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Russ Darrow Metro Chrysler Dodge Jeep RAM

(1,223 reviews)
Visit Russ Darrow Metro Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday Closed Closed
New (888) 233-6975 (888) 233-6975
Used (414) 375-4715 (414) 375-4715
Service (414) 973-2596 (414) 973-2596

Reviews

(1,223 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Russ Darrow Metro Chrysler Dodge Jeep RAM from DealerRater.

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Great Service

Dan and Drew in the service department were awesome! Best experience I’ve had with service here! These guys deserve a raise! I called in the morning and got an appointment for 5:00 that day for an oil change! They washed my car for free and walked me through the entire process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

oil change

In and out with oil change and replacement of a rear tail light within 45 minutes this morning. Service was timely and with a smile. Did not oversell any product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

the next day i felt anger. i felt like a fool.

i was lied and rip off back in 9/30/2017 when i bought a used truck. i felt foolish for not being careful enough. The sales person was fine it was his supervised who deceived me. More details will follow. i have to pay $2,500 for a service contract even thought i didn't want one and 1,100 even thought i did't want one. Scott Sveen

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Oil changed

Went for an oil changed earlier today and had a wonderful experience. They provided Excellent customer service, very friendly. Fast paced. Affordable price. great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

General maintenance, oil change, etc

Friendly, professional service. Service was completed in a timely manner. I have always been pleased with the service. I will continue to have vehicle serviced here and likely look to purchase here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great customer service

They have great customer service! Jeff helped me out and took care of my car. He kept me in the loop with what was going on. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly and dedicated

I was told about this dealership from a family member and I’m so happy with my choice. They were very informative and reliable. I am always skeptical of sales people and they followed through on their word and Jessica and Chad did an amazing job making sure I left with the best deal possible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2017 Kia Forte

I felt no stress in buying from this dealer. They made my visit like I was visiting family. It was the best deal for my wife and I for our situation. I would recommend to anyone looking for a new or used vehicle to visit this dealership. Great Job guys. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dodge Power Wagon

Jessica is a very awesome salesperson.She is very knowledgeable about the vehicle and it’s capabilties.Answered all my questions promptly.Will be returning for next vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

New vehicle purchase

Jessica was super helpful when it came to purchasing my new vehicle. She was able to answer all of my questions and worked hard to get me all of the discounts I was eligible for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.