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Len Stoler Lexus

(430 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (410) 774-4695 (410) 774-4695
Used (410) 774-5462 (410) 774-5462
Service (410) 774-5458 (410) 774-5458

Reviews

(430 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Len Stoler Lexus from DealerRater.

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I feel good about it

Overall, I feel good about the process. There were some negotiations but in the end, they were able to help me in the way I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lexus LC 500

Great buying experience! My (low-ball) offer was accepted graciously! Car is gorgeous! Test driving was helpful to my decision to purchase.Dealer agreed to accept a deposit and get balance when I collect the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Customer Service

Excellent customer service and they really put in a lot of effort to get me in a brand new car and out the door quickly. I’m definitely a happy customer. I recommend this location if you’re looking to get a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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LEXUS girl

Salesman Tom took the time to explain the process and made the process clear. I was extremely comfortable throughout the deal. I will be back for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Not impressed with this dealership at all. Purchased a...

Not impressed with this dealership at all. Purchased a 2021 Red Lexus Rx 350 from this dealership only because red color wasn't available at another dealership in the area. They took 3 weeks to finalize the price, kept on calling to come in and pick up the car. Increased the price by $900 when i got there. First and last time buying a car from this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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My first Lexus

I went to buy my very first Lexus. I was looking for a 2021 UX 200 and Brendan was amazing. I was not there long got a good deal and even with my trade in made it hard to say no. I walked away with a brand new car in my payment range and am excited to drive it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love my new IS F Sport!

I wanted the latest model IS F Sport in a specific color combo white/red interior which was not easy to find. Alan prtomised me he would find it for me. I had to be patient which was not easy but he got the car as promosed! Steve, the salesperson was great as well. This was my 2nd Lexus IS purchased from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Part of the Lexus Family Now

This was my first experiment with the Lexus dealership and I was pleasantly impressed. Brendan, my sales associate was wonderful to work with. He is very professional. Listened to what I wanted and went to work in locating the car I ultimately purchased. I had a few reservations on my experience leading up to the actual purchase However once we were on the same page I felt better

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful shopping experience

Our sales person Marina was very helpful and John in finance was terrific . It was a very nice buying experience without pressure to purchase. The facility was beautiful and clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Highly Recommend Len Stoler Lexus - Owings Mills

I had a great experience with this dealership and would absolutely recommend them if you're in the market for a used or new Lexus. I bought a 2017 CPO and the thing is immaculate. The salesman I worked with, Duane W, was a pleasure to work with. This was easily the best car-buying experience I've had to date. Can't recommend enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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