Reviews
I feel good about it
Overall, I feel good about the process. There were some negotiations but in the end, they were able to help me in the way I needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lexus LC 500
Great buying experience! My (low-ball) offer was accepted graciously! Car is gorgeous! Test driving was helpful to my decision to purchase.Dealer agreed to accept a deposit and get balance when I collect the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service
Excellent customer service and they really put in a lot of effort to get me in a brand new car and out the door quickly. I’m definitely a happy customer. I recommend this location if you’re looking to get a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
LEXUS girl
Salesman Tom took the time to explain the process and made the process clear. I was extremely comfortable throughout the deal. I will be back for another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Not impressed with this dealership at all. Purchased a...
Not impressed with this dealership at all. Purchased a 2021 Red Lexus Rx 350 from this dealership only because red color wasn't available at another dealership in the area. They took 3 weeks to finalize the price, kept on calling to come in and pick up the car. Increased the price by $900 when i got there. First and last time buying a car from this dealership.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
My first Lexus
I went to buy my very first Lexus. I was looking for a 2021 UX 200 and Brendan was amazing. I was not there long got a good deal and even with my trade in made it hard to say no. I walked away with a brand new car in my payment range and am excited to drive it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love my new IS F Sport!
I wanted the latest model IS F Sport in a specific color combo white/red interior which was not easy to find. Alan prtomised me he would find it for me. I had to be patient which was not easy but he got the car as promosed! Steve, the salesperson was great as well. This was my 2nd Lexus IS purchased from this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Part of the Lexus Family Now
This was my first experiment with the Lexus dealership and I was pleasantly impressed. Brendan, my sales associate was wonderful to work with. He is very professional. Listened to what I wanted and went to work in locating the car I ultimately purchased. I had a few reservations on my experience leading up to the actual purchase However once we were on the same page I felt better
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful shopping experience
Our sales person Marina was very helpful and John in finance was terrific . It was a very nice buying experience without pressure to purchase. The facility was beautiful and clean.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Highly Recommend Len Stoler Lexus - Owings Mills
I had a great experience with this dealership and would absolutely recommend them if you're in the market for a used or new Lexus. I bought a 2017 CPO and the thing is immaculate. The salesman I worked with, Duane W, was a pleasure to work with. This was easily the best car-buying experience I've had to date. Can't recommend enough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
