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Lake Chevrolet

(5,494 reviews)
Visit Lake Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2015 state dealer award
View 5 awards
2015 state dealer award
2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (414) 326-9211 (414) 326-9211
Used (414) 292-9757 (414) 292-9757
Service (414) 255-0243 (414) 255-0243

Reviews

(5,494 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lake Chevrolet from DealerRater.

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It's good service.

It's good service. And I wish there is a room for kids to play.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Laura! We're glad to hear that you had a good experience with our service at Lake Chevrolet. We appreciate your suggestion about having a play area for kids, as we always strive to improve our customer experience. If you have any further thoughts or need assistance, please feel free to reach out to us. Our team looks forward to seeing you again! Sincerely, The Team at Lake Chevrolet

Great place, sIt's a good place, excellent service, the

Great place, sIt's a good place, excellent service, the employees are friendly and make you feel trustworthy with their services.ervice and

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

After Frustration with another dealer and the stress of

After Frustration with another dealer and the stress of needing to find what I wanted at what I could manage financially. Joe heard what I needed , gave me options available and made the process as pain free as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that Joe was able to assist you in finding the right vehicle at Lake Chevrolet. It's great to know that he made the process stress-free for you. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Lake Chevrolet

People at lake Chevy are very helpful nice and friendly

People at lake Chevy are very helpful nice and friendly will help you out with all your vehicles needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Austin! We truly appreciate your feedback and are thrilled to hear that our team at Lake Chevrolet was able to assist you with all your vehicle needs. We look forward to helping you again in the future! Sincerely, The Team at Lake Chevrolet

Jarvis Mcelrath was extremely helpful and very

Jarvis Mcelrath was extremely helpful and very professional. He addressed all of my concerns and answered all of my questions about future maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We appreciate you taking the time to share your experience. It's great to hear that Jarvis was able to assist you with your concerns and provide the information you needed about future maintenance. If you have any further questions or need assistance, please don’t hesitate to reach out to us at Lake Chevrolet. We look forward to serving you again! Sincerely, The Team at Lake Chevrolet

Was able to get my car in for service quick and the

Was able to get my car in for service quick and the repairs done the same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We’re happy to hear that you were able to get your car serviced quickly and that the repairs were completed the same day. At Lake Chevrolet, we strive to provide efficient and quality service to all our customers. Looking forward to seeing you again! Sincerely, The Team at Lake Chevrolet

Craig P is great, and great service by everyone.

Craig P is great, and great service by everyone. I was treated very well by the entire staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Johnny! We're pleased to hear that you received great service from Craig and our team at Lake Chevrolet. It’s always our goal to provide a positive experience for all our customers. We look forward to welcoming you back soon! Sincerely, The Team at Lake Chevrolet

Took my car in for regular maintenance, and had to bring

Took my car in for regular maintenance, and had to bring it back twice after, the last time having to tow it in to the dealership after it died completely in traffic after having it back for less than a week. Less than 24 hours after that another light popped up on my dashboard. I am extremely hesitant to have Lake Chevy deal with it. I have never had any issues until now with Lake or my car. I losing faith completely in Lake Chevy and questioning the reliability of my car now too. In the past two years I have never had a problem, everything has been great until now. Ever since Jarvis has been my service advisor my car suddenly has all kinds of issues it didn’t have before I brought it in for maintenance. I spent over $1,200 in just under 3 weeks.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re very sorry to hear about the trouble you’ve had since your recent service visit and understand how frustrating that must be, especially after years of positive experiences with us. With how complex vehicle systems are today, sometimes multiple issues can surface close together, but we absolutely want to review everything to ensure your car is running the way it should. We’d appreciate the chance to take another look and discuss this directly. Has you reached out to our service manager yet, or would you like us to contact you? Your loyalty means a lot to us, and we want to make things right.

Consumer response

I would like the service manager to contact me.

Gavin and Nick were great!

Gavin and Nick were great! They kept me updated and the service was quick! Will be back for future appointments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're delighted to hear that Gavin and Nick provided you with great service and kept you updated. Looking forward to welcoming you back to Lake Chevrolet for your future appointments! Sincerely, The Team at Lake Chevrolet

Overall Lake Chevrolet is uncomparable.

Overall Lake Chevrolet is uncomparable. I do on the other hand have a questions about my brakes squeeking since installation September 2025.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Marshall! We’re pleased to hear that you find Lake Chevrolet to be unmatched. Regarding your squeaking brakes installed in September 2025, we encourage you to reach out to us directly so we can assist you further. Your satisfaction is important to us, and we’re here to help! Sincerely, The Team at Lake Chevrolet