is a very thorough and knowledgeable Client
Kursad is a very thorough and knowledgeable Client Advisor. I have been a consistent customer with Flemington BMW due to their professionalism and making the customer #1. I am very happy with my recent purchase and would strongly recommend asking for Kursad, you will not be disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
On behalf of Flemington BMW, I would like to thank you for sharing this great review about your experience with Kursad and our dealership! We are thrilled to have you as a repeat client and are thankful to have you as a part of the Flemington BMW Family! Enjoy your new BMW, and we look forward to continuing to deliver you an exceptional experience in the future!
We just purchased our 2nd X5 Hybrid.
We just purchased our 2nd X5 Hybrid. We returned to Flemington because of the excellent service by all the team members. Our purchase was a pleasurable experience due to excellent service provided by Kursad, Vince, Amanda, and Noha. We love being part of the extended Flemington BMW family. Due to the leadership of Byron Brisby, the entire staff of Flemington exude attitudes of excellence. Thanks to all of you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service from the moment I walked in the door to
Excellent service from the moment I walked in the door to the day I drove my car off the lot. Kursad Oquz could not have done more to meet my requests and searched diligently for a car that met the specification I had built. One of the best car dealership experiences I have ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had an excellent experience with Noha- she was able to
I had an excellent experience with Noha- she was able to get me into a new BMW despite a few setbacks. I was always kept informed about what the status of my deal was, she worked tirelessly to ensure I was where my payment needed to be with the down payment I wanted. Couldn’t have asked for a better experience! Amanda was excellent as well, she did the most she could to get me my car by the end of the month despite stop sale!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car