Seabreeze Ford

would like to share my experience. I paid $25,000 for a vehicle 15 days ago and received a bill of sale that contained an incorrect VIN. When I contacted my insurance company, they confirmed the VIN was wrong. I reached out to the salesman, Kevin, who informed me that they do not have the correct bill of sale and that I must wait for the title. Currently, I am still waiting and have been denied a refund, even though the car remains at their dealership. Essentially, I have paid $25,000 and am still waiting for my car.

I have been receiving requests to leave a review, so I would like to share my experience. I paid $25,000 for a vehicle 15 days ago and received a bill of sale that contained an incorrect VIN. When I contacted my insurance company, they confirmed the VIN was wrong. I reached out to the salesman, Kevin, who informed me that they do not have the correct bill of sale and that I must wait for the title. Currently, I am still waiting and have been denied a refund, even though the car remains at their dealership. Essentially, I have paid $25,000 and am still waiting for my car.

Excellent dealership! Very accommodating. Overall experience was fabulous. Brian had me in and out in record time

A very pleasant experience from beginning to end. Hassle free and no surprises along the way. I highly recommend this dealership, they are not your typical dealership.

Bunch of crooks and Tom is the worst of them all with his passive aggressive behavior. Saying constantly “ I don’t want to upset you….” Lucky I didn’t really lay into him. I’ll start with it was my fault for not inspecting the used vehicle that I was purchasing thoroughly. I didn’t even make it off the lot and the vent adjusters fell off in my lap. They had “fixed” the windshield but there’s was still a visible crack, driving down the road I pointed out a few flaws and was told by the GM George send them all in we will do the right thing. Next day hadn’t heard anything and I call. Tom tells me there’s no way they can fix any of the stuff. Tells me come pick up my trade in that they know they won’t make me happy. Tell him I know the tech that took off my bed extender broke the taillight on my truck and he tells me yea they fixed it. He was lying I took the taillight off right there in front of him and showed him and again he went passive aggressive. Get home and I’m putting my stuff back in my truck and I noticed they ran into something and scratched my bumper up. This dealership is garbage and has no intergrity at all. Almost $60k for a used truck and they didn’t want to fix a few things to keep a customer. Sad. But better off made me decide to go new Chevy High Country!!!! Some wear? That’s a joke. The steer column clips all broken, the handle on the pillar, cover won’t lock in, steering wheel not centered, lower seat cushion torn and the dash cut. Tom said it was a hard no on all these items said the no came from above George. George had verbally told me on the phone he would make it all right. I was ok with the dash cut it was minor. But the rest of these items I had to have fixed they were above a little wear for a $60k vehicle with 27k miles. Truck was way overpriced for all them defects.What about the damage done to my truck? I see you avoided that subject. Classless and no integrity!

Bunch of crooks and Tom is the worst of them all with his passive aggressive behavior. Saying constantly “ I don’t want to upset you….” Lucky I didn’t really lay into him. I’ll start with it was my fault for not inspecting the used vehicle that I was purchasing thoroughly. I didn’t even make it off the lot and the vent adjusters fell off in my lap. They had “fixed” the windshield but there’s was still a visible crack, driving down the road I pointed out a few flaws and was told by the GM George send them all in we will do the right thing. Next day hadn’t heard anything and I call. Tom tells me there’s no way they can fix any of the stuff. Tells me come pick up my trade in that they know they won’t make me happy. Tell him I know the tech that took off my bed extender broke the taillight on my truck and he tells me yea they fixed it. He was lying I took the taillight off right there in front of him and showed him and again he went passive aggressive. Get home and I’m putting my stuff back in my truck and I noticed they ran into something and scratched my bumper up. This dealership is garbage and has no intergrity at all. Almost $60k for a used truck and they didn’t want to fix a few things to keep a customer. Sad. But better off made me decide to go new Chevy High Country!!!! Some wear? That’s a joke. The steer column clips all broken, the handle on the pillar, cover won’t lock in, steering wheel not centered, lower seat cushion torn and the dash cut. Tom said it was a hard no on all these items said the no came from above George. George had verbally told me on the phone he would make it all right. I was ok with the dash cut it was minor. But the rest of these items I had to have fixed they were above a little wear for a $60k vehicle with 27k miles. Truck was way overpriced for all them defects.What about the damage done to my truck? I see you avoided that subject. Classless and no integrity!

Bought the truck used from Seabreeze. Brought it in for a repair that was covered by a warranty I purchased based on a warranty the finance recommended. Running good now. Thanks!

Great service … very reliable, knowledgeable and honest!!! Sales and technicians are great. I will Always go to Seabreeze for my cars.

I had to trade in a Brand New Bronco 2025 with under 1000 miles because it wasn?t the car of my dreams. I waited four years to buy my car outright. I listened to the advice of others and decided on a different color, and model. When it arrived as I did order it from a different dealer it wasn?t the car I had dreamed of. Yes, I am a woman so there was drama. Anyway I found it out of state and drove to Sea Breeze in New Jersey. You must always go with what you like not with the advice of others. They had the car clean and ready. It was the exact car that I wanted. They traded the one that I had, and my ride home was in my dream car. Dreams do come true. Thankyou SeaBreeze????

This is the third vehicle we’ve purchased from Seabreeze Ford. I was able to do most of the purchase over the phone. When I got to the dealership, everything was well organized and we were able to complete the purchase and an efficient and stress-free manner. I highly recommend Gary Rossi