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Meet Greg Fischer

Greg Fischer headshot
Service Manager
(132 reviews)

Reviews

I have been a Crest sales and service customer for years,

I have been a Crest sales and service customer for years, more years than I prefer to count. The Crest teams exceed expectations time after time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Another great experience at Crest Cadillac.

Another great experience at Crest Cadillac. I would they were able to get my vehicle in ASAP and perform the services needed ASAP.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Simply the best place to buy a car.

Simply the best place to buy a car. They always take great care of us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Completed everything in a timely manner with complete

Completed everything in a timely manner with complete professionalism. I will always go to crest for my automotive needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It is the most important thing in my repat to know my

It is the most important thing in my repat to know my vehicle is being taken care of by knowing people that care I've been driving Cadillac for years and want to continue thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service every time from a courteous,

Excellent service every time from a courteous, professional and caring staff in all departments! They treat me with respect and service all three of my Cadillac’s as if they were their own! Jim Z. New Berlin, WI

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

JUAN SANDUVAL, sales manager, BRADY BROWN, general

JUAN SANDUVAL, sales manager, BRADY BROWN, general manager, and DAVID ULWELLING, salesperson.... ALL LIED, MISLED AND TREATED ME EXTREMELY RUDELY. I'M A 63 YR OLD WOMAN WHO IS DISABLED AND REUQESTED THE SAME EXACT FEATURES ON MY 2021 PREMIUM LUXURY, BE THE SAME AS THE NEW 2024 XT4, BECAUSE I NEED ALL OF THE SAFETY FEATURES TO BE ABLE TO DRIVE. IT DOEESN'T. i ASKED TO HAVE THEM UNWIND THE DEAL, 3 days after i leased it. THEY WOULDN'T. TOLD ME THEY WON'T DEAL WITH ME ANYMORE DISMISSED ME AND TOLD ME TO LEAVE. CREST CADILLAC OF BROOKFIELD, WI IS AN EXTREMELY CROOKED DEALERSHIP!!! BEWARE AND DO NOT TRUST THEM

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback!

Salesman David Ulwelling.

Salesman David Ulwelling. Sales manager Juan Sanduval both lied to me about placing an order for a 2024 premium luxury xt4. They assured me, by checking the vin# on my previous 2021 xt4, that it had all the same safety features. I am disabled and need front park assist along with the complete safety package that my prevoius 2021 vehicle had. They told me they placed an order for a 2024 complete with everything I needed. I found out , too late, that a preliminary order was put in ,but NEVER PLACED WITH CADILLAC. That is why they couldn't provide me with a confirmation number 6 weeks after the "SO CALLED ORDER WAS PLACED". On 2/17/2024, I LEASED a vehicle on their lot, that they assured me had everything I had on my 2021, except not the upgraded sound system. I drove home and discovered there wasn't front park assist, or and safety features for the front or sides. I wanted to turn in my 3 day new lease and go back to my xt4 premium luxury that had a total of 8550 miles Total, for the past 3 years and 4 months. I could've paid the residual of $26,114 to keep my car. CREST PAID THE RESIDUAL, WOULDN'T UNWIND THE NEW LEASE AND WANTED TO PRICE GAUGE ME $6K, OVER THE RESIDUAL COST. THE SALES MANAGER TOLD ME I HAD TO PAY MORE BECAUSE THE CAR WAS CERTIFIED. DETAILED/PORTERED IN AND OUR, OIL CHANGE AND MINOR REPAIRS. NONE IF WHICH WERE DONE WHEN I CAME TO GET OUT OF MY NEW LEASE, and take back my 2021. I had to take a $7,000 loss on the lease, I put down $5K, and the pay out was lower at $41,000. To make a long story short, I was TREATED RUDELY, YELLED AT AND TOLD TO LEAVE, THEY WOULDN'T HONOR THEIR DEAL TO GET BACK INTO MY 2021. JUAN SANDUVAL. BRADY BROWN THE GENERAL MANAGER, AND DAVID ULWELLING THE SALESMAN, WERE DISHONEST, RUDE AND DISMISSED ME. THEY WON'T DO BUSINESS WITH ME. Now I have to go to another dealer and lease an xt5, which has All of the safety features, and previous dash. And pay more. BECAUSE OF THE LIES I WAS TOLD BY CREST CADILLAC IN BROOKFIELD, WI. FURTHERMORE THE 2024 XT4 DOES NOT HAVE FRONT PARK ASSIST OR ALL OF THW PREVIOUS FEATURES ON 2023 AND PREVIOUS YEARS. THE NEW DASHBOARD IS HORRIBLE AND COMPLICATED. DO NOT GET SCAMMED LIKE I DID!!! Do Not Go To This Dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback

Greg and his team were knowledgeable, customer-oriented,

Greg and his team were knowledgeable, customer-oriented, and professional. He explained things at a level we understood, walked us through options and recommendations, provided up front estimates and expectations, and maintained strong communication. He is easy to work with, experienced, and trustworthy. He made sure our needs were met and was available whenever we needed it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Aaron Carpenter and Chris Cadillac I like my best friend

Aaron Carpenter and Chris Cadillac I like my best friend they are so dear to my heart. I trust them they take brilliant care of my Cadillac truck very professionally. I am so glad and proud of the fact that I bought my Cadillac truck from Crest Cadillac. They really treat my Cadillac truck extremely well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.